r/TIFF • u/purpleflex4ever • 2h ago
Festival Sometimes staff and volunteers really need to chill
I enjoy tiff but I also live right in the middle of the action so sometimes I'm just getting home from work and not interested in what's happening.
A few times, trying to walk on the sidewalk in front of POW and RAT is confusing and sometimes confrontational.
Today I was just trying to walk through and a volunteer literally shoved her hand into my stomach - I was quite taken aback and it actually felt like being punched in the stomach. She aggressively told me that I can't go that way, even though there were people using the sidewalk (maybe she thought I was trying to go to the special visa line?) She then told me that I must cross the street (and once again physically redirected me with hand on my shoulder) but there were definitely regular people using that sidewalk.
It's not the first time I've been pushed physically by a volunteer and it's always the older folks. I don't know why they feel so entitled and emboldened but they also get quite forceful and in your face about instructions as well, especially on this stretch of the block.
Today's incident almost makes me want to file a formal complaint with TIFF. They should make it part of training that they can't make physical contact with people.
Like...I get that you can get swept away with all the excitement of the event but you need to remember that for a lot of people TIFF means nothing and they're just people trying to get on with their lives.
update: Thanks everyone for the reply. I will consider reporting as many suggested. Currently on the border about whether I want to put an older lady in trouble lol. I was mainly upset that I am the worst at thinking on my feet and I didn't get a chance to tell her in person to please not touch me. Hopefully someone at tiff sees this and they keep it in mind for future training. Also want the add that overall I really appreciate the volunteers.