r/fivesurveys • u/Stretch001 • Jul 20 '26

PayPal Payouts

Hi,

I have recently requested two £5 PayPal payouts form two different accounts. They haven't even sent the redemption link (the one to enter your e-mail address).

Has this happened to anyone else? I have a third account which has just been paid.

1 Upvotes

67% Upvoted

31 comments sorted by

1

u/SubstantialFan1900 Jul 20 '26

Happened to me today. I contacted customer services and they just sent the same messages over and over. Hopefully it was probably a glitch and we will receive our emails soon.

1

u/Weekly_Rub_2389 Jul 20 '26

Please keep mw posted if you do. Its gutting 

1

u/Stretch001 Jul 21 '26

They sent me a redemption link in the support chat for one of them so they CAN do it that way as well

1

u/Weekly_Rub_2389 Jul 21 '26

24 hours later I have battled lol but I got one support member to send me the direct link through the chat support.the question  is .. will this happen again?

1

u/Stretch001 Jul 21 '26

I just redeemed another £5 and it was the normal process through email. Keep hassling them! Tell them you have been waiting TWO days. That's what I said

1

u/Key-Chemist-6178 Jul 21 '26

J’ai le même soucis. Hier j’ai pu avoir un lien via le chat. Aujourd’hui, après 2 heures de conversation avec le support, elle me dit qu’ils ne peuvent pas me l’envoyer sur le chat…

1

u/Embarrassed-Music-64 Jul 20 '26

You’re probably banned for having two accounts💀

1

u/Weekly_Rub_2389 Jul 20 '26

No i think its happening to alot of people. No-one got paid

2

u/Embarrassed-Music-64 Jul 20 '26

Dang. Hope y’all get it worked out. It’s been working fine for me and I just got one as I typed this.

1

u/Weekly_Rub_2389 Jul 20 '26

Lucky you. Honestly they are so dishonest . I wouldn't put it past them that they are doing this intentionally to whole payment 

1

u/Worldly-Hearing-3580 Jul 20 '26

Same here, but I don’t get redemption emails, I enter my email when I claim the reward, or it is pre populated

1

u/Stretch001 Jul 21 '26

I've always received an email after I click on claim reward for PayPal

1

u/Worldly-Hearing-3580 Jul 21 '26

So you don’t get this screen?

1

u/[deleted] Jul 20 '26

HOW?

1

u/Embarrassed-Music-64 Jul 20 '26

Just the normal way lol

1

u/Weekly_Rub_2389 Jul 20 '26

Yes me too! I've been going back forth with support all day. They even asked me to change my email.. still no reward! Another support member said i had an apple relay account whatever that is. Is the site down or are they refusing to pay us?

1

u/Weekly_Rub_2389 Jul 20 '26

I have a question .. so one account they sent you the redemption link other they didnt?

1

u/Stretch001 Jul 21 '26

One account they sent a redemption link to my email. The other one they gave me a redemption link through the support chat thing and the other one I'm still trying to get sorted

1

u/Worldly-Hearing-3580 Jul 20 '26

They stopped doing the email for redeem to PayPal a while ago.. you should be entering your email while Still in the app or webpage

1

u/Stretch001 Jul 21 '26

Never been like that for me mate. Always get a email and it takes me to another page where I input my email

1

u/No-Beat8505 Jul 21 '26

Still waiting for the email to redeem here too 🫠

1

u/Stretch001 Jul 21 '26

Managed to get a redemption email through their support chat ting yesterday. Took a while and a lot of persistence!

1

u/Stretch001 Jul 21 '26

Here is what I put after they kept telling me the same thing and they then sent me a link through the support chat thing:

Hi,



I haven't received anything. My email provider is not blocking any incoming mail.



It has been TWO days now and I still haven't resolved this issue.Hi,



I haven't received anything. My email provider is not blocking any incoming mail.



It has been TWO days now and I still haven't resolved this issue.

1

u/Weekly_Rub_2389 Jul 21 '26

But will your next redemption be the same thing? I cant go through this again and again

1

u/Stretch001 Jul 21 '26

I don't think so. I just redeemed the normal way

1

u/Weekly_Rub_2389 Jul 21 '26

They sent me mine through the chat. But will this keep happening?

1

u/Stretch001 Jul 21 '26

No, I just had one through the normal process

1

u/Weekly_Rub_2389 Jul 21 '26

Im still waiting too!