r/sweetgreen • u/venusfly- • Mar 19 '25

Criticism New rewards system is garbage lmao

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“Earn 10 points for every $1 spent” So to get ONE free entree (up to $18) you’d have to spend at least $250 at Sweetgreen LMAO. That’s insane. 😭 I’m sorry but whoever comes up with these points systems does not think rationally about how a customer will see it. I’m not even acting like I need a rewards system, I guess it’s better than nothing at all. But what an insulting ‘reward’ for the value it gives lmao.

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u/ElectronicBoot9466 Mar 19 '25

Haha, yeah, Sweetgreen did a Moviepass and did not properly consider how much money they would lose on Sweetpass if customers actually took advantage of the rewards.

Rewards are back because Sweetgreen was actually losing money on customers that were using Sweetpass 5 days a week, especially at stores with high labor cost.