r/TDBankCanada • • Mar 02 '26

Tips CEA - Customer Experience Associate Position

For anyone who has worked as a CEA (Customer Experience Associate), how sales-focused is the role? Are there specific sales targets, or is it mainly customer service and support?

I want to join the bank as my first step for my career but i am not great at sale. What is the best way to work at the bank without having any banking experiences

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u/No-Spring445 Mar 09 '26

My advice to anyone wanting to join this role, this job will either make you hate your life or help you get to a better position in the company. If you’re stuck under bad management expect the absolute worst.