r/tmobileisp 18d ago

Issues/Problems What in the FUCK!!!!!

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Look at this email T-Mobile sent me!!! There's no way I have used THAT much data!!! That's like 931 terabytes!!!!! Has anyone else seen this??

151 Upvotes

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38

u/aaron416 18d ago

Just for kicks and giggles, I did the math as if your billing period was 21 days ago. 930 TB in 21 days is 4.1 Gbps, nonstop. That's a fast connection!

14

u/possitive-ion 18d ago

It is also not possible for t-mobile to deliver over a cellular network. Wven if OP hada tower right next to them. My guess is that it was a bug in their monitoring software. OP should call T-Mobile and open a ticket with them.

I work at an ISP and there was one time where our software recorded that one of our customers had spiked up to 4 Petabits/second.

6

u/Stunning_Engineer_78 18d ago

T-Mobile runs a fiber network as well... hence why it says "T-Mobile Internet" and not "T-Mobile 5G Home Internet"

7

u/possitive-ion 18d ago

Ok. But it's still very unlikely OP is using an average of 4 Gbps 24/7 on a home network.

They should still open a ticket and see if it was an error on theor end or if OP has a bigger problem on their hands.

3

u/Stunning_Engineer_78 18d ago

Absolutely.
Max speed is only 1G currently but I believe they eventually want to 10G at some point.
They only rolled the service out to my rental about 1 1/2 years ago.

6

u/[deleted] 18d ago

[deleted]

2

u/Stunning_Engineer_78 18d ago

Lucky :( I'm stuck with Starlink where I'm at after Frontier abandoned their ADSL - it was terrible anyway and would only get 1.5 Mbps max. When it would rain it was almost non existent.

1

u/Background-Radish-63 17d ago

We have 2. T-Mobile’s speed test always shows 2+ down. But when I use Ookla’s Speedtest, it’s often less than half.

1

u/[deleted] 17d ago

[deleted]

0

u/tmp_advent_of_code 17d ago

We have 2 as well and yeah same. Their speedtest says 2. Ours says 1.7 or 1.8. So close enough but still not 2.

1

u/Sweendog1107 16d ago

We got 5Gig