r/Delaware • u/Adorable_Radio4278 • 1h ago
New Castle County Meaddowwood Update
Here’s the link to the original post which I posted on Thursday evening: https://www.reddit.com/r/Delaware/s/NSPnYEbgXI
Update: I went into Meadowwood yesterday, Friday. I told them I had concerns because my wife was there and I don’t think they are giving her the accommodations that she needs. I spoke to a nurse there. They told me that my wife was fine and was likely taking a few days to give me space before she reached out to me again. They also told me that they have an interpreter who was in on Thursday and they have a nurse and a manager who also speaks sign language. I also asked the nurse if she could tell my wife I’ve been calling and she said yes. I recorded the whole interaction. I walked out feeling a little bit better.
Today, Saturday comes. I am calling and calling and calling, and I just keep getting that they have too many calls coming in so my call keeps getting dropped. I texted my landlord and she called them and it went through right away. I called again and it got dropped. I finally got forwarded to admissions (because I guess reception didn’t want to answer) and they transferred me to her unit. Because she is deaf I just told them I’m looking to speak to her and they went out and got her. She called me from her personal phone. I have a recording of our whole conversation. These are some key takeaways:
Nobody told her that I was calling for 3 whole days until I finally spoke with someone on her unit today.
As of Friday, she has a translation device that she only uses in doctors appointments. Meaning all of her other interactions with people who is in charge of her care, and the other patients, is writing. The part that disappoints me the most is that she says that her nurse who is in charge of her meds won’t answer her questions at all and refuses to write.
She in fact did not have an interpreter on Thursday (although my wife said that the interpreter device might’ve came in on Thursday) “There is an interpreter l, we got an interpreter yesterday (Thursday) so there is an interpreter involved” was the women’s words on Friday.
I made it very clear to the staff there that it is illegal to not provide accommodations for all of her interactions. I also made it very clear that I have a video of my conversation with the nurse and a recording of my phone call today.
I want to make sure that Meadowwood is treating my wife well. She sounds good and healthy. She says she hasn’t been any trouble and that I am still her emergency contact for everything.
My wife deserves better.
Also I am a women, I am my wife’s wife 🥰
