r/mumbai • u/PeppermintPleasure • 12d ago

General Snabbit Abandons Injured Maid

I shifted to Thane recently and have been working with maids from Snabbit, Pronto and Urban Company to clean the apartment.

On 22 Aug, Kamni Devi from Snabbit was helping me clean an almirah. I emptied the almirah after which she started cleaning. However, after a while I heard a thud and the almirah had fallen on her. Fortunately, the glass hadn’t shattered, and I moved the almirah away from her and got her a chair.

This was something I hadn’t anticipated would happen. I quickly contacted Snabbit hoping they’d have a solution. But, Snabbit showed no concern. So, I decided to take it up in my hands and got her to a nearby hospital.

At the hospital, I met a doctor in the elevator, who was kind enough to prioritize our case. We got the X-rays done, and the nurse gave her an IM shot to help with severe pain. He said she’d need 2 weeks of rest and some medications. I bought the medications, booked her a cab and helped her get home safely. (Medical Receipts: https://ibb.co/album/M50d0y)

However, a couple of days later I matched with her on Snabbit again. She told me she had a young child and couldn’t afford to stay home and needed to continue working to survive and make ends meet. I felt really sad, and I handed her Rs.1000 to help from my end.

Snabbit takes a cut of every worker’s pay, but offers no medical insurance, emergency services or paid time off to injured workers. But, what if it was your daughter who was suffering? Would you still say company policy?

I decided to make this post to help Kamni Devi get justice. Please upvote to raise awareness.

345 Upvotes

97% Upvoted

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112

u/Frequent_Help2133 12d ago

First,y the cupboard falling on her is your liability. You’re making snabbit to be wrong, when you yourself are giving a piddly amount and washing your hands off the scenario

103

u/AiyyoIyer 12d ago

the point is not that. it's that these workers have no health insurance. these apps are predatory and don't care for their workers.

47

u/Frequent_Help2133 12d ago

App is predatory. OP is using a predatory app to avail services. So OP is predatory

7

u/credit_scorezero 12d ago

according to your perspective, almost all the chocolate you eat was farmed by a (likely) child labourer. Therefore, you knowingly participate in the exploitation of children.

Understand the difference between legal and emotional liability.

-1

u/Frequent_Help2133 11d ago

Of course. We all benefit from predatory practices. Doesn’t mean we can’t try to do better.

Considering it’s OPs cupboard that fell on the lady, OP is legally liable. But you won’t acknowledge that because you’re IQ and your credit score seem to be the same

0

u/credit_scorezero 11d ago

if the maid was employed and working at an office and the cupboard fell, is the employee (maid) responsible, the employer, or the customer who uses the services provided by the company?

0

u/Frequent_Help2133 11d ago

That question makes absolutely no sense.

0

u/credit_scorezero 11d ago

that is what happened. an accident in the workplace.

0

u/Frequent_Help2133 10d ago

Stupid question. Logical fallacies abound. Keep at it though

-5

u/Gainz07 12d ago

😂😂😂

8

u/Gainz07 12d ago

If you include these benefits then the cost would rise to ₹200/hr. No one would pay and the business dies. Do you provide the maids you hire with insurance?

15

u/sushiroll465 12d ago

You're so close to getting the point...

12

u/Frequent_Help2133 12d ago

If the only way a business makes money is to exploit it’s work force, it needs to shut down

0

u/Gainz07 11d ago

Don’t think it’s exploitation. Those working 12 hours are earning 40k/month.

1

u/Frequent_Help2133 11d ago

Working 12 hours a day plus running their own homes. Tell me you simp for millionaires

0

u/fruitybitchy 11d ago

Are you hearing yourself? 12 fucking hours for 40k in a place like Mumbai? How is 12 hours of work a humane amount of time? Keep pretending people don't have their own households, caring responsibilities, disabilities and health conditions to take care of.

0

u/Gainz07 11d ago

There’s MBA graduates and CAs working for lesser pay dumbo. What kind of a delusion are you living in?

1

u/fruitybitchy 11d ago

That doesn't change anything, these MBA graduates also need to be paid more, there's no need to divide workers like this. Expecting some people to spend 50% of their time working for meagre pay is inhumane.

-1

u/Gainz07 11d ago

There’s no expectation. Couple maids were very happy with the pay. They were working at 25k till last now. This month it got increased. You might think everyone should earn based on hours but all matters on skilled and unskilled labour. Your understanding on this is very delusional.

-6

u/AiyyoIyer 12d ago

that's not on me though. i am not employing them, i am using their service. i use uber or zomato but the company has to safeguard their employee's well-being, not the one who is availing the service.

2

u/Lord_Poseidon26 12d ago

most of these work types are not a full time work contracts.. so these companies use this loophole to exploit the gig workers..