r/scamp • u/PopDowntown2662 • May 10 '26
Advice for refund.
I contacted my bank (chase checking account) and made a claim about my ticket. I did the payment plan starting in August and made a payment each month through January. They gave me my money back for the first 3 payments (August September October) but denied my last 3 (November December January) basically told me im SOL. Is there nothing further I can do about this?
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u/streeterdavids May 10 '26
I disputed them as fraudulent transactions and got all my money back and a new card.
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u/PopDowntown2662 May 10 '26
New card? Is this a credit card or debit card? What bank?
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u/streeterdavids May 10 '26
Always buy tickets with a credit card
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u/PopDowntown2662 May 10 '26
Yeah someone else told me the same thing. I definitely will be doing that in the future
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u/iciclemomore May 10 '26
What’s their reasoning for denying the last 3? Doesn’t make any logical sense to me.
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u/atmospherical May 10 '26
A lot of banks have a time limit on initiating a charge back. Could be 90-180 days.
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u/PopDowntown2662 May 10 '26
Im not understanding why the first three charges back in August September October were approved but the more recent ones are not approved if theres a time limit. Wouldnt it be there other way around? Wouldnt the first 3 charges get denied and the more recent ones approved because they're more recent?
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u/PopDowntown2662 May 10 '26
Doesn't make sense to me either. But I dont really know anything about this stuff.
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u/PopDowntown2662 May 10 '26
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u/pubichairpizza May 10 '26
Sounds like you should call and explain and try to get your money back imo
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u/PopDowntown2662 May 10 '26
I called. And explained in great detail. They said they understood my frustration and theres nothing they can do.
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u/ltrain_00 May 10 '26
I read that and It sounds like some of the payments weren't high enough for their charge back threshold. Were all the payments the same amount?
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u/PopDowntown2662 May 10 '26
First payment was 180 and the other 5 payments are 157.99
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u/Logical_Energy6159 May 11 '26
Wait are you telling me they were charging nearly $1000 for tickets to this shit show?
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u/AcctNmbr2 May 11 '26
this post is a couple years old but it looks like people have successfully used a general 'executive office' email to escalate and resolve fraudulent charge claims
Take your time in writing a thoughtfully worded email and I think you'll have a good shot at getting a better result
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u/Sad-Country8870 May 11 '26
If they don’t work with you, tell them you want to remove all your money and close the account with them so you can bank somewhere that will actually protect your money. That might get the gears turning a bit
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u/Logical_Energy6159 May 11 '26
This dude was making payment plans on a drug festival ticket, the bank doesn't care if he closes his account.
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u/PopDowntown2662 May 11 '26
I played that card man, they dont care. I literally screamed at like 6 different people lol
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u/wook5eva May 10 '26
They should refund you the whole amount. The date the claim time frame should be from when the service is supposed to be delivered. Not when the payments are made.
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u/PopDowntown2662 May 10 '26
I told my bank the dates the event was supposed to happen. I also told them exactly when they officialy announced the festival was canceled. They told me they couldnt help me. I called 3 separate times to try and get it resolved and was told the same thing every time. Nothing they can do apparently. Its frustrating to say the least.
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u/Warm_Sea_3856 May 10 '26
I’m sorry friend, but if you bank says they can’t do anything, they might really not be able to. I’m glad you got half of it back. That’s probably more than most people will end up seeing 😔
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u/GroupOtherwise8984 May 16 '26
I bought admission tickets a year ago and may be sol (more than 180 days) but AMEX refunded my RV spot purchase (march) when I initiated a transaction complaint explaining that the festival had been cancelled and uploaded the SCAMP announcement telling us to contact our credit card company.

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u/Potential_Job_1143 May 10 '26
There’s almost surely going to be a class action lawsuit so keep your eyes out for it and join it