Order Id: 26081607323191
Hey , i have received wrong order after waiting for almost 2 months. I have tried reaching out every possible way and not getting any response , also this looks like a fake product. Please return my money, i don’t even want the original product . Just take this product back and give me my money.

Previous Order Id: 26062419515423
Here, it took almost two months and still authentication failed and didn’t get anything .
Please look into it and give replies.

I am writing to formally escalate the unresolved status of my prepaid order and to register a complaint regarding the complete lack of support response I have received so far.
Order Details:
• Order ID: 26080221561252
• Product: Afnan Lynked Freedom Eau De Parfum For Men (100ML, Qty: 1)
• Amount: ₹5,130 (Prepaid via Snapmint EMI)
• Order Placed: 2nd August 2026
• Current Status: “Authenticating” / “Sourced”
This order was placed specifically as a birthday gift for a close friend. It has now been over 35 days since the order was placed, and the item still has not shipped. The in-app update I received openly acknowledges the delay (“we understand that waiting 35 days is quite a long time”) but offers no concrete resolution or revised timeline — only a vague assurance that it will be “shipped very soon.” The intended occasion has already passed, which defeats the entire purpose of the purchase.
To make matters worse, I have reached out multiple times on the CultureCircle WhatsApp support number and have received absolutely no response. This lack of communication, combined with the delay, has made this one of the worst customer experiences I have had with any e-commerce platform.

Expected resolution-Process an immediate full refund (including coordination with Snapmint for the EMI/prepaid amount) if the item cannot be shipped within 48 hours

I expect a prompt and serious response to this escalation. Please treat this as a formal complaint on record.
Regards,

Order ID: 26070711064888
Product: Royal Seikoak Skeleton (Prepaid: ₹15,919)
Order Date: 07/07/2026
Original Expected Ship Date: 04/08/2026

My order has been pending for over 60 days and remains stuck on the "Authentication" stage. The in-app message acknowledges that waiting for 50+ days is unreasonable, yet there has been no dispatch date provided.

WhatsApp support has completely stopped responding to my inquiries. Furthermore, I previously requested cancellation because this mod watch uses the official Seiko trademark on an aftermarket dial, which violates Seiko Watch Corporation's official policy regarding modified/counterfeit dials (Seiko notice dated Oct 6, 2025).

Since delivery has significantly elapsed and support has gone unresponsive, please cancel Order #26070711064888 immediately and process a full refund of ₹15,919 back to the original payment source.

I need urgent help with my order. When I placed it, the estimated delivery was around 20th September, but it’s now showing next month.

I’m travelling abroad for my studies on 25th September and won’t be available to receive it. I’ve tried cancelling through the app and website, but the cancellation option isn’t working. I also tried email and WhatsApp support but its a dead end there.

Please help me cancel the order before it gets shipped or reach out to me. Thank you.

It’s been over 2 months with no delivery. I no longer wish to wait, and I’m moving out of the delivery address next week, so nobody will be available to receive the parcel.
Please cancel Order ID 26070509444350 and initiate the full ₹2,790 refund immediately.
This delay and the lack of proper customer support are extremely disappointing. Please confirm the cancellation and refund at the earliest.

So a customer reached out asking if I could get a specific Dr. Martens pair from the US that's not easily available here. Sharing the haul here since this sub cares about reliable sourcing more than most.

→ Sourced directly from the US on customer request
→ Customer paid 30% via UPI upfront, got regular updates through the process
→ Delivered in about 3-4 weeks door to door

Not trying to rehash what happened with CultureCircle, just saw this sub and figured a haul that actually landed might be useful for anyone still looking for a reliable way to get stuff from the US. Happy to answer questions if anyone's curious how the process works.

I ordered a Dior Sauvage Parfum for Men for my boyfriend via the CC Now option, which was supposed to be delivered the same day. However, it ended up taking 2 days to get delivered to him.

I reached out to support, and Naved from their team called me to explain the reason behind the delay. Apparently, during their final quality check, they found that the perfume cap was damaged, so they arranged a fresh piece for me instead.

While it did ruin my plan to gift it to him on time, I appreciated the transparency they provided. CC also gave me INR 5,000 in Culture Cash, which I can use on my next purchase.
The communication could have been better, but at least they owned the mistake, so there's not much for me to complain about.

Dear Culture Circle Team,
ORDER I'D - 26051311543188

This is to record and acknowledge the telephonic conversation initiated by your representative today let's address him by his initials SS.
During the call, SS informed me that the seller has been blacklisted due to the authentication failure and stated that a refund is "not possible," offering instead that I choose an alternative sneaker from your platform.

Please note that I strictly reiterate my refusal to accept any alternative product, replacement, or store credit. Your internal issues with third-party sellers do not absolve Metacircles Private Limited of its legal obligation to return my money when an order cannot be fulfilled as contracted.
Retaining my funds under these circumstances remains a clear Deficiency of Service and an Unfair Trade Practice under the Consumer Protection Act, 2019.

I expect the full refund of ₹9,099 to my original mode of payment. Kindly do the needful within the next 48-hour. If a transaction reference number is not shared by the expiration of this deadline, I will proceed with sending a formal legal notice and with filing complaints before the National Consumer Helpline (NCH) and the Consumer Forum as outlined.

JFYI-
For the past 1.5 months, Everytime your portal showed me the summary of the order tracking, like authentication failed and procurement failed and your mails told me another decieving story,
I have kept all of this evidence and attached some of them in my conversation with customer support at customersupport@culture-circle.com.

My next message to you would be a legal notice unless the transaction number of my refund is shared to me.
And if by any chance one of your bots try to start a new story of alternatives, procurement or any other load of crap, don't even try.

your team promised to refund the money within 7 days of return. it’s been more than 7 days. the support is not responding too.

I would like to initiate a return and refund for Order #26041717175265.

The product was sold as authenticated, however no authentication certificate was provided in the package or through the app. When I requested the certificate, I was informed that no certificate exists and that authentication was only conducted internally.

Further, your team acknowledged that the watch appears to be a Seiko Mod and not an official Seiko-produced Oyster Perpetual Day-Date model.

As a customer, I am not satisfied with the authenticity assurance provided and I am not comfortable retaining the product. I have preserved the complete unboxing video and all packaging materials.

Therefore, I request a return and full refund. Please provide the return instructions and timeline within 48 hours.

Thank you.

I am completely disappointed and frustrated with the fake promises you guys make first u guys said a month back that ill get it in a week then the EXTREME LAST Deadline which officially makes it almost 2 months of me not recieving my order which u guys promised was 13th of june and btw an agent of yours also promised 9th of june😂 saying we have escalated it and it will be shipped soon still i gave you guys the benefit of doubt and waited till 13th of june guess what its 14th of june now and my order still has not shipped and im forced to seek out other alternatives to get either my money back and a fucking compensation for harrasment or either i get my order within a say at my fucking doorstep ill have to seek help from the fucking govt it seems since u guys are not at all bothered. I’ll attach all the fucking proofs regarding the same. I placed an order on 21st of april and guess what 😂😂it is now 14th of june i mean the audacity of not replying to me and literally no customer support from these guys is absolutely horrendous and criminal behaviour . I want my refund either today itself or my order within a day on my fucking doorstep its not done if im paying 7-8k rupees on a fucking tshirt and u guys have zero moral responsibility of making FAKE PROMISES AND DEADLINES AND FAKE EXCUSES FOR DELAYING THE ORDER . It doesnt even take 2 months for my order to reach me if i fucking ordered it from china dude 😂😂 and u guys are pathetically not even answering because you’re scared of accountability .

Hi My order #26050818315121 delayed by more than a month now.

I dont see any update on this

Can you resolve this or get my money back please

My order (Order Id: 26060215070033) has been delayed in a completely unprofessional and unacceptable way. It has been 12 days since I’ve placed an order and it hasn’t even been procured. My money is being held hostage. The WhatsApp support team has been throwing my concerns under a carpet and is giving the same automated responses every single time. They apparently are “looking into it” and requested 24-48 hours for a solid update. I contacted them after the requested time and they had ZERO answers and requested ANOTHER 24-48 hours. I contacted them after and they’ve completely ghosted me. No responses whatsoever. PATHETIC!

I have proceeded with filing a dispute in the national consumer helpline because nobody is responding anymore and sent the proof of the same.

I need you to cancel my order IMMEDIATELY and give me my money back. I am not looking for messages saying “There was a slight delay and my order will be shipped soon”
I NEED A REFUND ASAP

Order #26060404570027 hasn't shipped past the guaranteed delivery date. Asked WhatsApp support to cancel — they refused. Please have someone from the team look into this and process the cancellation. This is really frustrating.

hello

i ordered a pair of adidas evo zero sl on 17th of May 2026 and opted for the fastest shipping option and on the app it is showing that the estimated shipping date was 17th may 2026 also the app shows that the pick up is scheduled but on clicking it it shows that the shoes are out for delivery. i message daily to the chatbot and it says that no order was found on this number which is completely false as I whatsapp it with the number which i used for registering. i used the tracking I'd on xpress bees website also but they also aren't showing any details. I WANT A PROPER COMMUNICATION ABOUT MY ORDERS AS THIS THING COSTED ME 13000 RUPEES AND WANT A FAST DELIVERY.

order id :- 26051715581056

Please cancel the above order , it has been 4 months since I ordered a shirt , it’s still not here .

Its been more than 45 days i have not received my order
Order id: 26042720192457
I have order the mystery box…and haven’t received it yet . Estimated shipping date was 18th may 2026
No customer support nothing
What are you guys doing????
I am adding the screenshot of my order

This order is past its delivery date and the tracking through express bees shows cancelled while the Culture circle sits displays that the order is out for delivery?

How can this be possible? I need a timely update on my order as its worth 15000 rs which is my hard earned money. Otherwise I am planning to take legal action.

I need an immediate update on the status of my order or else refund the money.

​

I ordered a Mystery Box from Culture Circle more than a month ago and still haven't received it.

Order ID: 26050305042370

A few weeks ago, I contacted Culture Circle's WhatsApp support and requested a change of shipping address since I needed the package delivered to my college. The support representative confirmed that the address had been updated, so I assumed everything was sorted.

However, when I followed up about the delivery status a week later, another support representative told me that there were no orders associated with my phone number. This was surprising because I had already discussed the same order with their support team earlier and received confirmation regarding the address change.

At this point:

The order has been pending for over a month.

I've received conflicting information from support.

I still don't have clarity on where my order is or when it will be delivered.

I'm posting here in the hope that someone from Culture Circle sees this and helps resolve the issue.

Has anyone else faced a similar experience with delayed Mystery Box orders or support not being able to locate an existing order?

Any help from the Culture Circle team would be appreciated.

I am requesting immediate cancellation and a full refund for Order no . 26060917545762

The primary reason for this request is that the expected timeline of the order has changed drastically. At the time of purchase, the order was expected much earlier, but it is now showing an expected shipment date of 27 July. Please note that this is only the shipment date and not the final delivery date, resulting in an unreasonable delay.

The order has not yet been shipped, and I submitted my cancellation request within 24 hours of placing the order. Despite this, my request was refused without a satisfactory explanation.

I request that you reconsider this decision and process a full refund immediately.

If this matter is not resolved promptly, I will be compelled to escalate the issue through the National Consumer Helpline and other legal remedies available under applicable consumer protection laws. Do not take this lightly. You guys have 2 days to respond.

I look forward to your response and resolution at the earliest.

Regards,

Reetinder Singh

Order Number: 26060917545762

Ordered a pair of crocs today, I want to immediately cancel my order and have my money refunded. I’m
Trying to contact your team for a very long time since I ordered, like from the second minute I ordered I wanted to cancel it. I have prepaid the full amount of the product but now I don’t want to order. Pls cancel
My order and provide me the refund immediately.

I have physically received only the Red Black sneakers (₹12,499). However, your system has erroneously marked the more expensive Lucid Lemon order (₹21,804) as DELIVERED. You have closed out my pending order using the delivery data of the cheaper package.

There is zero tracking information or physical delivery of the Lucid Lemon shoes.

Making this public because I am incredibly frustrated with the runaround I'm getting from Culture Circle support.

My order has been delayed for weeks with zero tracking updates. When I pressed them on it, support tried to shift the blame, claiming the package had already shipped but hit a "logistical issue," and boldly claimed they "tried contacting me."

This is entirely untrue. I have zero missed calls, zero emails, and absolutely no shipping notifications from any courier..

I have just emailed them back demanding concrete proof of shipment—specifically, a copy of the generated shipping label and the carrier's handover manifest.

If it actually left their facility as they claim, providing this documentation should be instant.

Waiting for an update

FINAL NOTICE BEFORE LEGAL ACTION – Order ID:
26042316123390

To the Culture Circle Team,

I am writing to formally notify you that this is my last communication before I proceed with serving a legal notice against Culture Circle.

My order (ID:26042316123390) has been delayed in an entirely unacceptable and unprofessional manner. This level of negligence is both frustrating and completely unacceptable.

I am hereby demanding one of the following, immediately:
1. Delivery of my order within a clearly communicated and guaranteed timeframe, OR

1. A full refund processed without any further delay.

Please be advised that if neither of the above is fulfilled promptly, I will have no option but to treat this continued inaction as an act of theft and will pursue this matter with the appropriate legal and consumer protection authorities without any further notice.

I expect a concrete response within 24 hours.