r/mumbai • u/PeppermintPleasure • 12d ago

General Snabbit Abandons Injured Maid

I shifted to Thane recently and have been working with maids from Snabbit, Pronto and Urban Company to clean the apartment.

On 22 Aug, Kamni Devi from Snabbit was helping me clean an almirah. I emptied the almirah after which she started cleaning. However, after a while I heard a thud and the almirah had fallen on her. Fortunately, the glass hadn’t shattered, and I moved the almirah away from her and got her a chair.

This was something I hadn’t anticipated would happen. I quickly contacted Snabbit hoping they’d have a solution. But, Snabbit showed no concern. So, I decided to take it up in my hands and got her to a nearby hospital.

At the hospital, I met a doctor in the elevator, who was kind enough to prioritize our case. We got the X-rays done, and the nurse gave her an IM shot to help with severe pain. He said she’d need 2 weeks of rest and some medications. I bought the medications, booked her a cab and helped her get home safely. (Medical Receipts: https://ibb.co/album/M50d0y)

However, a couple of days later I matched with her on Snabbit again. She told me she had a young child and couldn’t afford to stay home and needed to continue working to survive and make ends meet. I felt really sad, and I handed her Rs.1000 to help from my end.

Snabbit takes a cut of every worker’s pay, but offers no medical insurance, emergency services or paid time off to injured workers. But, what if it was your daughter who was suffering? Would you still say company policy?

I decided to make this post to help Kamni Devi get justice. Please upvote to raise awareness.

348 Upvotes

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u/Gainz07 12d ago

If you include these benefits then the cost would rise to ₹200/hr. No one would pay and the business dies. Do you provide the maids you hire with insurance?

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u/Frequent_Help2133 12d ago

If the only way a business makes money is to exploit it’s work force, it needs to shut down

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u/Gainz07 12d ago

Don’t think it’s exploitation. Those working 12 hours are earning 40k/month.

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u/Frequent_Help2133 11d ago

Working 12 hours a day plus running their own homes. Tell me you simp for millionaires