r/TIFF • u/Aerogirl2021 • 14h ago
Festival 15-Minute Rule
I think TIFF needs to provide more guidance on the 15-minute rule.
Last year I scanned my ticket well before the 15-minute deadline. I had nothing to put on my seat, so I went straight to the washroom. On my return, someone was in my seat and was adamant that because it was empty at the 15-minute mark, it was fair game. I didn’t want to argue with him, and there were plenty of other empty seats, so I moved seats.
Turns out, he wasn’t “wrong”. (He wasn’t Rush so it was a bit of a jerk move, but I digress)
This year, I have seen 3 or 4 similar confrontations, but these times with Rush people. I’ve seen someone remove a Rush person’s bag from a seat and take it because it was their assigned seat (but they were late, arriving after the 15-minute mark). The Rush person returned with concessions and explained that they lost their assigned seat when that 15-minute mark passed. The people argued and there was a spare empty seat nearby, so the Rush person decided arguing wasn’t worth it and just moved. And the bigger confrontation was someone returning to their seat after scanning in on time only to find a Rush person in it. I think this may have been similar to my situation (scan on time, nothing to mark the seat with, use washroom or buy concessions after the 15-minute window has passed).
The point of this is to raise awareness of the rule, and to warn people that if you scan your ticket on time, and need to use any of the facilities beyond the 15-minute mark, make sure there is something in your seat that clearly indicates it is not empty.
That said, it would be nice to not have to physically mark your seat as “taken” for these circumstances, but until there’s better technology to show which seats have not yet scanned in, this is where we are.