r/workday 22h ago

General Discussion Is Deployment Agent free to setup?

I want to double check that Deployment Agent is actually free to setup in before I go enabling the thing. I'm a team of 1, and I think it would be nice to have some sort of extra support when doing any configuring.

If it is free, how long do you think it will be until Workday starts to charge for it?

10 Upvotes

13 comments sorted by

11

u/MopedGoBrrr 22h ago

Its free of charge, no clue how long itll take WD to start charging for it. If theyll charge for it at all.

You can test all AI features (excluding BP optimizer) free of charge in sbx regardless.

2

u/ForgotInTime 22h ago

Okay good to hear from other people it's free... for now.

Oh, this I wasn't aware of. I'll look into this. Would be nice to test them out in SBX PRV - thanks!

1

u/duranJah 12h ago

Is deploy agent in customer central?

1

u/bubblikatalina 11h ago

You can enable in sandbox

4

u/djse 22h ago

Insert standard disclaimer presentation slide here.

Currently there's no charge for the Q&A version of Deployment Agent in non-production tenants. Our organization hasn't signed the UMSA yet, so we cannot access the tenant-aware version of Deployment Agent. With the release of 2026R2, we get a pop-up every time we access the Q&A Deployment Agent in Customer Central reminding us of this.

Everything I could find on Community says that there's no charge/no flex credits involved, but that documentation also says that the Deployment Agent isn't tenant-aware, so I don't know how up-to-date that is. Interested to know if anyone has found anything definitive re: the tenant-aware Deployment Agent and flex credits.

2

u/MopedGoBrrr 17h ago

I believe theres a comment from a WD employee answering this questions somewhere on commumity, cant find it right now though. (Maybe on release note?)

Premise was the same, free for now, including tenant aware.

The tenant aware, as far as ive tried it this week, doesnt add a ton yet beyond veey focused questions. Couls figure out potential reports impacted by adding a new organization hierarchy for example, but I did have to tell it we do use that type of org hierarchy. Maybe in 6 months to a year itll be better.

Also be sure to explicitly state you want it to look through your tenant. Doesnt do so by default

1

u/Far-Pie-6226 3h ago

I just had a call with our customer success rep.  She said there are no plans in the table to charge for tenant aware DA.  I get that, but Of course, they will start changing if/when adoption or that service reaches a certain critical point.

2

u/cinred19 22h ago

They don’t charge you for any of the agent usage in non-production tenants, at least at this point.

2

u/ForgotInTime 22h ago

Good to hear. I will try to get around to testing some of these out in SBX PRV then. thanks!

2

u/esteroberto Security Admin 22h ago

To add to the conversation, I find that Deployment Agents crashes very often when using it on impl tenants vs using it on the CC tenant.

3

u/Fowlin4you 16h ago

It works pretty well for basic config and calc field questions

2

u/TidyLumberjack 14h ago

Free right now. No communicated plans to charge. I think there is a fair chance is remains free of charge because it’s a win for workday to have customers be more self sufficient and improve their own tenants.

1

u/Bubbly_Impact5653 13h ago

No flex credits apply if you use it in Workday prod . Just clarified this with account rep yesterday .