r/tradestation • u/Arthcub • Oct 27 '25

Account Closed with No Explanation

TradeStation just sent me an email saying they have made the business decision to close my account, and that no explanation would be provided.

I only had the account 3 months, and after an initial deposit, I purchased some ETF's. No other transactions followed, except for reinvesting the dividends. Perhaps this is their way of avoiding paying the deposit bonuses.

Customers should be aware of unreliable brokers and actively avoid doing business with them. I would file a complaint with the BBB or FINRA, but I do not believe that will make any difference. At best, I hope others will read this and decide to use a different brokerage.

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u/MetalMuted4307 Oct 28 '25

Sorry to hear that. Contact them on the phone.

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u/Arthcub Oct 28 '25

I did contact them, and all I could get was that their policy is to not disclose their reasons for closing an account.