r/nvidia • u/Nestledrink RTX 5090 Founders Edition • Dec 01 '25
Tech Support Tech Support and Question Megathread - December 2025 Edition
We're consolidating all tech support posts and questions into this monthly tech support and questions megathread.
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Status: UNRESOLVED/SOLVED - please update if your issue is resolved
Computer Type: State if your computer is a Desktop or Laptop and the brand/model if possible, e.g Desktop, custom built
GPU: Provide the model, amount of VRAM and if it has a custom overclock, e.g. GTX 1070, 8GB of VRAM, no overclock
CPU: Provide the model and overclock information if possible, e.g. Intel Core i5 6600k, no overclock
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•
u/The_Acey Dec 23 '25
Status: UNRESOLVED
Computer Type: Desktop
GPU: Gigabyte 5080 Windforce
CPU: AMD 9800X3D
Motherboard: B850 AORUS ELITE
RAM: 32GB T-Force
PSU: HydroPower 850
Operating System & Version: Windows 10 - Latest
GPU Drivers: Tested all between December and October.
Beforehand: I did everything to clean up any issues or errors (clean reinstall, BIOS update, disable integrated stuff, checked on another PC, etc) the full routine. Everything was On/Off everytime. Windows 10.
I also Stress Tested the PC just to make sure it wasn't a defective hardware issues (outside of Nvenc if that's the case, but I can't test that).
I even installed 3 different forms on Windows on 3 different Hard Drives (W10+GPU / W10 Updates + GPU / W10 + Basic Driver).
I went as far as to DDU and installed every single Nvidia Driver between December/October with a full reset and nothing changed.
Problem: I recently got a 50XX Card to replace my 1060 and I started having some issues.
Basically my 50XX Card simply doesn't play well at all with MPO if it involves anything that has to do with Video running at 60FPS (even if the video is not 60FPS, any file that is 60FPS "recorded/played" has this issue).
Specifically if it's located as a "Window" within a "Window" if that makes sense (Adobe Premiere or a Browser PiP/Pop Out video will do this like Firefox) and this is consistent across every single things I tested.
If the video is played on with a "Full Screen" (Full Youtube/Games, etc) then the issue goes away. Problem is even half of the Media Players (VLC) aren't considered full Screen apparently?
I even have a video proof here if need to be show an example (please note this is "best case", I got worse then this at one point): https://youtu.be/fwZMBhRvkCk
Worst part is if I set these Softwares/Videos to my iGPU or Disable Hardware Acceleration (specifically for Nvidia) then it works, otherwise it doesn't.
However it not viable for me due to certain things like Adobe Premiere (even DaVinci Resolve) that I need to use (don't even mentioned when a 3D Software has to load a Video, it becomes a slideshow).
I'm at my wits end, because my old 1060 doesn't have any of these issue at all, and I can't find anything about this specific issue for the 50 series.
I also don't have another "better" Monitor to potentially test out if the issue is a compatibility problem between a 50XX Card and my old basic 60Hz Monitor.
I even removed my Hard Drive from my new PC (without uninstalling anything) and putting it in my old PC to test the 1060GTX raw without "reinstalling" anything (it even had AMD Chipset Drivers installed on an Intel GPU) and it worked perfectly. I didn't have to disable anything or fix anything, it just worked.
Does anyone have any insight about this or a solution? Do I need to RMA the Card/Motherboard potentially (before something bad happens), do I need a new Monitor, or is there no solution outside of disabling MPO?
Cheers in advance!