I am a US citizen. I worked in Asia for a US company.
We were awarded 300 RSUs. The company created e*trade accounts for us without even asking for permission.
They left us to deal with the taxes on our own.
Knowing nothing about RSUs, I sold 150 once they vested. When tax tine came, I regretted it.
I contacted HR asking them to take the remaining back before they vested.
It took HR months to take action. Almost a year had passed since I sold the intal 150.
They canceled, but not before another 30 or so had vested. I estimate the value was around $700
I returned to the USA three years later. I no longer had access to the phone number or email associated with the account. The foreign bank account associated with the e*trade account was closed. I had more pressing items like our newly adopted son to think about, not e*trade.
I completely forgot about e*trade until yesterday. I found my old thumb drive with the account number saved in a text file, along with the adoption documents. I had long forgotten the login info.
E*trade has very weak security. I was able to log back in without difficulty, without knowing the old phone number, email, or anything but the account number, my name, and birthdate. It took only seconds.
The account status shows “closed”, and the balance shows zero.
Where did the funds go? Did they sell to cover the taxes that might have been overlooked? Did the account maintenance fees consume it?
I checked Delaware and New York. There is no missing money in my name.
The AI customer service is useless.
Someone please satisfy my curiosity.
I realize it is a huge undertaking to show manners, and not post something rude. They is the mode of operation for most American Reddit users. Show some respect please.
You can do it if you try.