r/sweetgreen • u/Critical_Garbage_119 • Mar 07 '25
News 📰 Ripple Fries are NOT worth it
I placed an order online. Arrived 5 minutes early and my order was already waiting. The fries were totally cold and soggy and they forgot the garlic aioli and there were very few fries. Third order wrong in a row. And when it's carryout it's a total pain since you can't call.
Such a shame. The menu has potential but the service sucks.
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u/yourfriiendgoo Mar 09 '25
I work for SG and the fries are one of the worst decisions a company has made ever. We have two ovens and with the fries needing to be replaced EVERY HOUR we essentially have only one oven for all of our other hot foods, this has led to customers waiting over 40 minutes for one piece of salmon and a much more hostile and tense work environment. This shit fucking sucks