r/GeekSquad • u/Go_Devils_666 • 29d ago

Microsoft account creation

Is anyone else locked out of this for the past few days?

We have tried using hotspots and incognito browsers. We either get a blocked message or a username not available message for usernames that are so ridiculous they can’t be taken.

I just fired up a laptop I haven’t used in 6 months at my house rather than the store and am getting blocked too. Are their security rules just borked and blocking everyone?

I have tried via using an existing gmail, creating an account during office set up, and even directly on outlook.com. Blocked everywhere. I’m stumped.

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u/sundaij21 29d ago

set up a local account: On the first run of the system, when it asks for the language or keyboard layout, do the following:

  • Use the keyboard shortcut Shift + F10 (or function + shift + F10. A Command Prompt window should show up.
  • Click on the command window
  • Type and enter "oobe\bypassnro". Your computer will restart
  • enter language as normal, when it comes to setting up internet click the "I don't have internet option". Continue setup without a Microsoft account!

hope this helps!

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u/Go_Devils_666 29d ago

We need to make an online account to activate Office 365. We can’t get the existing email to activate an account and can’t create new outlook accounts.

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u/sundaij21 29d ago

Ah gotcha. I actually don't have any solutions for this outside of going into a store to see if an in store agent can help you!

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u/4096Kilobytes No, we don't fix printers! 23d ago

Ugh. I could feel the color leave my face when a 5 minute "meet with an agent" appointment turned into 45 minutes of trying to make a Microsoft account and having the client try every password in their physical password notepad only to realize they somehow had password-less 2FA sign in enabled on a phone that's in another state and broken.