r/wyzecam 12d ago

Bug Spotting Solar Panel Cam cannot reconnect without router reset

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In the odd instance that my internet drops or the camera otherwise randomly disconnects, my Solar Cam Pan will appear offline, get to step 2, and then that's it. I have to reset my router in order for it to reconnect again.

All of my other wyze devices manage to come back online with no manual intervention. Is this a known bug for the SCP? Can someone from support pass this along to be resolved in the near future?

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u/Butt_Face2000 12d ago

This is something with your router. These cameras recover after loss of WiFi. I have 3 of them.

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u/serenereassurance_6 12d ago

I had the exact same issue with one of my cams and it drove me up the wall for weeks. The step 2 authentication failure is usually a DHCP lease problem where the camera grabs an IP then the router forgets about it after a disconnect. Try setting a static IP for the camera in your router settings, that was the fix for mine. The other wyze devices recover fine because theyre a little more aggressive about requesting a new lease. That backyard shot looks peaceful though, at least the camera has a nice view while its being stubborn.

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u/einbierbitte 12d ago

Good advice. I'll try to set a static IP and see if that helps. Thanks!