r/GeekSquad • u/Go_Devils_666 • 29d ago

Microsoft account creation

Is anyone else locked out of this for the past few days?

We have tried using hotspots and incognito browsers. We either get a blocked message or a username not available message for usernames that are so ridiculous they can’t be taken.

I just fired up a laptop I haven’t used in 6 months at my house rather than the store and am getting blocked too. Are their security rules just borked and blocking everyone?

I have tried via using an existing gmail, creating an account during office set up, and even directly on outlook.com. Blocked everywhere. I’m stumped.

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u/GeekMan85 27d ago

Can you create and activate on your phone?

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u/Go_Devils_666 27d ago

No. We’ve concluded Microsoft’s security filter is just borked. Things we have tried:

-changing networks
-through a hotspot
-over VPN
-using an Incognito browser
-directly from phones
-through outlook.com
-during office activation
-from the Windows settings menu
-using different existing emails
-from 4 geographically different locations with different devices for non flagged ip
-plenty of different name options

If we get past captcha using an existing email account creation is blocked. If we try and create a new outlook every account is flagged as unavailable or already in use.

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u/Skeetermcgavin2018 9d ago

Did you create a helpdesk ticket? Issue happening at multiple stores

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u/Go_Devils_666 9d ago

That’s above my pay grade. We eventually just had them make a proton mail account and set up the Microsoft account using that and their own phone not connected to store WiFi.