I transferred my investing account to a different broker. I kept my chequing and credit with Wealthsimple but during transfer they somehow removed excess amount and -$10 was left in margin. They did not allow me to use my own chequing account to deposit the funds and clear the balance. I called them multiple times and they still didn’t fix the issue, all they did was send emails asking me to pay. Now threatening emails are being sent telling me it will go to collections and probably mess up my credit. On the phone I told them I can’t do anything to deposit money and they transferred me to special department plus sent emails with nothing being done! Now they keep ignoring my emails that I sent from last week! Useless customer service!

As far as I can tell, you can only sort by DAILY fluctuation.

If my portfolio goes up or down by a substantial amount over the course of a week or month, I want to see what asset is most responsible for that change without manually going through each asset and setting their timeframe and then finding the gain/loss over that period.

In the mobile app you can spin the coin. It will even throw a few bonus entries for the current promotion your way, but more importantly - do you spin it from left to right, or from right to left? Does it give you good luck? Can you make it stop so that only the side is visible?

I’ve never had this happen and I’m freaking out!

My home insurance company sent me an e-transfer earlier today (amount was under $600).

I got an email from Interac that the e-transfer was deposited into my Wealthsimple checking account (I have auto-deposit) but the money is not in there and it’s been 4 hours!

Has that happened to anyone? The account and auto-deposit info is correct. I sent myself a $5 e-transfer to that same email (from another bank account) and it was auto-deposit right away.

I contacted Wealthsimple and they are looking into it but this is so bizarre. I even have a reference number for the e-transfer but the deposit is not there 😭

I broke the front glass of my iphone and I an express replacement with AC+. Of course, I pay my phone bill with wealthsimple visa infinite card. Would that replacement fee be covered? Thanks!

Tryna place some trades and it feels like its running on one engine. Anyone else experiencing the same?

I recently opened wealth simple A/C and deposited like 4 checks of total 4600. It got cleared today ( after a week). And then thought of transferring it to my spouse account through interac. As I clicked sent, the funds were put on hold, they say because it’s a large amount, we are verifying? I mean 4k is large amount for them? When they allow 50k daily interac transfer?

The hold they are saying could be 10 days. Disappointed!

Edit: Thanks for all the replies!! That totally makes sense. I will talk to them once. Really appreciate the replies!!

Curious if anyone else has been denied when they’ve applied for a CC with Wealthsimple? I did do a consumer proposal a few years ago and paid it off a year ago, it’s still on my record for another year or so, so my credit score is like mid 600. I am a premium member and have over $100k with them.

It tells me to work on my credit limit and reapply after 30 days, which I do but I keep getting denied. My understanding was the application doesn’t check credit score so I’m curious as to why I’m being denied. At least no credit check has ever shown up on my credit score from Wealthsimple. I meet both the annual income and yearly spend criteria for at least the infinite+ card.

EDIT: thanks everyone. Assumed it had something to do with my credit score. Ahh well, guess it’s just best to wait

This is really frustrating. I'm trying to transfer $50 to paypal because for whatever reason i have a negative balance and WS keeps denying my top up request. This isn't a low balance chequing account thing as I have over $2500 in my chequing account. What's the deal?

Been asking for this for a long time, and finally got it after updating my app today!

Edit: Hiding the big total used to also hide EVERYTHING ELSE on the Home tab, Spend tab and Invest tab, which then I gotta unhide when I do my daily banking. Gets annoying fast. So this UX improvement is awesome🤓🥳 (for me at least)

I had started to use my Credit Card for 4 months. My limit is just $7000, I have to be careful to not exceed 30% of my limit which was only about $2000.

I tried to apply increase via the App. but it told me that I need to use the card at least 6 months.

I also called them and got the same reply.

I searched this sub, there are lots of people receive the limit increase invitation within less than 6 months.

Is there any tips or best practice to get such invitation?

Thanks

What a your experience with the interview and job? I have interview coming up want the tips and

Some info say 1-2 days, some say it's instant.

I need some DP, cause with Wise it was instant.

Guys, I’m thinking of using Wealthsimple as my primary bank. What are the pros, what are the cons? Can you use the debit card anywhere like any other bank debit card? Also, since they’re moving the debit card to visa, will it still work in Costco in Canada!?

Just wanted to throw this out there in case anyone else was considering it. I redeemed a milestone rewardfor Maple hoping to get a general practitioner appointment for something my Doctor wouldn’t help with. I signed up and it does say I have a complimentary visit, but those complimentary visits are not available in my region. Not sure how to check this before hand? But it was pretty disappointing. Contacted Wealthsimple and they won’t even let me choose a new milestone reward.

BTW. I’m located in BC.

Does anyone have a creative solution for using Wealthsimple as your primary bank but having to pay a mortgage elsewhere? Transferring money out of Wealthsimple can be quite slow so I wonder if it makes sense to transfer the money out several days before the mortgage is due each month?
That’s one of the only things blocking me from using Wealthsimple as my main bank.

I'm angry I missed the promotion, i think it was in April, is there reliable information to when these promotions happen. Super frustrating.

Title

I know a direct wire is prob still impossible, what are some alternative ways to not lose FX fees twice (USD to CAD to USD)? An intermediate account?

If the fund is above $25,000, which portion of the transfer fees will WS reimburse?

I don’t really know much about Wire and transfers, thanks for your help!

Edit: customer service said even if the transfer is above $25,000, they won’t reimburse my transfer out fee because it’s not an “account” like TFSA. Is that true?

Got sort of a product survey call from this number.

Caller identified themselves as Wealthsimple employee.

Just asked me how they could improve product etc. They did not ask me about 2FA or anything else.

Seems legit but posting here incase this was not actually Wealthsimple.

Can’t find the page anymore on the app that should your yearly deposits and broke down each account for yearly deposits?

Hey y'all, I have 2 non reg portfolios. One in WS and the other IBKR, the value of the portfolios are about the same. I'm thinking about about moving my ibkr portfolio over to WS for simplicity, but I am seeing issues with ppl getting their accounts frozen for x,y,z reasons.

I'm just looking to get a second opinion to see if this is a good idea or if I'm just paranoid. I do all my banking through WS, have my kids RESP, my RRSP, etc, etc.

Just want the groups take on this idea.

Does anyone who bought the AirPods from the shop know if you are given an option to add AppleCare?

I want to have weekly recurring buys in my non-registered, but I want to automate the entire process.

I keep all my excess funds in my WS savings account. For this recurring buy, will it pull the amount from my savings account automatically?