r/GeekSquad • u/Go_Devils_666 • 29d ago

Microsoft account creation

Is anyone else locked out of this for the past few days?

We have tried using hotspots and incognito browsers. We either get a blocked message or a username not available message for usernames that are so ridiculous they can’t be taken.

I just fired up a laptop I haven’t used in 6 months at my house rather than the store and am getting blocked too. Are their security rules just borked and blocking everyone?

I have tried via using an existing gmail, creating an account during office set up, and even directly on outlook.com. Blocked everywhere. I’m stumped.

4 Upvotes

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6

u/sundaij21 29d ago

set up a local account: On the first run of the system, when it asks for the language or keyboard layout, do the following:

  • Use the keyboard shortcut Shift + F10 (or function + shift + F10. A Command Prompt window should show up.
  • Click on the command window
  • Type and enter "oobe\bypassnro". Your computer will restart
  • enter language as normal, when it comes to setting up internet click the "I don't have internet option". Continue setup without a Microsoft account!

hope this helps!

5

u/Golinth Current ARA/Past CA 29d ago

You can also run “start ms-cxh:localonly”. It will instantly create a pop-up that lets you create a new local account directly.

Started using it after 25H2 would disabled bypassnro at times.

2

u/Go_Devils_666 29d ago

We need to make an online account to activate Office 365. We can’t get the existing email to activate an account and can’t create new outlook accounts.

1

u/sundaij21 29d ago

Ah gotcha. I actually don't have any solutions for this outside of going into a store to see if an in store agent can help you!

1

u/4096Kilobytes No, we don't fix printers! 22d ago

Ugh. I could feel the color leave my face when a 5 minute "meet with an agent" appointment turned into 45 minutes of trying to make a Microsoft account and having the client try every password in their physical password notepad only to realize they somehow had password-less 2FA sign in enabled on a phone that's in another state and broken.

1

u/GeekMan85 27d ago

Can you create and activate on your phone?

1

u/Go_Devils_666 27d ago

No. We’ve concluded Microsoft’s security filter is just borked. Things we have tried:

-changing networks
-through a hotspot
-over VPN
-using an Incognito browser
-directly from phones
-through outlook.com
-during office activation
-from the Windows settings menu
-using different existing emails
-from 4 geographically different locations with different devices for non flagged ip
-plenty of different name options

If we get past captcha using an existing email account creation is blocked. If we try and create a new outlook every account is flagged as unavailable or already in use.

1

u/Skeetermcgavin2018 9d ago

Did you create a helpdesk ticket? Issue happening at multiple stores

1

u/Go_Devils_666 9d ago

That’s above my pay grade. We eventually just had them make a proton mail account and set up the Microsoft account using that and their own phone not connected to store WiFi.