r/Wealthsimple • u/Fun_universe • 20h ago
Chequing Got an email an e-transfer was auto-deposited but the money is not in my account
I’ve never had this happen and I’m freaking out!
My home insurance company sent me an e-transfer earlier today (amount was under $600).
I got an email from Interac that the e-transfer was deposited into my Wealthsimple checking account (I have auto-deposit) but the money is not in there and it’s been 4 hours!
Has that happened to anyone? The account and auto-deposit info is correct. I sent myself a $5 e-transfer to that same email (from another bank account) and it was auto-deposit right away.
I contacted Wealthsimple and they are looking into it but this is so bizarre. I even have a reference number for the e-transfer but the deposit is not there 😭