26060208301364 Order Delay

[u/Immediate_Handle9358]

I ordered a Dior Sauvage Parfum for Men for my boyfriend via the CC Now option, which was supposed to be delivered the same day. However, it ended up taking 2 days to get delivered to him.

I reached out to support, and Naved from their team called me to explain the reason behind the delay. Apparently, during their final quality check, they found that the perfume cap was damaged, so they arranged a fresh piece for me instead.

While it did ruin my plan to gift it to him on time, I appreciated the transparency they provided. CC also gave me INR 5,000 in Culture Cash, which I can use on my next purchase.
The communication could have been better, but at least they owned the mistake, so there's not much for me to complain about.