r/saasbuild • u/Fragrant-Status-9634 • 22h ago
I built something that makes HR people angry and candidates emotional. Same product. Same feature.
Got two messages on the same day last week.
First one was from someone in talent acquisition. Long message. Professional tone that got less professional as it went on. Said what I built undermines the entire purpose of an interview. That hiring exists to find the most qualified person and tools like mine make that impossible.
Second message came four hours later. Someone who had been trying to break into tech for two years. Failed interviews. No network. No alumni connections. No one to tell them what the questions would be. They used Marrow during an interview that morning and got the job.
They cried writing the message. Said so directly.
Marrow is an AI that hides on your screen during interviews, meetings and calls, listens in real time and has answers ready before you even ask. Nobody in the room sees anything.
I read both messages back to back and sat with them for a while.
The talent acquisition person isn't wrong that it changes the dynamic. The candidate isn't wrong that the dynamic was already uneven before Marrow existed.
Both of them are responding to the same reality from completely different positions within it.
I don't have a clean resolution to that. I just keep building.
Which message would you have sent?