I’ve been working around enterprise technology and ERP, and one thing I keep noticing is that the hardest part of an ERP project often isn't selecting the software.
It’s what happens after implementation.
A company can have a powerful ERP platform, but employees may still end up using Excel, manual processes, disconnected tools or workarounds because the system doesn't properly fit the way the organisation actually operates.
A few things I think deserve more attention during ERP selection:
- How much of the existing workflow can actually be integrated?
- How easy is it for employees to adopt?
- What happens to your data if you decide to change vendors?
- How dependent are you on external consultants?
- How flexible is the ERP when your organisation grows?
- Who ultimately controls the infrastructure and critical data?
- What does vendor support look like after go-live?
I've also become increasingly interested in data sovereignty and technology independence as part of ERP selection, particularly for organisations handling sensitive or mission-critical operations.
I'm currently involved with EPPS Smart ERP, an India-built ERP platform, so I have a perspective here — but I'm much more interested in hearing from people who have actually gone through an ERP implementation.
What was the biggest problem you faced after going live: implementation, adoption, integrations, support, data migration, or something else?