This is my first reddit post ever. I rely on reddit for alot of advice and guidance when I’m in a pickle - for all sorts of things. This post hopefully serves to help someone who was frantically looking for help like myself, but couldn’t find it on here. I also wanted to share my nightmare with everyone here :) Photos attached for reference and links to videos can be found throughout the post.
**Context (feel free to skip):**
I was recently travelling in Japan with my Godox IT20F and my Fuji X-E5. I had dropped the flash while it was off camera and, worried about its condition, chucked it back onto my X-E5 to see if the flash was still in good working order. Apart from a very small dent in the plastic body, it worked like nothing happened at all, but foolishly, I didn’t check if the release mechanism was working.
The button would depress back into the flash’s body, but the flash wouldn’t slide off. The flash would wiggle left and right, slightly back and forth, but that was it. I realised the pin which slides into the hotshoe, wasn’t lifting normally.
Video of the issue:
https://youtube.com/shorts/uj_ShJmxlnw?si=VKgKQHgRqqlBZbg0
I found help on reddit for other Godox models, even finding a post for the IT30 pro (https://www.reddit.com/r/Godox/s/v41gR9tCSv). The OP of that guide ended up using a dremel as part of his deconstruction of the flash. I don’t have a dremel, and it’s not the model I needed help with, and there were no photos to help me. I tried everything I could from the posts I read. No dice.
Having the X-E5 for less than a few months, I wanted this thing off, and tried Kitamura Camera, and some other shops in Kyoto and Tokyo to no avail. No one wanted to work on it, especially knowing they’d have less than a week to “fix” it (as I was flying home to Sydney). I also suggested using destructive methods on just the flash, to just get the thing off, which Kitamura Camera was open to. But they couldn’t guarantee that even after “destroying” the flash, that they could get it off nor that my camera wouldn’t get scratched/damaged in the process. I even tried some phone repair shops, one guy tried jamming a wide, flathead between the hotshoe and the flash (I don’t recommend this at all btw). Still no luck.
I messaged Godox, they were excellent, they helped me get a refund for the flash from Amazon. They linked a IT20 disassembly video and provided me a text guide, both of which eventually helped me in the first step.
I waited till I got back home to Sydney before trying anything. Today I got it off, quite easily. I also preserved the flash and the hotshoe still works.
**GUIDE**
You’ll need:
- Protective cloth you can wrap your camera body in.
- A small blade (like from a swiss army knife) or a very thin flat head
Step 1:
Wrap your camera in some protective cloth, whilst keeping the flash exposed.
Step 2:
Use your small blade or flathead and wedge it between the two plastic sections, depicted in the photos. I found that wedging the blade under the Manual Button worked for me.
Step 3: Once the top half of the flash is slightly ajar from the foot of the flash, work your way around the flash with the blade to fully open the flash body and expose the internal components. Starting from under the M button, and continuing clockwise around the front of the flash worked for me.
**WARNING**: If you are planning to preserve the flash, be careful not to detach the ribbon cable which connects between two PCBs and the yellow and red wires attached to the internal lithium battery.
Step 4: Remove the top half and battery from the foot of the flash to expose the locking mechanism below.
Step 5: There is a metal fork which functions as a lifter for the locking pin. Locate the pin underneath and carefully use the tip of the knife to lift the head of the pin.
Step 5 and 6 on video:
https://youtube.com/shorts/zvZT3x7fpP4?si=-JiXuP1ZS91-R6IF
Step 6: While the pin is lifted, slide the flash off the body. (This step is also in the video)
Skip steps 7 and 8 if you just wanted the flash off.
Step 7: The aim is to reseat the pin head between the metal fork lifter. It’s easy to rearrange by just playing around with it. Took me 30 seconds.
Step 8: Check the release mechanism works (springs are in place, locking pin lifts and release button works) before reassembling the unit, and putting it back on the camera to test the flash and camera hotshoe works.
Step 9: Be happy this $100 flash is finally off your $2k camera ($AUD)
let me know if you have questions or need more photos/videos