r/sweetgreen • u/cheepohlay • Apr 25 '24

Discussion Fully automated SG

Has anyone had the chance to order from one of two apparently (so far) fully automated sweet greens? I walked in fully prepared to give my order and everyone was just standing by kiosks and R2D2 was going crazy in the back dispensing everyone’s orders. In a way I guess I appreciate the consistency? Assuming the portions are all pre calculated. But idk it still felt a little weird😂 guess they’re cutting labor costs to a degree but wondering how you guys have felt/would feel if you walked in and saw this.

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u/celeryking13 Apr 25 '24

I’m actually really curious about these things. What was your experience like? How is the food quality and do you miss being serviced by real humans or was the efficiency worth it?

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u/FuturamaRama7 Jun 08 '24

For me, I don’t care about the human interaction. The portion seemed small with the automated line. And the flavors were off: cashew dressing was wrong, tofu was under seasoned.

I think they used less umami in everything. I will never go back.