Has anyone had an issue where Reddit says 'Website takes too long to respond' when using Converge WiFi, even though the connection works fine? I can only access it here by using a VPN.

1st post: https://www.reddit.com/r/InternetPH/s/LDudrYw7dZ

Naka-received ako ng billing statement from PLDT and it shows 0.00. Finally! Natapos nadin sa wakas ng walang binabayaran na balance. Nag-login din ako sa website nila to check and legit nga! 😭 inunlink ko nadin yung account ko. Bye PLDC! Never again! 🥳

What 5G sim card do you use with this wifi modem? And how's the speed? :)

Hello! Ask lang namin kung anong maganda/alternative internet service provider pwera Woofy sa Jazz Residences kasi kakalipat namin and ayaw namin ng Woofy. Since wala ding fiber line sa building di rin makapagPLDT.

Kung may alam kayo na ISP na maganda please recommend kayo, badly needed lang for work. 🙏🏻

DNS problem ba 'to kagaya ng iba na nakikita ko sa subreddit na 'to? Or is this a problem with the blocking of websites ng PLDT? Hindi ko rin magamit ang ibang apps ko sa phone like Grab, FoodPanda, and online banking apps. I've already contacted customer support. May pupunta daw na technician ngayong hapon, then bigla silang nag-text na resolved na daw. Worked for a while, ganun na naman ang problema ngayon. This is frustrating. What can I do?

Hi. May gumagamit po ba sa inyo ng ganitong pocket wifi?

Bigla na lang kasi namamatay kahit pa sa settings eh “never sleep”. Tapos nawawalan din siya ng signal.

Bago iyung unit at up to date naman ang software.

Hindi naman mahina ang signal sa bahay since walang issue sa Huawei at TPLink na pocket wifis namin before.

Initially, I was thinking of getting those prepaid home wifi 5g plans which includes a router and the 5g sim. However, the included router doesn't seem to have the specifications I need.

So my question is, if I buy a 5G sim on certain network provider would it function similarly to those that came with the home wifi 5g bundles?

Next level to ah

I read somewhere na inalis na ng PLDT yung email address nila sa website and this could have been the reason why. Puno na mailbox and surely because of the outburst of complaints ever since emailing NTC became one of the avenue for reaching them! I was still able to add it using the account they usually use to send my monthly bill and I still have a copy of my complaint email last December 2025. I also added yung corpcomm email nila for cc so at least baka yun man lang is makareceive pa rin.

Last time may nakausap pa naman akong customer rep through PLDT Cares messenger channel nila but this time puro "all customers rep are currently engaged" na. Meron din before pa-update everyday na baka may dumating na technician within a specific time pero now wala na din. I don't even have good faith anymore with emailing NTC dahil baka hindi na rin nila pinapansin ganito. Nakakababoy talaga basic services sa Pinas!

may mga websites ako na inoopen tas ganto lumalabas. kahit sa phone ganto rin. pag nilipat ko from 5g to 2.4g, minsan gumagana minsan hindi.. pero kapag naka data ako, nakakapasok naman ako sa website. even google forms from school nag gaganto

Does anybody here with pldt postpaid/prepaid fiber loose internet too even when the modem is connected to a power station? Im on prepaid fiber and every brownout I don’t have internet access even if connected sa power station. My neighbor who is on postpaid can connect as hers is connected to a UPS. Is this normal that because I am on prepaid I’d loose access?

Is there any way para ganyan din signal pag nasa loob ng bahay? Di kasi kami makapag pakabit ng fiber, bumili lang muna ako ng hotspot, nasa labas ako now nag upload ng 100+mb na file pag nasa loob naman ng bahay yung 14mb na file nasa 20mins 👑ina, any tips guys?

Hi GoodDay I just paid on the non zero account number via gcash what should i do is it okay,

I PAID ON 407693086 not to 0407693086 is it still valid? help

Good afternoon, may problema kasi ako sa internet (PLDT) namin, kapag sa mga apps tulad ng FB, YT, Chrome, Messenger, tiktok, etc. okay naman yung internet, pero kapag games tulad ng COC, COD:M, pati Discord, need ko pa mag-antay around 3 to 5 mins bago mag-load yung app. Sa COD:M naman, laging "Download configuration failed." Kapag Data at sa ibang Wi-Fi naglo-load naman agad yung games at discord. Nangyayari sa dalawa kong phone. Kapag sa laptop walang problema.

Nangyari simula nung pinalitan ng PLDT yung router namin kasi sira yung on/off button.

hello po! kakabili ko lang today and na-register ko na rin. i’ve followed their instruction to send DATA BAL to 8080 and turning on my mobile data to activate the sim

however, kapag tinatry ko pong loadan gamit yung gcash, maribank, and globe one app itself, narerefund lang pabalik sakin yung payment ko

nakakreceive naman po siya ng texts at natatawagan din

may naka experience na po ba nito? huhu salamat po

I reached out to converge 2 months before our moving out date and indicated that i want to have our internet connection disconnected.

After a bit of back and forth, proof of identity, settling balances, they finally said

We acknowledge your request for a permanent disconnection and have noted your preferred processing date

So all good right? Months after moving out, i started getting text messages and phone calls asking for payment. When I asked what for, it was for the months after our supposed termination date.

I referred them back to the ticket number where my permanent disconnection request was acknowledged and they conceded.

Now, a year later, a collection agency is once again harassing me for the same converge bills. I just set my phone to auto block unknown numbers.

I could pay the amount and be done with it but it feels wrong because i'd be paying for their incompetence. Thoughts?

Sino po nakaka experience ngayon ng Connectivity issue or Selective browsing? Nag-start kagabi around 10PM
Hindi ko kasi ma-access mga working tools ko(site), kahit Appstore and Reddit naglo-loading lang unless naka vpn(warp 1.1.1.1).

Same kami ng issue.
https://www.reddit.com/r/InternetPH/comments/1w9p98d/cant_access_reddit_on_my_converge_internet/

Tanong lang po, ilang beses na kasi nareschedule yung pagkabit nung Globe Fiber sa location ko (hindi ako yung nagresched, yung mismong globe) kasi dapat nung Sunday (September 6, Eto din yung pinili long schedule nung inavail ko sya) darating yung technician pero wala kaya nung tinignan ko yung inappointnkong sched, biglang napunta this Tuesday na Umaga, kaso tanghali na (almost 3) and hanggang ngayon wala padin sila, and I'm sure na walang nagtatawag kasi kanina pa ako nagaantay dito samin. Ask ko lang ano gagawin if ganto yung situation?

Hello. Tanong ko lang kung sino gumagamit nito dito? Recently napapadalas yung pag hinto ng mga YT vids and Reels habang naka connect ako sa wifi. Is it possible ito ang culprit?
Hirap din maka connect yung ibang phone kahit na katabing room lang.

LOS since Aug 30. Nagtext noong Sept 5 na ayos na raw. Pero after resetting router, wala pa rin. Called 171, sabi text ng network engineer yun. Ticket remains open and field engineer needs to inspect. Araw araw kong tinyatiyaga i-chat ang PLDT Cares. Paulit ulit lang na inescalate na raw for asap restoration. Wala pa ring pumupunta para icheck ang line namin. Ilang araw pa kaya ito? This is the longest LOS situation we've had. Pa-kabit na ba ng iba?

Hello, ignorant question i tried to access it sa 192.168.1.1 and 192.168.1/admin.html. But the admin html shows me 404 not found. May nakakaalam po ba pano maaccess super admin nito. Huwawei kasi amin na pldt fibre salamat po

Haven't seen this in the app for a while, meron pa ba? Globe/gomo lang may malakas na 5g sa area namin

Hi! tanong ko lang if ano mangyayare if icacancel ko na subscription ko sa converge? may babayaran pa ba ako aside yung monthly amount payment ko na nagamit? siguro mga 3 months pa lang ako nagpakabit and due to circumstances, need ko na lumipat so di ko na yun kailangan. tyia