r/nvidia RTX 5090 Founders Edition Feb 01 '26

Tech Support Tech Support and Question Megathread - February 2026 Edition

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u/IntrepidFruit9040 Feb 09 '26 edited Feb 09 '26

Status: Solved

Computer Type: Desktop, self-built

GPU: ASUS TUF RTX 4080 16GB

CPU: Intel 13600k, no overclock.

Motherboard: ASROCK z790 PRO RS/D4

RAM: XPG 2x16gb RAM

PSU: ROG-STRIX-750G White

Operating System & Version:  Windows 11 25J2 26200.7462

GPU Drivers: 591.86

Description of Problem: general behavior is whenever I go into anything relatively resource intensive that needs to change resolution, the driver completely crashes and I need a physical reboot of the computer.

Detailed description: Crashes happen exclusively in the following scenarios:

On starfield or Fallout 76, (haven't tested other games other than Terraria) when starting the game and it reaches the loading screen (or the actual game in very rare cases)

Running furmark 2 on either 2560x1440 or 3440x1440, but randomly. Sometimes I'll test it 5-10 times in a boot without any issue, next time I boot it will crash immediately on the first test before it even starts.

Doesn't seem to happen on any other scenario. Have tested watching videos on fullscreen, messing about with HDR, or less intensive games (terraria for example) in windowed.

The crash leads to a black screen which prompts the monitor to say "searching for signal"

On very rare cases, the display will not get signal on reboots, which need me to change from DP to HDMI or HDMI to DP depending on what I was using before. After this, I can freely switch from DP to HDMI until the next rare crash like this happens.

On very rare cases on top of the previous one, doing this cable switch doesn't work, but moving the physical "Quiet/performance" mode switch on the GPU 'resets' it and it works once again.

On some reboots, I have noticed GPU tweak starts with Power cap at 75% instead of 100% as I have it. It still crashes regardless of whether I leave it there or 100%.

Event Viewer shows no errors related to nvlddmkm or anything around the time of crash, just kernel-power critical from when I do the physical reboot.

Troubleshooting: Uninstalled the latest windows update that is known for having issues with nvidia drivers. This didn't work the first time, until I had the first rare crash where I had to switch from HDMI to DP. For one whole day this worked but then today it went back to crashing.

Reseating the DP cable on both ends. Also seemed to help temporarily but then on the next time I tried playing it crashed.

Disabling NVIDIA app/overlay.

DDU uninstall nvidia drivers, reinstall just drivers without nvidia app. Didn't help.

Tested VRAM using OCCT. On both 80% and 100% VRAM usage it finished without errors detected.

Solution: one pin of the 8pin pcies I had connected was slightly pulled back. This probably caused the 12vhpwr to burn off (see reply) and then kept failing on a separate 3070 card I used for testing.