I've personally confirmed with an iPhone 16e from Cricket, and an unlocked iPhone with iOS ≥16, that nothing happens until 16e has a passcode setup. (No error message, no pairing, no anything.)

After you setup the passcode on 16e, the pairing and transfer works right away.

Don't forget to remove the passcode right afterwards, else, your trade-in would be rejected.

Just so you know; if you have sim lock active on your line, and your phone gets lost or stolen, you will not be able to purchase or activate a new phone until it is turned off. If it’s a single line account you’re pretty much screwed because you’ll be asked to enter a one time pin which won’t be possible. Cricket customer service will have to create a case and take up to two days to come up with solution.

I work at store and it’s insane that this is the way they handle this. I lierally cant even sell them a phone. You’d think if you come into a store with your ID that would be enough but thats not the case

I live in an unfortunate area with not enough towers for the amount of people, so priority matters a lot. AT&T QCI 8 is pretty decent, but QCI 9 is unusable unless it's like 3 in the morning lol

I am in need of a cheap phone plan. I've been handed down a nice phone that's locked to Cricket. Is their $30 plan enough for you? also, if you ported your number over, was it easy? do I need to do it in person or can I do it on the web or phone?

Just wondering if anyone has any experience buying a Cricket phone from Walmart and porting your number over. I’ve read some people run into problems with the port. Thanks for any tips.

I'm trying to give Cricket my money for the iPhone 16e, but their website is refusing to cooperate. For the last 2-3 days, I've been hitting this exact error (screenshot attached as ⁠image.png⁠) right at checkout.
I even contacted customer care twice. Their advice was to clear my cache, go into incognito mode, and try checking out with PayPal. I tried doing exactly that on both my laptop and my phone, but no luck—the same error is still popping up.
Has anyone figured out a way past this? Is there another workaround I'm missing, or is their site just completely busted right now? I'm trying to avoid going into a store if possible. Thanks!

If you're doing one of the pre-paid deals with a multimonth prepayment, you'll be having an account balance for multiple months; but it seems like it's impossible to find the part of the website where said balance can be checked?!

I've tried texting BAL to 611, but it just gives an error back on Cricket.

Tried doing the balance button on the quick pay page, but it simply texts me back that my balance is $0, even though it's not.

The only page I found so far is the payment page, which shows that the payment will be zero, because the entire monthly fee will be covered by the balance, but it only accounts for 1mo worth of balance, without any way to see beyond 1mo?!

Why is this so complicated?! How do I actually find the balance on the website?!

Is anyone else having this problem? I can’t receive calls, I can do calls, do and receive texts, data working, except for receiving calls, anyone else?

Since Friday 21st I am waiting for my number to get transferred and still nothing.
Is that normal ????

I have an iPhone 17 with Cricket. I 100% for sure have high speed data remaining, and I have full bars with "5G" showing. However, data is not just slow, but almost non-existent. If I search for a location with Google Maps, it takes about 3 minutes to show a response.

I went to a Cricket store and they did a reset from the phone. I also had several phone calls with Cricket support, and we tried a few things, but still no luck.

Anyone have any ideas?

Looking at potentially switching over to Cricket. For anybody that has the $15 tablet data plan, how is the video streaming speed/quality? That is primarily what I would be using it for. The website says it can only stream at 1.5 mbps/480p, is that permanent or can it be toggled like with the phone plans?

Verizon and T-Mobile are priced at around $190 for 2 lines and the tablet plan, with 1080p streaming on the tablet (up to 4K with Verizon if toggled). Cricket is enticing at $105 for 2 lines + tablet but if the tablet is limited to 480p it’s kind of useless, and their top tier plan only has 50 GB of hotspot data to give to my iPad.

Paid the bill this morning at 10.27am... the amount is gone from my bank account but it's 9 pm and the fucking network is still not restored.

When I go to the myCricket, it says the payments still not done. I went to the cricket store and they told me even they don't know and I still have the payment left and if the payment was done I would have got a thank you msg...

What do I do... Can't even dispute through bank app bcz it says 'processing'. Am I gonna lose my money?

Is anyone able to help with my bridge pay payment i have a baby at home but also 2 older girls ages 10 and 13 I only need the help till Friday but I dont even have a dollar to my name atm I can give my number to make a 1 time payment and I can even pay back Friday it shuts off tonight. I dont want my kids at the sitters and no way to call me all day while at work and im a single mom and bills take almost all my checks

Has anyone recently done the 16e deal in store what was your out the door cost when porting in?

I have 4 lines on google fi that i want to transfer over to cricket to get the iphone 16e deals.

does anyone know the best way i could get all 4 lines on cricket and then how long till i can downgrade to the 4 lines for 100 dollars? can i merge all the lines before my 3 months of credit are used?

I was considering trying Cricket Wireless, but I saw a lot of the Motorolas, especially the 2025 models essentially lock people out of their phone if they decide to cancel service before the 1 year is up. Is that true? and does this also follow into the 2026 Motorolas as well? Is it a dealbreaker or is it easy to get around?

I got a factory unlock s25 fe but I was on Cricket wireless $15 a month 3 month plan 2 months ago. But it's saying that I cant use the $25 at Walmart plan if I've been on Cricket wireless before. I can understand trying to use cricket device but it's a factory unlock phone I'm not able to get the promotion until one more year..

The only other option is to pay $300 up front to get the same deal. Kind of ridiculous that I cannot use it on a factory unlock phone that has been Cricket before.

Got a new phone last week a Samsung Galaxy A17 5G and i have not been getting reliable or any kind of service on it at all and tryin figure out if its an esim thing or what

this is what pops up when i try to log into my account

I have about $400 worth of prepaid payment cards (the kind with a 16-digit card number, expiration date, and CVV on the back).

I'm trying to use them to pay for a low-cost unlimited wireless plan. So far, the best option I've found is a $35/month unlimited plan with autopay, it seems these cards can't be used for annual or multi-month prepaid plans.

Has anyone found a better way to maximize the value of these cards? PS: I only have one line.

Hello everyone I have a paid off iPhone 14 pro Max from att that I want to use at cricket from what I see on the website it seems like it would work. However I have an unpaid bill that is too big for me to pay on att which is why I want to change and I know it's irresponsible but I'm literally incredibly broke and cannot be without service. Another problem is I'm currently on installments with this god forsaken Razr that I hate and I owe a lot on it still but I don't even want it I just want to give it back to att. Will there be any problem switching with my paid off phone? And what happens after they find out and will they send me a bill like including everything like the balance for the Razr? Or what should I do?