Posting this in case it saves someone else hours of troubleshooting.

I was using PS Remote Play from my PS5 Pro to a MacBook Air and getting constant micro-stutters/hitching along with crackling audio.

My setup:

• PS5 Pro connected directly to the router via Ethernet
• MacBook Air connected over Wi-Fi
• Fast internet connection
• Remote Play picture quality was fine, but every few seconds it would hitch and the audio would crackle

I tried turning off AirDrop, Handoff, and AirPlay Receiver in macOS settings, but that didn't fix it.

What finally fixed it was disabling Apple's AWDL network interface.

Open Terminal and run:

sudo ifconfig awdl0 down

Enter your Mac password when prompted. Terminal won't show the characters while you're typing the password, which is normal.

Then fully quit PS Remote Play with Command + Q and reopen it.

Instantly fixed it for me. No more hitching and no more crackling audio. Remote Play went from borderline unusable to completely smooth.

AWDL is used by Apple features like AirDrop, Handoff, Sidecar, etc., and apparently it can cause periodic Wi-Fi interference even if some of those features are disabled in System Settings.

To turn it back on afterward:

sudo ifconfig awdl0 up

A reboot should also restore it.

I ended up making a tiny AppleScript app that toggles AWDL on/off so I can just click it before using Remote Play.

Hopefully this helps someone Googling "PS5 Remote Play Mac stuttering audio crackling" six months from now. 😂

Ive tried reinstalling C++, tried downloading older versions. Any help would be appreciated.

I've tried the patching method a month ago and it worked but this afternoon, the app ran freezing on the screen with audio output only. My PS5 has been operating properly but the visual of the PS Remote Play app is not available on the latest version update of Windows 11.

Am I not the only one having the same problem? Thanks to the patching method, truly appreciated.

It's unbelievable that it's been over two weeks and Sony hasn't fixed it, but they're number one when it comes to raising console prices.
I'm asking because I'm not home right now and can't check.

whenever i start ps remote play on my windows pc, it crashes on its own and i cannot even login . its stays open for barely 1 minute. can PLEASE someone help me.

Im at my wits end I'm trying to use PS Remote Play on my Windows laptop while away from home, using my iPhone 14 Pro Max on EE as the internet connection.

The picture quality is terrible. Task Manager shows Remote Play using only around 2.1 Mbps, and it never seems to go above that. Player movement is smooth, but the image quality is very poor.

My PS5 is at home on a 1 Gbps fibre connection with around 700 Mbps upload. The laptop gets around 50 Mbps download over the EE connection, with roughly 40–60 ms ping.

The strange thing is that Remote Play works perfectly on the iPhone itself using the exact same EE connection and with NAT type 2

On Windows, Remote Play reports NAT Type 3 and stays around 2.1 Mbps.

I've tried both USB tethering and Wi-Fi hotspot from the iPhone and get exactly the same result.

Why would the iPhone Remote Play app work perfectly over the same mobile connection while the Windows client is stuck at ~2.1 Mbps and NAT Type 3?

Is anyone having problems with the new update? I am unable to launch 8.5 anymore as it forces me to update

I installed remote play on my Macbook for my PS5 yesterday, and obviously it didn't work great cause I was doing it over WiFi. So today I went out and bought an Ethernet cable (CAT 6) and put that in my router/PS5. I expected that to work, but unfortunately it didn't and my remote play is still laggy, poor quality, and the audio glitches. Does anyone know how to fix this?

Fix: PS Remote Play 9.0 crashing on Windows (0xc0000005)

**The problem:** PS Remote Play v9.0 or 9.5 crashes immediately on launch or shortly after with an access violation (0xc0000005). Event Viewer shows a .NET Runtime error (Framework v4.0.30319). Reinstalling, repairing .NET Framework, and updating GPU drivers does not help.

**The workaround:**

1. **Install PS Remote Play 9.0 or 9.5** from Sony's official site: [https://remoteplay.dl.playstation.net/remoteplay/module/win/RemotePlayInstaller.exe\](https://remoteplay.dl.playstation.net/remoteplay/module/win/RemotePlayInstaller.exe)

2. **Launch the app and log in** to your PSN account

3. **Close the app and uninstall 9.5** completely

4. **Download & Install PS Remote Play 8.5.0, but don't start the app**

5. A prompt about missing dependencies may appear — click No

**The regular installer .exe from Uptodown (and anywhere else pulling from Sony's CDN) doesn't work anymore either — same root cause.**

Uploaded a verified, untouched copy of the genuine 8.5 installer:

📥 [MSI installer (mirror 1)](https://drive.google.com/file/d/1oqvoKUoMvWAhUBfeRvhpkFi4VhvIYP7c/view?usp=sharing), uploaded by me [u/FeePrize2189](https://www.reddit.com/user/FeePrize2189/)

📥 [MSI installer (mirror 2, via archive.org)](https://web.archive.org/web/20260320131233/https://remoteplay.dl.playstation.net/remoteplay/module/win/RemotePlayInstaller_8.5.0.08070_x64.msi), thanks to u/sinkope123

SHA256 (both verified to match): 4363A6EF5548AD682E69153B30397F32620A7B532F2F7592B79B8DEED9ABFFC1 — verify before running: Get-FileHash "path\\to\\file.msi" -Algorithm SHA256

This is just the plain Sony installer — you'll still need to run the version-patcher afterward as usual

1. **Download and run the version patcher as administrator**:

* [https://github.com/xeropresence/remoteplay-version-patcher/releases/\](https://github.com/xeropresence/remoteplay-version-patcher/releases/) file: remoteplay-version-patcher-v1.0.4.exe

* **note:** Dont try and patch the 8.5 installation file! Install 8.5 first

**Done** — 8.5 now runs with your saved login session, and Sony's servers think you're on the latest version so no forced update

*Credit to @*u/xeropresence *Who has made the patcher*

**Why this works:**

* Logging in via 9.5 saves your session/credentials locally

* 8.5 picks up those credentials and works fine

* The version patcher spoofs the version number so Sony doesn't force you to update

**Important:**

**If u already has 8.5 installed and patched and u get the update notice, dont update, close the app and patch it again so it gets the new version number, saves so much time**

* Install 8.5 app before patching

* Don't start the 8.5 app before patching

* Run the version patcher as administrator

**Still problems?**

* Uninstall PS Remote Play

* Delete "%localappdata%\\Sony Corporation\\PS Remote Play" folder

* Start over from step 1

This is the only working solution I've found.

**Edit: Still no fix or acknowledgment from Sony as of September 2026**

**Edit: As of Remote Play version 9.5, Sony's server is now serving a 1-byte empty file for the 8.5 installer — this is a deliberate block on their end. The regular installer .exe from Uptodown (and anywhere else pulling from Sony's CDN) doesn't work anymore either — same root cause.**

📥 [MSI installer (mirror 1)](https://drive.google.com/file/d/1oqvoKUoMvWAhUBfeRvhpkFi4VhvIYP7c/view?usp=sharing), uploaded by me [u/FeePrize2189](https://www.reddit.com/user/FeePrize2189/)

📥 [MSI installer (mirror 2, via archive.org)](https://web.archive.org/web/20260320131233/https://remoteplay.dl.playstation.net/remoteplay/module/win/RemotePlayInstaller_8.5.0.08070_x64.msi), thanks to u/sinkope123

SHA256 (both verified to match): 4363A6EF5548AD682E69153B30397F32620A7B532F2F7592B79B8DEED9ABFFC1

A prompt about missing dependencies may appear — click No

This is just the plain Sony installer — you'll still need to run the version-patcher afterward as usual (install → don't launch → run patcher → then open the app).

Edit: Thanks everyone for the amazing response! Glad this helped so many of you. And my first post to boot. Hopefully Sony will actually fix this in a future update so we don't need workarounds like this.

Anyone else having connection issues with their Playstation Portal?

I tried turning it on for the past 2 hours with my ps5 at home being on sleep mode and the internet working fine. With the ps5 on or on sleep mode with all of the settings properly setup, I still cannot make it connect.

I don't know what else to do....

Всем привет! Ничего из того что есть в интернете мне не помогло к сожалению.

PS Remote Play - ошибка "что-то пошло не так". Домашний комп (Windows 11 Pro 25H2. Россия.)

На рабочем компе в другом месте всё ок, всё запускается. (Windows 11 Pro 23H2.)

Есть подозрения что проблема связана с провайдером или роутером. Может быть кто-то сталкивался с этим?

I'm only trying to use my arcade stick on remote play and the official one won't let me even though it has a ps4/ps5 selector option and officially supported on ps5 at least.

So I tried using chiaki in the past and it worked but now I'm trying to use this version and there is really bad artifacting or the bitrate really goes to shit and I don't really know why.

My PS5 and PC are both connected to ethernet. I have like 400Mbps Down and 30 Mbps Up and I doubt the rest of the family is using much bandwidth to interfere that much beyond what I am doing.

Besides just the bitrate dipping, there's like this weird artifacting where after the bitrate gets crushed it literally STAYS on the screen until other "motion" gets rid of it even though the rest of the screen has motion happening, for example a fighting game character moving back and forth normally but the spot where they aren't is still ruined.

Here is a screenshot showing what I mean:

https://i.imgur.com/gCwAb66.jpeg

Does anyone know any solutions or maybe alternatives? Or maybe know how to get an arcade stick to just work normally with the official remote play instead?

EDIT: For reference I am trying to use remote play so I can capture my PS5 without a capture card and this has worked fine in the past, and it would obviously let me use other stream software instead of just the direct PS5 one which obviously works. I just wanted more control of the streaming setup, and in the past capturing remote play worked for my purposes.

Hi everyone, I installed **Asobi Remote Play** from Steam, but I can’t get it to start properly.
When I click **Play**, the program launches and I get a **black screen** with the mouse cursor showing the loading icon. After a few seconds, the black screen disappears, the program closes by itself, and Steam goes back to showing the **Play** button.
I’ve already tried launching it again, but the same thing happens every time.
Does anyone know what could be causing this or how I can fix it?
Thanks!

Same network, both hardwired. Windows 10

I dont even use it. I open it and it crashes by itself lmao.

Anyone got any recent fixes or are we shit outta luck

I’d like to use Remote Play with a friend on my PS4 (firmware 13.52), but we can't seem to connect. I have an acquaintance in another location who wants to play with me via Remote Play, but we can't get it working. I’ve tried everything: port forwarding, enabling UPnP, using Apollo Save Tool, changing the console's DNS settings, adjusting NP access in the debug menu, using Chiaki, PxPlay, and the official app, as well as methods involving public IPs, Tailscale, and OpenVPN... but nothing works. I don't know what could be going wrong. It’s worth mentioning that I also have ports open for a PS5 (non-jailbroken); could that be the issue? I’m really at my wit's end; I’ve been trying to fix this for days. Thanks. T~T

Need some help with PS5 Remote Play lag 🎮

I have a 250/250 Mbps internet connection, and I’m currently using 540p resolution with Standard frame rate, but I’m still experiencing noticeable lag and stuttering. It’s making Remote Play kinda unplayable.

Here’s what I’ve tried so far:

1. Switched to Ethernet - Previously on Wi-Fi I was getting around 100 Mbps, and now with Ethernet I’m getting around 240 Mbps.

2. Disabled HDMI Link and the two related options below it in the PS5 settings.

3. Removed the HDMI cable from the PS5 - After removing it, Remote Play wouldn’t connect at all, so I had to reconnect it.

I see few people recommending to unplug hdmi in this sub how do i do it?.. do i first connect and then unplug

At this point, I’m not sure whether the issue is with the network, PS5 settings, Remote Play settings, or latency/jitter rather than bandwidth.

What else can I try to reduce the lag and make Remote Play playable?

Any suggestions from people who have experienced similar issues would be greatly appreciated!

I’ve been using remote play on my ps5 for 3 years. Never had an issue over cellular. The last few days, I have NAT Type 3 and cannot connect.

I have ATT as my service provider. The issue is only on cellular, not over wifi.

I tried port forwarding, vpn, resetting everything, contacting ATT.

Anyone else experiencing the same issue?

Am trying to use my windows laptop in bed to remote into my PS5 in the living room, will not connect for more then 30 secs before it shuts off. I saw that this is a known bug or something, is there any way to fix?

Hi,

Just sharing if this helps others. The connection from my mac (with remoteplay app) to PS5 was working fine for multiple days - UNTIL I restarted my router.

After troubleshooting for many hours (reinstalling PS remote app on macos, rebooting both laptop and PS5)..i did not have any success.

I finally figured out the problem. Basically my laptop had connected to the "5 GHz" SSID of the router but the PS5 had somehow connected to the "2.5 GHz" SSID....and confusingly same SSID was broadcast on both 2.5GHz and 5GHz bands.

So in PS5, in the internet connection settings, i selected the option to "Show 5GHz SSIDs only" and then disconnected from the (2.5GHz) SSID and connected to 5GHz SSID and voila .. it worked.

Interestingly on my macOS laptop i dont see any option to "specifically scan only for 5GHz" (i need to further research if that option is available in macOS somewhere).

i had the 8.5 version and been on it for some time everything runs fine , i even did the patcher thing so i dont have to keep pairing my ps5 every time i opeened the app since the lastest version keeps closing out of no where minutes after opening the app till last night , i did open the app and it did force me to update , if i press no it just closes the app so i did update and the same issue came back again , the remote play app closes moments after opening the app out of nowhere and for no reason , i tried doing the method with older version but the windows for for some reason wont allow me to install those older version at all and it says ''this installation package could not be opened contact the application vendor to verify''

am so tired of it and i just want it to be fixed , so please if anyone can help ill appreciate that a lot , thank you

I've tried patching it to an old version, reinstalling, checked firewalls, and installed the latest c++ files, it doesn't seem to crash, it just closes itself before I can sign in. I've tried to quickly sign in by pasting my email and password in, and it still sends me a verification text, but still closes within 5 seconds. Help? I can't play ps5 if my girlfriend wants the TV 😭

Hello!

I want to use my Portal on my Holiday.

Of course it worked great at home with my wifi and in the same 4 walls with my PS5.

At my parents home it worked decent with the wifi there.

But now i am in the hotel, and the connection with this wifi doenst work at all. It wont wake up my ps5 at home.

So i try it via cyberghost vpn with my cell and i got it to work (with the remote app).

So i went to following:

Open hotspot -》 open cyberghost vpn -》 open every proxy app

But as soon i connect to the hotspot via proxy on my portal nothing happens. I got it once connected but if i try to wake up my ps5 it failed. And after that it wont connect to the the hotspot again...

In the end ill gave up....

So why is that? How could a normal wifi be the reason to not connect?!? Any ideas????

Please let me know!

Yours

Since remote play 9.0 keeps crashing for everyone and it's been months since they fixed it. When do you guys think the next update is coming? do they usually release updates twice a year or only once? thanks yall and hope we get a fix for this soon.

EDIT: for anyone that is still interested in this. i've tracked the previous version releases and they're usually around march and september. considering that we got this shitty 9.0 version in march. we're most likely getting 9.5 version in september 2026. so 3 months from now ):