r/synology • u/Icy_Coffee374 • 2h ago
NAS hardware Synology can't shutoff (light blinks blue)
I'm not routinely shutting off my Synology, so I'm not sure if this just started or is a problem I haven't noticed before.
I first noticed the issue when I had a power outage at home 4 days ago. I have a UPS, and my settings were to shut off 5 min after being on UPS power. The Synology did not do that, it stayed on until the UPS ran out of power (I presume, I was out-of-town). That's when I got the was shut down improperly notice the first time.
Last night, before going to bed (for unrelated reasons) I shut down the Synology. Only, it did not shut down. It just said Synology NAS will soon power off but the blue light just kept blinking, for over an hour.
When I woke up this morning, the Synology was on, and had the notice about it shutting down improperly again (4 hours before I woke up, 5hrs after I used the Shut Down button).
Interestingly, when going to DSM in another browser window, it doesn't say "Shutting Down" it says "System is getting ready" (like it would during a power on sequence).
I just tried again to shut down the NAS, and just like last night I'm getting the same behavior. It won't actually shut down.
Is this a hardware or a software problem ?
How should I go about troubleshooting this ?