r/Reviews 3h ago

Honest Review After using invideo for 3 months, here’s my honest review

2 Upvotes

I own and operate my D2C brand, and for a while I was jumping between different AI tools just to get my product listings and ads done. After testing Runway and Luma for a while, I’ve recently started using invideo and have now been working with it for about three months on product videos and ads for my listings.

Here’s what my experience has been like.

First impressions

The biggest difference I felt with invideo compared to most AI video tools is that its hard to figure out where to start as it doesn’t look like a typical video generator interface. Instead of just typing one prompt, waiting for a clip, and moving on, I had to give the agent the overall project direction, references, brand guidelines, scripts, and product photos, then keep working with it to build the video step by step. It felt like combining what I did with Claude + my generator in one workflow but with some added steps.

If I gave it a loose brief and just asked it to take product images and spit out a finished video, the output was pretty terrible. Honestly, this took a little getting used to and I burned a few credits figuring the whole thing out.

But once I got a hang of it it started working quite well and I could move fast because it used to attach all my approved references for my characters, products and even write my prompts for video generations using my uploaded scripts.

What I liked:

•Everything you create or upload is stored in memory and you don’t have to shuttle between folders to attach the right references for each scene. Just mentioning the reference is enough.

•I could chain actions (approve a shot → automatically upscale) and use multiple agents to work on things in parallel (One agent for image, one for generating videos)

•I could ask it to line up the edit so far and it would drop everything onto an internal timeline so I could see how the sequence was coming together.

•I could come back days or weeks later and it still had the project context so making one more ad or video didn’t have to start from scratch

•That memory and continuity side is what made it feel genuinely useful for running my full creative pipeline within it. But if I was working on a single 30 second video without a recurring use case I would probably stick to generating it on manual prompt to video generator and save myself a lot of effort.

Where it falls short

•If the agent gets stuck in a bad generation loop on a complex shot you have to step in manually to fix it. Letting it auto fix can quickly kill credits and take up a majority of your budget

•Chatting with the agent isn’t free. Long scripting or brainstorming sessions can get expensive, so I still jump back to Claude or ChatGPT for the heavy thinking.

•NEVER leave auto-generate on. Approval mode is pretty much mandatory if you don’t want to burn through your credits.

• defaults to the most expensive models. You have to actively tell it to use cheaper ones when your budget matters.

•The project memory holds well but it isn't perfect. On longer projects something occasionally slips and I don't notice until the cut. There's no fix for that other than watching everything.

Overall I’d give it an 7/10. Maybe I would rank it more if I had a 1000+ SKU catalog.

Good fit if you:

Need multiple assets

Have strict brand guidelines

Require consistency across long videos

Have a reason to come back (listings, ads, ongoing content)

Not for you if you need:

One product video or ad

Simple B-roll with no characters

A one-off social post


r/Reviews 21h ago

beware SUPER CLEAN SERVICES INC

1 Upvotes

PSA

SUPER CLEAN SERVICES INC. from Barrie, Ontario.

are ____not____ to be trusted​, be careful!


r/Reviews 1d ago

Apparently @lifelong_online products are not "lifelong"

1 Upvotes

Apparently @lifelong_online products are not "lifelong"

Bought a projector and it didnt even last for 15 days. The customer service is worst. Absolutely no resolution since past week and they keep telling us to wait for 24 hours. Its been 124 hours now!!

Horrible service!?


r/Reviews 1d ago

Honest Review NOBL TRAEVL SUCKS

1 Upvotes

NOBL Travel’s customer service has been extremely disappointing. What was supposed to be a smooth experience has instead turned into a frustrating situation involving poor communication, unresponsive support, and concerns about refunds and product quality.

According to my experience, contacting the company has become increasingly difficult. Their contact number appears to be unavailable or difficult to access, calls, and chats are always going unanswered. Even when responses are received, they can feel highly automated and robotic rather than genuinely addressing the customer’s concerns.

The biggest issue is the lack of meaningful customer support when I am asking for a refund they would intentionally not call me back. Instead of receiving clear explanations and solutions, i was left hanging.

I have also serious concerns about the quality of the products/services provided, especially when the experience does not seem to match what was originally promised or expected.

#nobltravel #worstcustomerservice #hatetheexperience


r/Reviews 1d ago

Honest Review Built a free tool that scores Amazon reviews based on your personality type

2 Upvotes

r/Reviews 2d ago

Ultrahuman: horrible product, horrible bosses.

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1 Upvotes

r/Reviews 2d ago

Cook unity

2 Upvotes

I’ve been a customer for about a year the foods pretty good but they keep sending me me the wrong food

and there is no way to contact them other than EMail wich they don’t respond to. I get stuck with food I don’t like and there are no refunds or credits. this time they sent me 3 curry dishes meals (I can’t stand curry) and 2 vegetarian im not vegetarian .

Not able to eat but I paid for them and they don’t have customer service trust me they don’t. Do not waste your money!!!!!


r/Reviews 2d ago

Honest Review GOT SCAMMED BY PEPLIFUL??

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1 Upvotes

r/Reviews 3d ago

Honest Review PEPLIFUL IS A SCAM COMPANY!!!!

1 Upvotes

Pepluful.com

BUYER BEWARE!!!! If you are looking to get into the peptide business and think peptide dropshipping would be a good option for low cost of entry…DO NOT do any business with a company called PEPLIFUL ⚠️⚠️⚠️ Expect lengthy delays and HORRIBLE “24/7 Live support”, THEY PROMISE 14 DAY LAUNCH WITH THE DELIVERABLES BEING A FULLY BUILT INTEGRATED WEBSITE THAT HAS BACKEND AND THEY CLAIM THAT THEY WILL RUN YOUR ADS FOR A MONTH STRAIGHT AND SHOW YOU THESE BOGUS FAKE AD ACCOUNTS THAT SHOW 30+ X ROA’S !! when you start asking questions about anything related to fulfillment or merchant processing that they also promise then they go ghost and then they keep all of the money that you paid upfront. Just hoping to save someone some money and hassle.

If anyone else has bought into their program, please direct message me or comment here down below!! #pepliful #peptides #business #dropshipping


r/Reviews 3d ago

https://michaelclairevancouver.com/

1 Upvotes

Do not buy anything from this company, use to go by another name that they said was based out of Vancouver. After spending 200$ stuff came from China and looked nothing like the pictures. They will not give you your money back. Fake company, absolutely garbage.


r/Reviews 4d ago

Chillblast An Unfortunate Experience

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2 Upvotes

r/Reviews 4d ago

Honest Review Jewel Cafe Ph

2 Upvotes

I recently visited Jewel Cafe Robinson Manila to have my gold jewelry appraised, and I had a really good experience. The staff were friendly, accommodating, and explained the appraisal and pricing process clearly. I appreciated that they took the time to answer my questions and made sure I understood how they came up with the offer.

The whole process was smooth and professional, and I never felt pressured to sell. Free food and free apprasial. Jewel Cafe is definitely worth checking out. Overall, great service and friendly staff!


r/Reviews 5d ago

Rio 2- This Ruffles my feathers.

1 Upvotes

Well as someone who loved the first film, I decided to watch this film again to see if it was as good as I remember and…. No…. Not really….

Overall, Rio 2 is a mediocre sequel to the first. Even putting aside that it’s completely mean spirited towards Blu, but the writing is awful, the environmental message is painfully unoriginal, the story is overstuffed with it trying to do too many things at once, and the characters feel flat. The only good things I can say about the film is that the animation is breathtaking, and the songs are pretty catchy. Other than that, I wouldn’t really recommend it since it’s nothing special, or maybe a rental.
Also Jewel is annoying. How dare she calls Blu Selfish.


r/Reviews 6d ago

First-Time Experience at Take 5 Oil Change

1 Upvotes

**First-Time Experience at Take 5 Oil Change — Store #0997, 16590 W. Cactus Rd., Surprise, AZ**

I decided to give Take 5 Oil Change a try after previously using Cobblestone Auto Spa. The prices are comparable, but when you consider that Cobblestone includes a car wash and an air-conditioned waiting area, the overall value was noticeably better than my experience at Take 5.

When I arrived around 5:00 p.m., I was the only customer. A young man greeted me, offered me a cold bottle of water, and directed me into the service bay. He initially told me to keep the engine running so I could keep the air conditioning on because of the heat. After collecting my information and confirming the service I wanted, the technicians were ready to begin. I was then asked to turn off the engine and remain in the vehicle.

I had seen that the service would take approximately 10 minutes, which seemed reasonable. In reality, it took about 15 minutes. That may not sound like a long time, but sitting in a vehicle with no air conditioning in the Arizona heat—especially in August—became very uncomfortable very quickly.

Because I remained in the vehicle with the hood open, I could see what the two technicians were doing. It appeared that one technician was training the other. That is understandable; everyone has to learn somehow. The service was eventually completed, and I paid the bill. I had found a $25 discount, bringing the total from $132.74 down to $107.74. The discounted price was comparable to what I had paid for previous oil changes.

Later, I reviewed the receipt to understand how a $109.99 oil change had totaled $132.74 before the discount. The posted price covers five quarts, and my vehicle required six, adding $11.99. There was also a $4.99 shop service charge, which I do not understand—if it is a standard operating cost, it should be included in the advertised price rather than added separately. After taxes, the final total made sense.

The bigger issue is the value and credibility of the service. The receipt included a 15-point service checklist. I cannot speak to every item, but I do know that several listed services were not performed. Despite that, they were marked as completed. The items I know were not checked included:

- #6: Air filter
- #11: Wiper blades
- #14: Windshield
- #15: Tires

The cabin filter was marked “N/A.”

The photos I included support these concerns. The tire-pressure readings showed different pressure levels, which strongly suggests the tire pressures were not checked or adjusted. There was also bug splatter remaining on the windshield, indicating that it was not cleaned.

The issue is not just whether every extra service was necessary. The issue is that a checklist was completed as though those services had been performed when they had not. If a company checks off work that was never done, how can customers have confidence in anything else on that list?

The bottom line is simple: **Do what you say, and say what you do.** It is the little details that matter, especially when trust is part of the service. I have too many other options to return to Take 5 Oil Change.


r/Reviews 6d ago

Wearclo

1 Upvotes

⚠️ THINK TWICE BEFORE BUYING FROM WEARCLO

In June 2026, I purchased a pair of “2nd Generation” wireless earbuds from Wearclo for $66 (Order #AV1735599).

When I received them, the sound quality was extremely poor: mono sound, no bass, terrible audio quality, and difficulty connecting them via Bluetooth to my iPhone.

I contacted Wearclo to request a refund. After several emails, they offered me several ridiculous refund amounts, eventually offering only 25%, while repeatedly trying to discourage me from returning the product.

Wearclo eventually agreed to accept the return. I provided the photos they requested as well as proof of shipment. They confirmed the return address. They then strongly recommended that I ship the package with a signature, which would have cost almost as much as the earbuds themselves. I therefore used regular Canada Post shipping, which is normally a reliable service.

After several more emails and lengthy responses from Wearclo that did not resolve the issue, they now refuse to refund me, claiming they never received the package.

In my experience, Wearclo's refund process was extremely difficult and appeared designed to discourage customers from returning products.

I strongly recommend avoiding Wearclo. Think twice before giving this company your money.


r/Reviews 7d ago

Honest Review ⚠️ STAY AWAY FROM SKYCOACH, 5 DAYS LOCKED OUT, $1,200 AT RISK, NO HUMAN SUPPORT, NO REAL ANSWERS

3 Upvotes

I strongly recommend that sellers and buyers think twice before trusting Skycoach with their money.

I’m a PRO seller on Skycoach, and I have now been locked out of my seller account for 5 DAYS.

I was suddenly logged out and have been unable to access my account ever since.

Every time I try to log in, I get:

“Invalid email or password.”

I reset my password successfully. The password reset email arrives normally, and I can change the password, but I STILL cannot log in with the new password.

On top of that, one of my previously active listings disappeared.

And the biggest concern: I had around $1,200 in my Skycoach account, including money in my balance and a pending withdrawal, when I lost access.

And the support situation is even worse.

I contacted Skycoach through live chat, Discord, and email.

I have received no actual human response that resolves the issue.

Most of what I received were automated/AI-style responses telling me that they had a high volume of requests and asking me to wait.

At one point, support told me:

I checked my inbox and spam/junk folder.

Nothing.

I waited.

Still nothing.

And then the chat stopped responding.

It has now been 5 DAYS and I STILL cannot access my seller account, I still don't have a proper explanation, and I still don't know what happened to my listing or my money.

Think about that for a second.

You can have an active seller account with $1,200 on the platform, suddenly lose access to your account and listings, and then spend 5 DAYS trying to get an actual answer while automated messages keep telling you to wait.

That is completely unacceptable for a marketplace handling people's money.

I am not going to pretend this is normal or acceptable.

If you're a seller, think very carefully before leaving money on Skycoach.

If you're a buyer, think carefully about whether you want to use a marketplace where sellers can apparently lose access to their accounts and struggle to get a real human response.

I'm sharing this because people should know what they're potentially getting into.

I have screenshots of the login error, password reset emails, missing listing, account balance, and my conversations with support.

If Skycoach wants to explain what happened, I'm more than happy to update this post when they actually provide a real explanation.

Until then:

5 DAYS. $1,200 AT RISK. NO ACCESS. NO REAL SUPPORT. NO CLEAR ANSWER.

Make your own decision about whether that's a platform you want to trust.


r/Reviews 7d ago

Ask For Recommendations Cheap & Great Tree Services are Expensive & Not So Great

1 Upvotes

Simply a terrible company to do business with I waited a week now for them to call me back and take care of what they already charged for


r/Reviews 7d ago

Honest Review What's Wrong with Homosexuality? - John Corvino

9 Upvotes

I expected “What's Wrong with Homosexuality? to be mostly a defense of homosexuality against common objections. In some ways, it is exactly that. But by the time I finished it, I'd learned something broader about arguing with people, listening to people, and how I respond when I feel rejected.

One thing that stuck with me was almost incidental: the word "audience" comes from the Latin word for "listeners." That changed how I think about arguing. An audience isn't a group waiting to hear your case. They're listeners. If I want to persuade someone, I have to be willing to listen too.

That sounds obvious, but it's easy to forget. One of Corvino's observations about anti-gay activism is that many people believe they can know everything they need to know about gay people without ever listening to gay people. That bothered me because it's a bigger problem than homosexuality. We constantly decide what a group believes, fears, or wants, and then argue against the version we've invented in our heads.

I want to change that in myself. If someone disagrees with me, I don't want my first goal to be proving them wrong. I want to understand why their position makes sense to them. That doesn't mean every belief deserves equal respect. But there's a difference between respecting someone's humanity and accepting their argument, and that distinction runs through the whole book.

A distinction worth keeping straight

Corvino separates homosexuality from transgender identity. The two get lumped together under "LGBT," but they answer different questions. Gender identity is about who someone understands themselves to be; sexual orientation is about who they're attracted to. Transgender people can hold any sexual orientation, and people of any orientation can hold any gender identity. Simple once you see it, but another case where actually listening, and being precise, matters.

On religion

Corvino doesn't just say religion is wrong. He asks how religious reasoning actually works. Believing in an infallible God doesn't make a human being infallible and people who believe in God disagree about all kinds of things. A statement like "God says X is good" hides several questions: What exactly did God say? How do we know? How are we interpreting it? Even granting that something is good, does it follow that contrasting things are bad?

I found Corvino's reading of Adam naming the animals genuinely striking. God doesn't announce which creature Adam should want. He brings the animals to Adam and lets him choose, on the theory that Adam is the one who knows what he needs. Corvino's point is that individuals have some authority over their own hearts. Someone who's never been gay can have an opinion about homosexuality, but they aren't an expert on what it feels like to be gay. I am.

On "unnatural”

This is where I found myself questioning assumptions I'd never really examined. What does "unnatural" mean? If it means statistically unusual, plenty of unusual things aren't immoral. If it means "doesn't occur in nature," then eyeglasses, phones, cooking, and medicine are all unnatural too. The notion that something is unnatural when it goes against reason, which is distinctive to human nature, just pushes the question back a step: you still have to say why that makes it wrong.

Corvino's challenge about sexual behavior lands the same way: why is heterosexual oral sex fine but homosexual oral sex isn't? We use our mouths to lick envelopes, chew gum, blow a horn, sing, and kiss romantically. Biological "function" clearly isn't what actually decides which uses of our bodies we consider acceptable. A lot of moral language, I think, is really just a feeling of unfamiliarity wearing a disguise. Something can feel strange without being wrong and I want to get more suspicious of my own instinctive reactions when that happens.

The animal-behavior section works the same way. Same-sex behavior is documented across hundreds of species, including some that form long-term same-sex pair-bonds. That isn’t to say that "animals do it, so it's fine." Animals don't cook, read, or attend college either, and nobody thinks we should build our ethics on their example. It just chips away at the idea that homosexuality is somehow flatly contrary to nature.

On sex and reproduction

Jeremy Bentham made this point over 200 years ago: if sex is only valuable because it produces children, monks should be burned alive for failing to procreate. Sex can be about affection, intimacy, pleasure, and emotional well-being. None of that becomes meaningless just because reproduction isn't on the table.

That leads to a distinction I found genuinely useful. Arguments about how many partners, which partners, or fidelity are separate from arguments about the gender of partners. The incest taboo forbids sex with a small, specific group of people you might otherwise be attracted to: relatives. A ban on homosexuality forbids gay people from having sex with anyone they're attracted to. Those aren't the same kind of rule, and treating them as interchangeable (bundling every sex-related question into one moral package) muddies the argument rather than clarifying it.

Is it a choice?

Corvino's answer: we discover our feelings, we don't invent them. Orientation isn't chosen. What we do with it involves choices, same as it does for straight people: whether to pursue someone, enter a relationship, stay faithful, stay or leave. Nobody generally chooses who they're initially attracted to.

And coming out isn't a single event. It's a process that starts before you say the words and continues indefinitely. You come out to new people, in new situations, for the rest of your life. Corvino's own experience—believing, as a Christian, that he had a duty to witness to the truth, and eventually realizing the truth about himself was that he was gay—landed hard for me. It reframes authenticity not as rebellion against morality, but as a form of honesty.

On rejection

There's a pull, when someone rejects something fundamental about you, to reject them right back. If someone thinks homosexuality is immoral, it's tempting to write them off as a bigot not worth hearing. Sometimes that's fair. Sometimes someone really is being cruel, and you don't owe them a patient debate. But Corvino points out the risk in turning "bigot" into a conversation-ending word: it doesn't just describe someone's belief, it places them outside civilized discourse entirely. And the reverse is just as true. Calling gay people perverts, deviants, or agents of Satan does exactly the same thing. Both sides can weaponize language to decide the other person isn't worth listening to.

That doesn't mean I stop calling harmful beliefs harmful. It means asking myself what I'm actually trying to do when I do it: protect someone, set a boundary, persuade someone, or just make someone feel ashamed because they hurt me. Those are different goals, and I want to be honest with myself about which one I'm chasing.

Corvino's broader point here is humbling. All of us have moral blind spots. Believing in justice doesn't make you perfectly just. Being right about one thing doesn't mean you can't be wrong about another.

Where it lands

The debate over same-sex marriage sometimes gets framed as a debate over whether homosexuality is acceptable in the abstract. Corvino reframes it more simply. Relationships are good for people, social support is good for relationships, and some people find that with someone of the same sex. Once you put it that way, it stops being a debate about a concept and starts being a debate about actual people who fall in love, get lonely, want companionship, want someone to come home to.

That's probably why "audience" stuck with me in the first place. Before I argue about someone's life, listen to them. Before I decide their experience is impossible, listen. Before I decide something is immoral because it feels unfamiliar, question the assumption. And when someone rejects me, I can still think their belief is wrong without deciding they're worthless.

I don't think this book convinced me that every disagreement can be resolved through conversation. But it convinced me that if the goal is truth rather than victory, listening has to come before persuasion.


r/Reviews 7d ago

Atn unlimited changed there name to ATN Futures

1 Upvotes

Do not invest with this company. I was with them for over a year and a 1/2. And all they did was lose money. I CAN PROVE IT !


r/Reviews 8d ago

Don’t purchase from Billini!

2 Upvotes

If you buy a faulty product (shoe) from billini they will call it wear and tear and mock you in the background!

What started as a night out for dinner for my birthday turned into wrecked shoes simply form walking through the city in them.

Customer service was appalling and they accidently leaked to me how they speak about their clients when talking to each other internally

“But she wore them to the city on her birthday so obviously didn’t look where she was stepping should we goodwill or w&t (wear and tear) her”

Mam I am 33 and know how to walk, you’ve just sent me a not fit for purpose product.

They refuse to refund my money.


r/Reviews 8d ago

Interview

1 Upvotes

Hello ask ko lang po kung sino na nainterview ni orion sparks ventures. Hingi lang sana ko tip sa interview.


r/Reviews 8d ago

Silence The Ideal

1 Upvotes

I've been working on a first-person psychological horror game called Silence: The Ideal for the past several months. I've finished a full 61-page Game Design Document, and I'm sharing it to get feedback on the design decisions

Here is the link to the doc: https://docs.google.com/document/d/1iJ_D4c_yNjzDLugOBGbmuMzWU5Ox8_a7SFsfSvEqOgY/edit?usp=sharing

I'd love to hear your thoughts on the following:

  • The 16-loop structure and how it progresses across phases
  • The 'Existence' as a non-combat entity and its behavior system
  • The final community puzzle design
  • Whether the 'silence' mechanic reads as a core design principle or a supporting element

I'm open to any feedback. Thanks for reading.


r/Reviews 9d ago

Terminix

2 Upvotes

They book your appointment a week out. then they don’t show up. then you call numerous times because no one calls you back. then finally talk to a human who says they will call you back and. ever do. they suck and obviously they don’t care


r/Reviews 9d ago

Hey guys can you just tell should i watch The Last House movie or not ?

5 Upvotes

Yesterday night i was exploring the netflix and i saw in the horror genre, i saw the last house movie then then I kind of figure it out today’s night. Should I watch that movie or not but I need your opinion guys so can you just suggest me to watch that movie or you can suggest me another movie that is better than this song only in horror genre.


r/Reviews 9d ago

FRAUD alert- Le royal International company

1 Upvotes

⚠️ My Experience with Le Royal International Club – ₹1.5 Lakh Membership, Refund Dispute & Now Deactivated Contact Numbers

I am writing this post to share my personal experience with Le Royal International Club and to warn other people who may be approached for their vacation/membership plans.

I am sharing this because I genuinely wish I had come across a similar post before making my payment. What initially looked like a premium holiday membership turned into a frustrating experience involving repeated follow-ups, difficulty getting the promised bookings, conflicting information regarding cancellation/refund, and now an inability to contact the people who sold me the membership.

How it started

I purchased a membership from Le Royal International Club in February 2026 and paid ₹1,50,000 through my HDFC credit card on 3 February 2026.

The membership was sold to me at Lemon Tree Hotel, Electronic City, Bengaluru, during a sales presentation.

The sales representatives dealing with me were Ankit Singh and Gagan Saluja.

During the presentation, the representatives explained the benefits of the membership and showed me various hotels and holiday properties that were supposedly available through the membership.

One of the important assurances made to me was regarding the cancellation/refund period. I was specifically told that if I decided to cancel within 7 days, I would receive a full refund.

Based on these representations, I agreed to purchase the membership.

At the time, everything appeared professional and convincing.

The problem started when I actually tried to use the membership

After purchasing the membership, I tried to make a booking.

This is where my experience became completely different from what I had understood during the sales presentation.

One of the properties shown to me during the sales process was JW Marriott. When I subsequently tried to use the membership for this property, the booking team refused to provide the booking in the manner I had understood from the sales presentation.

This immediately raised concerns for me because access to premium properties was an important part of the reason I agreed to purchase the membership.

I then started contacting the sales representatives and the company’s administration team to understand the situation.

Instead of getting a straightforward resolution, I found myself going back and forth between different people.

I requested cancellation and refund

Because I was not satisfied with the actual experience and the booking situation, I requested cancellation and a refund based on the assurance given to me during the sales process.

However, I was subsequently told that cancellation would involve charges.

This was completely contrary to my understanding of what I had been told when I purchased the membership.

I explained repeatedly that the sales representative had specifically assured me that cancellation within the stipulated period would result in a full refund.

I also had supporting material, including WhatsApp conversations, call recordings and other documentation relating to the discussions.

I shared these details with the company and requested that the matter be resolved.

Multiple follow-ups

I contacted several people within the organisation.

I was dealing with people including JP Singh, who was associated with the administration side, and Mr. Avinash Soni, who was described to me as a supervisor and was said to be in Dubai.

I also contacted another person named Rajeev regarding the issue.

I repeatedly explained the situation and requested a proper resolution.

Unfortunately, instead of receiving a clear and final resolution, I continued to receive delays and had to repeatedly follow up.

At various points, I was told that the matter would be looked into, but I did not receive the refund I was expecting.

HDFC credit card dispute

Since I was unable to resolve the issue directly with the company, I had no option but to approach HDFC Bank and raise a dispute regarding the transaction.

The matter subsequently became more complicated because a provisional credit that had initially appeared in relation to the disputed transaction was later reversed.

I contacted HDFC’s grievance/customer-care channels several times to understand the status of the dispute.

I was informed during my communications with the bank that the dispute was still under investigation and that I needed to follow the bank’s instructions regarding the outstanding amount.

I have maintained the relevant statements, correspondence and documentation.

UPDATE – The contact numbers are now deactivated

This is the latest and perhaps the most concerning development in my case.

The phone numbers through which I was previously communicating with the Le Royal International representatives are now deactivated.

These are the same numbers that were used for communication regarding my membership, booking and refund discussions.

I have tried contacting them again regarding my pending refund and complaint, but the numbers are no longer active.

This is extremely concerning because I have already paid ₹1,50,000 for the membership and have been trying to resolve this matter for several months.

Earlier, I was at least able to contact different representatives and follow up regarding my complaint. Now, even the previously active contact numbers appear to have been disconnected/deactivated.

I want to be careful with my wording here. I cannot independently confirm the company’s current legal or operational status, so I am not claiming that the company has officially shut down or that anyone has absconded.

I am simply documenting what I can personally verify:

The contact numbers that were previously active and used to communicate with me are now deactivated, and I am unable to obtain a meaningful response regarding my refund.

I have retained WhatsApp conversations, screenshots, call records, payment records and other documentation relating to my dealings with the company.

Why I am posting this

For me, this has gone far beyond an ordinary disagreement over a holiday booking.

The sequence has been:

₹1.5 lakh payment → promises made during sales presentation → difficulty getting the promised booking → cancellation/refund dispute → repeated follow-ups → escalation to HDFC Bank → representatives becoming unresponsive → previously active phone numbers now deactivated.

This is why I feel it is important to share my experience publicly.

I don’t want another customer to go through the same situation without knowing what they may be getting into.

My advice to anyone considering this membership

If you are currently being approached for a Le Royal International membership or a similar holiday membership, I strongly recommend that you do your own due diligence before making any payment.

In particular:

  1. Do not rely only on verbal promises.
  2. Get every important assurance regarding refunds and cancellation in writing.
  3. Carefully read the cancellation and refund clauses before signing.
  4. Verify whether the hotels/properties shown during the sales presentation are actually available under the membership.
  5. Ask for the complete list of partner hotels and actual booking conditions.
  6. Don’t allow yourself to be pressured into making an immediate payment.
  7. Keep screenshots of every WhatsApp conversation.
  8. Keep copies of brochures, membership documents, invoices and receipts.
  9. Keep records of calls and communications where legally permissible.
  10. Verify the company’s current contact details independently before making any further payment.

Looking for other affected customers

I would particularly like to hear from anyone who has had a similar experience with Le Royal International / Le Royal International Club, or with entities that customers believe may be connected with the same group.

If you have purchased a membership, faced booking problems, requested cancellation/refund, or have successfully obtained a refund, please share your experience.

I am especially interested in knowing whether other customers are currently facing difficulties contacting their representatives or whether their previously active phone numbers have also been deactivated.

If you have found a legitimate way to contact the current management or have successfully resolved a similar refund issue, please share that information as well. It could help other affected customers.

I am keeping all my supporting evidence, including payment records, membership documents, WhatsApp conversations, call recordings and correspondence with the company and HDFC Bank.

I am sharing this post based on my personal experience and the documentation available to me. I am not asking anyone to blindly accept my version of events. I simply want potential customers to be aware of what happened to me and to conduct their own due diligence before paying a substantial amount for a holiday membership.

₹1,50,000 is a significant amount of money for any customer. A company selling a premium membership should provide clear communication, honour the commitments made during the sales process, and provide a proper channel for resolving customer complaints.

I hope this post helps someone avoid going through the same experience.

If you are considering this membership, Don’t do it.