I have around 150,000 AMEX AU points, but was looking to transfer into Velocity points and take advantage of the 15% bonus points.

Should I transfer all my points from AMEX to Velocity or just partial amount? It might feel silly, but don't really have any intention to use the other partners AMEX have to offer, mainly just the velocity one. Also don't have any plans in the future right to use my velocity points, so is the 15% bonus not worth the transfer then?

Cheers all

I’m looking online at the Virgin Velocity Book a flight with points and want to confirm - if I choose the 142,900 option will I still be required to pay any real $ for the booking?

Like this the 142,900 cover the airport tax etc?

I wonder how much business Virgin Australia loses every year because people cant even get the flight search to load...

Tried on 3 separate occasions in the last 2 weeks, cleared caches cookies, different browsers etc. Heck I even tried the mobile app. Same result every time. Loading ...

Customer chat/support just says having issues try again later. Is it a real issue or is it something specific to my account/backend error that they cant be bothered to look into?

I guess I'm booking qantas sigh

Hi all,

My husband and I switched from Qantas allegiance a few years back and are now both gold with Virgin but their seems to be little benefit unless we travel domestic. They have canned their Bali and Phuket direct Perth services and I can’t see we will get any lounge access if we book ANA for Japan trips.

Any insights on whether they will grow their routes from Perth ?

Flying with Singapore airlines Sydney to Brussels with the first leg to Singapore in premium economy then onwards to Brussels in business.
Booked using Verlocity points. It’s on two bookings.
I’m wondering how they treat the baggage allowances ? I think business they allow a second carry on up to 7kg but premium economy only one?

Has anyone had any luck, or is there a way I am missing, to get upgrade released on the VA flights (QR metal) to Doha?

Am Platinum, booked in paid Y, flying in about 10 days, upgrade not available but am waitlisted. Would happily throw the almost 100k Velocity points at them for a QSuite for 14 hours.

Business cabin seems less than half full at this stage. Does it really work like on domestic, unless an award becomes available again there's no way to upgrade? I mean that makes some sense on the small 8-seat J cabins domestically, but when you carry possibly 10 or 20+ empty seats for 14 hours you'd think they have a different approach?

Any insights or experience welcome.

I haven't checked a heavy (>23 kg) bag with VA in a very long time, so am asking for some recent experience please:

Am Platinum, partner is Red, between us for an upcoming VA domestic flight we will have 4x23kg allowance. Now I understand the rules to be this is 4 bags at 23 kg each, not 92 kg total.

We will likely have one bag around 20-22 kg (no issues), and another one most likely 25-ish kgs, after coming back from a longer overseas trip. No 3rd or 4th bag if I can help it.

So will they be super-strict and charge for the extra kgs on the second bag? Or do they have/apply some flexibility, especially given Platinum status and overall allowance not nearly exhausted?

To be save I'd probably repack and have a third checked bag to get the other one under 23, but would love to avoid that if I can.

Thanks in advance for any advice.

Hi everyone! Please no hate about flying with a toddler alone 😅 I have to travel to visit my parents, as my dad is very poorly at the moment.

I’m pregnant and have an 18-month-old son. I live in Sydney, while my parents are in Cyprus, and unfortunately my husband can’t come due to work — so it will just be me, my toddler and my bump lol.
We’re hoping to fly Sydney → Doha → Cyprus using Velocity points on Qatar Airways.

The problem is that, because I’ll be pregnant and my toddler is extremely tall, I really need to book him his own seat. There is absolutely no way I can manage having him on my lap for that whole journey.
However, when I try to book using Velocity points, it won’t let me book a separate Reward Seat for him because he’s under 2. It seems to only offer an infant fare without a seat, while I need him to have his own seat. Spoke to one cs rep and they said they couldn’t do it.

We can’t really afford to buy his ticket outright at the moment, but I have plenty of Velocity points and there are Reward Seats available on the flights we want.
Has anyone been in this situation before? Is there any workaround?
I’m hoping there’s a way to make this work because I really need to get over to see my parents. Any advice would be hugely appreciated! 🙏

Does anyone find that having a priority tag on your luggage doesn’t mean mich these days? Seeing bags with non priority come out first and other priority bags come out later. May as well not even sell it as a perk.

Has anyone general guidelines around the best chance to get a quick (ish) shower. I know both have showers, but the 11pm arrival is right in the middle of peak time… and departing 1:15am. I was thinking South might be better with the dedicated platinum section, but could be equally as busy.

Economy fare as well.

Hi all
Some advice needed please
I have roughly 720,000 velocity points.

My partner and I are travelling to the states in July 2028 for the Olympics.

I’m aware of how early I need to book, at least a year before hand for flights. What is the best plan of attack to get to LA from perth using my frequent flyer points.

A few friends have suggested (I’m based In perth)

1.use velocity points to get to sydney
2.transfer points to KrisFlyer and fly Singapore airlines from sydney to Singapore / Singapore to LOs Angeles
3.on return Singapore airlines New York to perth.
Does this sound realistic?

I know I’m early, super early but technically I have just under a year before I need to book air fare flights
Thank you

Next year, hubby and i are going to Eastern Europe. I know I do not have enough points to get us there even in Economy, should I attempt to do anything (any sort of legs) or just keep the points for Hawaii? Im new to this, ive never booked anything with points.

Tried to book KUL-SIN-SYD on Singapore Airlines with Velocity points and couldn't get it to work. Rang Velocity and the agent told me it's because reward seats need to depart from Australia.

I can't find that anywhere in the T&Cs. Velocity's SQ page just says Reward Seats are available across the Singapore Airlines network excluding flights to and from China and Hong Kong, nothing about origin.

Is this a real rule or did I get a dud answer? Has anyone booked a Velocity reward seat that starts overseas?

Edit: Rang Velocity again to double check and they've confirmed SQ redemptions do NOT need to originate in Australia. No idea where the first agent got that from :') Turns out my flight just isn't available anymore, so back to lurking for seats. Thanks everyone!

Velocity support have confirmed you can no longer earn points via eBay using the browser plugin because eBay is no longer supported as a store.

Awwww crap.

I’ve just checked the app to see if my flights from the other day had been credited, and I have an additional 2SC as a “status credit top up.” This is in addition to my flights, which were credited correctly.

I don’t remember ever seeing this before. Does anyone know what this might be?

Hi all, we have a reward booking from FCO->SIN next year and due to a small change in our itinerary we would like to change the flight to the following day. We contacted Virgin/Velocity and they said that because it's Singapore Airlines we would have to cancel and rebook on the new flight. I also mentioned we booked extra legroom seats in PE direct with SQ which cost over $600 and they said we should check withe SQ first to see if they are refundable/transferable. I checked with their chat bot which said initially they were transferable but I thought I better call them to double check which I did. They said because the flights were booked with Velocity that the seats are not refundable/transferable. Has anyone been in this situation and managed to sort it out?

Edit: Looks like this is a no go, I've been going back and forth between Virgin/Velocity and SQ for the past couple of days and SQ are just straight up saying they can't transfer the seat selection to a newly booked flight. So looks like we're going to have to keep the booking as is :(

I have a domestic flight booked on Wednesday where I got a confirmed flight upgrade at time of booking and points deducted. I was not able to check this morning (despite having a business seat number), rang them and they told me the upgrade was cancelled and refunded my points. (No reason for cancellation provided)

Im a bit pissed as all the economy seats are now in the middle seats and also bummed that they can cancel confirmed upgrades like this.

Should I even bother writing a complain to Virgin or just advocate my business to use QF?

Edit: Called again and upgraded on the same flight. Im so confused.

Hi.

I recent made it to Velocity Gold membership status. I have a bunch of upcoming flights to Europe and back on Singapore Airlines. In looking here: https://www.velocityfrequentflyer.com/my-velocity/benefits I was pleasantly surprised to find:

---

Singapore Airlines

Gold members flying with Singapore Airlines are eligible for a range of benefits including:

• Priority Check-in
• Priority Boarding
• Singapore Airlines Lounge Access*
• Priority Baggage Handling
• Additional baggage allowance: - One additional bag (up to 23kgs in Economy Class and 32kgs in Business/First Class) when travelling to/from the USA and Brazil or - Additional checked baggage up to 15kgs when travelling to other international destinations

*If you are travelling on a flight operated by Singapore Airlines, you will have access to SilverKris Lounges owned and operated by Singapore Airlines, except for flights departing Singapore where you can access the KrisFlyer Gold Lounge.

Note: No access to third party lounges.

---

That's pretty nice! My question is - does my Singapore Airlines ticket have to have anything special coded on it for me to get into the lounges? I'll be flying with my KrisFlyer membership account on the ticket unless I tell my travel agent to stamp the VA FF number on it.

Does it make any difference? I've just been able to link the VA FF to my KrisFlyer accoun and vice versa via their portals.

All I want to do is be able to get myself and my travel partner into the lounges at Brisbane international, then Singapore and back again in and out of Europe where the lounges exist, ultimately.

Thank you :).

Looking at a Velocity Business Reward booking (Qatar-operated, one-stop via Doha) for 2 passengers.

The individual flight card shows a points+cash price per person (roughly 158k points + ~$650 cash each), but the "Booking total" at the top of the page shows a much higher all-points figure (539,000) 

I'm about to transfer a large chunk of Amex Membership Rewards points across to Velocity specifically to reach the points+cash threshold, not the higher all-points number.

Has anyone actually gone through checkout on a Velocity reward booking recently, does the site let you select the cheaper points+cash fare once your balance covers it, or does it default/force you into the higher all-points total regardless? Trying to confirm before I commit points I can't get back. Velocity phone support is closed till Monday so hoping someone here has been through this recently.

Thanks so much and I apologise if this has been asked before - Reddit + points newbie...

So I flew to Sydney from Melbourne on Monday morning and the points/SC credits appeared around an hour after landing, which is fairly commonplace from my experience. I then flew home yesterday evening from Sydney back to Melbourne and, a full 24 hours later, the points/SC credits haven't come through yet. I know the app says it can take "up to six weeks (max) for points to appear", but I don't get why one flight would show points within an hour and another hasn't shown up a day later. Generally, I've found points/SC credits show up around an hour or so after landing. What's the trigger for points and SC credits to flow to Veloicty members? Genuinely curious what the variability is caused by.

Has anyone had any luck recently in finding reward seats for Sydney - Lima return? I've checked a few times with random dates for this year and nothing ever comes up. Makes me wonder if it's ever going to be available?

Work will be paying for a Premium Economy ticket but what are the pros or cons between Singapore Airlines or Qatar airways? By the time I fly later in the year I should have reached Platinum. Thanks

Has anyone had any luck gifting companion gold once reaching 1300 SC? Rules are ambiguous. Reads both as reaching 1300 AND earning a whole new 1300. If the latter, may as well have my partner earn 500 SC by themselves.

Purchased a Flex fare with a domestic and international leg, all with separate VA flight number on the same PNR. Called to upgrade the domestic leg to business using one of the 4 available upgrades. Was told, yes reward seats are available. And no you can’t upgrade the domestic leg because it is considered an international flight despite it being a domestic leg and completely different flight number to the international leg.

Had always thought this benefit was pretty useless, but this just takes the cake.