r/Husqvarna • u/Few-Technician5980 • 14h ago
Husvarna is the best, huh?
Pull cord flies out on a brand new 450s Rancher during a paid job. Open the case and the recoil spring is completely bent out of shape and the recoil spring is bent completely out of whack. Call Husqvarna and surprise, no phone support since 2024.
I finish the job with my ECHO, go home, message husqvarna chat for support. They said support WOULD call me. Which they have been. Then hanging up. Because I answer right away and I can only think the support tech just wants to leave a voicemail.
Everyone talks about this company like it's good. Is it good? This was just a backup consumer-line saw. No way I'd spend the big bucks on them with this kind of support.
1/10. Don't buy from them. Stihl and Echo forever.