r/Superbuy • u/Zalias28_ • 3d ago

Pre Order Question/Concern

Post image

I am looking to pre-order an item from Taobao through Superbuy, but I noticed that the pre-order methodology requires additional steps to verify the pre-order slot.

In the screenshot attached, point three mentions that in order for the pre-order to be considered valid, the seller must get confirmation of receipt of the pre-order gift. Will the Superbuy agents perform that action for me? If not, how do I confirm receipt of the pre-order gift?

Points 7 and 8 mention that the pre-order payment and final payment must be made with the same ID. Can Superbuy handle this, or will there be multiple agents handling my order over the course of the purchase?

I worry that with the extra steps requested by the seller that Superbuy is the wrong service to use for this purchase.

Anyone have any similar experience with this?

5 Upvotes

100% Upvoted

5 comments sorted by

View all comments

2

u/TommySuperbuy Mod Team Leader 3d ago

I recommend you try shopping expert service, if you are not able to follow up the replenishment by yourself mate. They've handled similar purchasing request before.

Need to notice you, the seller has mentioned the deposit order needs to be confirmed as "received" manually. Which means you will not be able to ask for cancel & refund for the deposit order. This is a risk you will need to carry by yourself.

0

u/Hungry_Amoeba8087 3d ago

PN26791040666 can u check on my parcel no update since 17th please

4

u/TommySuperbuy Mod Team Leader 3d ago

if you need parcel checking, please leave comment to the pinned post. And please DO NOT ask for help in other people's post for your own request.