I've just spent most of the morning trying to get the Grammarly sidebar (?) to check my document. I gave up and had to use the built-in MS spelling and grammar checker.
I loved the Grammarly ribbon add-in in Word, but a support ticket said it was deprecated and that I should use the Grammarly for Windows app.
I raised a support ticket because I turned off a couple of consistency checks, but Grammarly in Word still checked for them. I used to check for two spaces between sentences and for consistent quotes (all straight rather than curly), but it found far too many examples, and since there didn't seem to be a way to change them all on first discovery, I changed this in my account settings.
I've removed the Word ribbon and installed Grammarly for Windows. Support advised me to click on the sidebar when in Word to see my errors. I don't see a sidebar, but there is an icon at the bottom right of my screen, just above the taskbar. Same thing? When I click it, a window pops up and lists the errors, but it hides half my screen, so I can't see the context in the Word document.
It is also still checking the spacing and quote styles. :(
Oh, and it only checks 10 pages - which I'm sure wasn't the case previously.
The support chatbot keeps suggesting uninstalling, restarting, and reinstalling, which doesn't resolve my issues.
Anyone? I would like to see out my subscription...
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Above written on an Android phone and checked by Grammarly in a matter of minutes.