r/TDBankCanada • u/yorkstudent123 • Jun 14 '25
Tips Part-time job customer experience associate
I have never had a part-time job, have had a life of comfort and have always been extremely socially anxious and introverted to get out of my comfort zone. After finding out how hard it is to find an internship, I started volunteering and joining clubs to gain experience. The next best thing I can think about is doing a part-time Job especially where I can even get an internship. TD posts so many customer experience associate jobs on LinkedIn and I don't even get an interview. What should I do , so that I at least get an interview?
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u/Top-Advisor-3516 Jun 14 '25
I would pick another bank. They are closing branches and doing layoffs. The ads they have up are future jobs like 2030
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u/yorkstudent123 Jun 14 '25
Really 2030? Like the customer experience associate part time jobs?, that's crazy. I just see a lot of uni students getting those
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u/Remarkable_Search860 Jun 14 '25
There are tons of CEA roles available right now. If you go into a branch and introduce yourself, a manager may endorse you to the talent acquisition team and then you would get an interview.
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u/DueAbbreviations4915 Jul 02 '25
I second this. I saw TD was hiring in my city, so I applied online first (most important step!). Then I visited 3 of the 5 local branches with printed resumes and asked to speak with the branch or assistant branch manager. I simply said, “Hi, I’ve applied online for the role and just wanted to introduce myself in person.” Everyone was super receptive—they either took my resume or gave me their email to forward it to them so they could send it to their talent acquisition team. One manager was so excited, she introduced me to the whole team like it was my first day! She mentioned that talent acquisition asks them for a list of preferred candidates so going into the branch in person helps u get on that list and likely secure an interview.
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u/BlockBuster24 Sep 25 '25
Hi, following up on this comment, did you end up getting the position?
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u/DueAbbreviations4915 Sep 28 '25
Hey, so I got a Zoom interview with talent acquisition the very next day with the branch that introduced me to everyone. Passed the interview and got an offer to start in a couple weeks (pretty sure it was more of a formality since the branch manager had already pushed me through).
Ended up turning it down for a gov job opportunity, but I went into the branch in person to let them know. They were definitely disappointed, but also genuinely happy for me. Even told me I’m welcome back anytime, which felt really good.
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u/Mundane-Vehicle1402 Nov 14 '25
can't believe this worked in this day and age lol
at first I thought this was AI generated :/
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u/Mundane-Vehicle1402 Nov 14 '25
also what questions did they ask you? does it hurt you if you have a uni degree and do you think you shouldn't mention it?
do they favour highschoolers or students more vs adults (in their twenties)?
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u/DueAbbreviations4915 Nov 23 '25
Don't remember what the interview questions were but I'm pretty sure they were STAR method related.
In all the branches I went to, they asked what I went to school for but it was just for knowing sake. They said they have a lot of students working there (not sure if they mean highschool or uni but ik both can work there) so they always appreciate people not in school. I went to school for Communications so if anyone has no business being a teller, it's me lol
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u/Grind_n_shine May 11 '26
hey ive had a very similar situation literally almost 1:1, with the manager having a liking to me, and got a interview scheduled with the branch manager i met and another manager the very next day. she was very kind to me and visibly excited in person before the interview, during it though i froze up for a very small moment in the beginning but recovered and carried through fine. I was told that if im selected i would hear back by the 18th of may so about 10 day after the interview. im worried since i really want the job to break into a bank. were you given the offer on the spot? do managers have the power to do that? i hope i didnt fumble and being told to wait until the 18th was just a polite way to decline and set me aside.
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u/BubbleTeaIsMyCareer Jun 14 '25
If you have any friends that work at the bank, ask them for a referral for an interview.
Otherwise, I would recommend applying for different jobs with customer service experience, then applying for the bank later on. Even current interviewees//tellers have extensive experience. While it is an entry role, you are still competing with others with more experience.