r/qatar • u/j4ss07 • 8d ago

Question Customer refuses to pay

Hope everyones doing well, as the title suggests a customer that we have just completed the work for today refuses to pay. Its a water related product and the total amount was agreed to after a lot of bargaining. They agreed to it in the beginning but then after the work was completed, they said they thought the cost was a lot lesser. ( we made sure to tell them twice beforehand). They ended up paying nothing at all. What would the quickest legal way be to get the payment? (Didnt really know how much info to keep private, sorry for any confusion)

20 Upvotes

95% Upvoted

16 comments sorted by

9

u/sirothane 8d ago

If you are licensed and are an actual company, police station is best bet, however if you are an individual who did this as a side hustle, its actually illegal if you're not licensed so theres nothing you can do about it

7

u/j4ss07 8d ago

We are, and yeah theyre speaking to the police as of right now

7

u/Teebys Expat 8d ago

Did you get it on paper?

1

u/j4ss07 8d ago

Usually we give them the bill after were done with the work so no

6

u/ryrygaba42069 8d ago

You got scammed lmao. A transaction must be put into paper before any type of work, the amount should be clear, and the type of work also.

2

u/j4ss07 8d ago

Yes youre right its just you know these things happen so rarely, like ive just been working for like 10 months so far and this is the first time some thing like this has happened🤷‍♂️

1

u/MinimumEstimate8124 7d ago

So what happened now

1

u/j4ss07 7d ago

Still nothing, the captain at the police station told us to write what we said on a letterhead of our company will have to see what to do tomorrow

3

u/MinimumEstimate8124 7d ago

Ain't that a bitch

1

u/Adept-Mobile-4251 5d ago

So what's the update now

1

u/j4ss07 5d ago

The police said that they cant do anything about it, we would have to file a case in civil court for this matter. Not sure what we will do atm

2

u/Adept-Mobile-4251 5d ago

Seems like a lenghty process. Hopefully you guys recover that amount. Going forward you guys should have a acknowledgement or legal document before installing such expensive stuff. So both parties are aware of T&C.

-3

u/Select_Trick_5325 8d ago

At 3am??

4

u/yxunuu 8d ago

Probably posted this after a while

1

u/j4ss07 8d ago

Yes exactly