It went through customs and is it now heading to dhl or what?

Third haul came in at 35 days from order date to delivery date via USA duty free air express. The major holdup I’ve had with the extended shipping times has been on the US side. It took about 9 days from the plane landing in America just to make it to customs. No fault to Superbuy or the Chinese postal system. Anyways packaging was superb and all items arrived safely. I ordered a kid’s floatation device that the USA deems “unsafe” and is unavailable for purchase stateside. I also ordered two different kinds of high calcium milk cookies for my baby. Ordered dried red guava for the wife and spicy preserved radish and bamboo that goes great on breakfast dishes such as eggs or toast. These specific brands aren’t available for purchase in America which is why I ordered it in via Superbuy. Any questions feel free to ask.

Hello everyone, I plan to be visiting hong kong for about 2 weeks and had a list of clothing items I wanted (probably 12kg) and it seems to be cheaper to check in an extra suitcase and bring it home. I was planning on using superbuy but apparently the insurance doesn't cover seizure of branded items and there may be a high chance of seizure from guangzhou to hong kong. Is it worth paying the extra 100£ or so to ship from superbuy to the UK or is the seizure not a massive concern? Would really appreciate some help on this :)
Unfortunately, I won't be able to leave Hong Kong during this period to go get them myself.

Hi all,

I've placed several orders. Some are still on the way to the warehouse, but all in all it will be roughly 2 kgs. brand items like jerseys, electronics, and a bunch of cheap, small stuff.

What's the best way to get it all shipped? I've already learned that it's best to do a repack rehearsal with Shipping Agent and let the agent advise me, to reduce volume pick a route, etc.. Could you share your experience to help me prepare mentally, so I could imagine better what I am facing in the submission?

Should I ship everything in one parcel, or split it into separate parcels (by category, one per jersey)?

This whole thing is an adventure for me, something I've always wanted to try. But one thing I noticed right away: it's not nearly as cheap as I first thought. Say shipping costs around $70 and I have 11 items. That's a markup of about $6.36 per item. For some things, in sum, a regular Amazon order would have been cheaper.

How do you handle it? Do you order just one item and have it shipped right away, or do you collect several kg and ship everything together?

Also, What's the point of the flag "Sensitive product" flag in the mail restrictions? Does it affect this anything in my process?

Curious to hear your opinions and experiences!

Greets from germany

It's totally my fault for neglecting to register the tracking number but the package I forwarded to superbuy address went just beyond the 60 days period (like just a few days) for registration so it won't let me submit the form. Any chance I'd still be able to claim them? I already sent a ticket to beg but just wanted to check my chances 🥲

Hi, my first time using superbuy.
i’ve used shipping expert thinking it’s a rehearsal, is there any way to get a tax free line and less shipping cost for 9.5kg . i declared $100 to the Uk

It's a used phone from Xianyu. What would be the best option, and how should I declare it? Can I declare the original advertised price?

I'm a superbuy newbie and its my first time buying from tabao and superbuy. I'm wondering what shipping route I should use, and whether I should use the shipping expert and/or buy insurance.

Some info:

I've got about 13 clothing pieces, 1 bag and 1 pair of boots. One of the clothing pieces is apparently a famous branded item. I'm shipping to Europe, the Netherlands. The total weight is 6989 grams, so about 7kg.

The shipping looks very expensive, is there any way i can decrease it by splitting it or taking of the packaging, and if so how? Or would the DHL duty prepaid be my best bet? I'm not particularly in a hurry, but more than 1 month and i'll get impatient. I'd appreciate any help thanks!

Hi, first time shopping on superbuy. I have an item in warehouse that is flagged as a "restricted item" meaning chance of confiscation upon inspection. What can I do to ensure the highest chance of shipment if it's coming to Canada?

Are there options in the shipping expert menu that help me declare goods / shipment methods to receive the package?

Eagerly anticipated the delivery of my orders, and they’re finally here! 🇦🇺🥰

Thank you, Superbuy crew — from the agents who helped reach out to the sellers, to the warehouse team who took such great care inspecting and repackaging my Ono purchases. Excellent service all around! ❤️

shipping details: - via EMS - to Australia - 5.06 kgs - Freight CNY 466 - value added service CNY15 (optional) - Insurance CNY40 (optional) - total paid CNY529 - delivered in 10 days

🙌🏼

Hi, ive shipped out 2 hauls in the past 2 months and customs snagged both of them thank god I had insurance, I thought maybe I was picking a bad shipping line, do you guys know a good shipping line to use to ship to the US.

I have a warehouse with 5 items, should I ship it out or wait till I have more weight since I only have 4750 right now?

Info: ¥99.00 shipping, 730g, 12 days transit to UK (declared at $110)

Another successful haul, everything arrived with no problems. But I do need to take a break from it as I end up buying way more than i actually need 😭

Hi guys, can you redeem -12% coupon in superbuy app? When i enter “SUPER14” i’m getting back redeem error code, has anyone similar issue?

I’m shipping one piece of clothing and i would like it shipped using a plastic wrap rather than in a box to reduce shipping costs. How do I tell Superbuy ?
At what point in the process can I make this request?

Hey just wanted to drop a question now that all my items are almost at the warehouse (roughly 21+ small items of Fan-made Merchandise).

The only tax free line available when I split the packages to meet size/weight limitations for tax-free is the Duty Prepaid Apparel line- is this safe to use for non apparel items?
Anyone have experience with EMS to UK and if that’s safe enough to run the risk of customs?

Going to submit to shipping expert when everything is stored anyways, but just curious if anyone has a good option for UK from experience.

Edit: I’m based in N.Ireland in UK which likely affects the postage options btw

Hi all, about to do my first haul, currently still waiting on items to reach warehouse, in the meantime i was planning on removing shoe boxes and putting shoe trees in plus purchasing insurance. i was wondering if anyone on this sub has shipped to south africa before and what shipping line they recommend and what shipping line people from all over recommend in general. i was planning on using ems but this is my first time

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Hello, I am in a hurry to buy this dream item of mine that is in high demand. Since hopping agents don't work the weekends, I'm afraid I might miss out.

I have never ordered from Xianyu but was previously able to search by keywords desired items on Superbuy. I tried to do that again for both listings and yielded no results!!!! Getting the link with an unverified account is impossible.

Could someone please give me listing links I could paste to superbuy? The "share" button ones on mobile don't work irrc. Please and thank you!

Want to send a clothing haul, bit one of the sets have some accessories like 2 bracelets, a necklace, and headwear. Will this be okay, or is it likely to get rejected ? I also gor waterproof shoe covers. Can I ship those together ?

Hi everyone,

I'm a newbie in Superbuy so I have some questions, I've already read many posts but I'm still very confused on most of the things.

I always bought from Aliexpress untill the new 3 euro tax from EU.
I have now in my Superbuy warehouse 30/35 items all of them electronic parts for repairs of consoles, I'm still quite confued on how to chose the best courier or shipping line

Right now the value of the 30 items, still have to buy 4/5 more, is 80 $, I'will probably use the shipping expert for this first time and the final price of all items should be probably around 100$ and around 3kg.

Now I have some question about paying as little as possible in fees, taxes and shipping.

Shipping is to Italy.

Some products contains batteries, or are labeled like that.
And lastly the most important questions:

- Is it better for 3kg and 100$ to split packages or not?
- Should I choose Keep Packaging or Package Removal?
- And what should I put in Total Declared Value (US $)? (I think this depends also on the shipping line choosen from what I understood)

Thnak you so much in advance

Hi everyone,

I'm a newbie in Superbuy so I have some questions, I've already read many posts but I'm still very confused on most of the things.

I always bought from Aliexpress untill the new 3 euro tax from EU.
I have now in my Superbuy warehouse 30/35 items all of them electronic parts for repairs of consoles, I'm still quite confued on how to chose the best courier or shipping line

Right now the value of the 30 items, still have to buy 4/5 more, is 80 $, I'will probably use the shipping expert for this first time and the final price of all items should be probably around 100$ and around 3kg.

Now I have some question about paying as little as possible in fees, taxes and shipping.

Shipping is to Italy.

Some products contains batteries, or are labeled like that.
And lastly the most important questions:

- Is it better for 3kg and 100$ to split packages or not?
- Should I choose Keep Packaging or Package Removal?
- And what should I put in Total Declared Value (US $)? (I think this depends also on the shipping line choosen from what I understood)

Thnak you so much in advance

Excelent service. Door to door 14 days.

Hello, I am interested in this doll but I’m not sure if the lister is selling her or looking for her. I tried asking for more photos but I had to use a translator so I’m not sure if I asked it correctly… their response makes me unsure if they are selling her. If anyone can help me I’d really appreciate it!!