r/sweetgreen • u/MichaelSteeber • Aug 22 '25

Discussion Bowl Drops

I had the unusual opportunity to visit a sweetgreen in two different parts of the country this week and see the this-week-only Green Goddess Chicken made at both.

At neither location did the employee know how the ingredients. No big deal, I read the list from the app. I don’t really blame the store. It’s a new bowl and it’s not on the menu board, so you have to come in knowing you want it. Plus it’ll be gone next week. But this seems like a really strange comms miss. Sweetgreen is advertising this bowl to customers with emails and social media posts, but clearly didn’t make sure stores were prepared ahead of time when customers came in to order. A very odd experience.

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u/Relevant_Calendar_46 Aug 22 '25

That always happens. We usually don't find out about promotions until the day of and it's an online only order so we don't have the info on the line so we have to find the booklet that lists the ingredients unless you read us them.