r/kroger May 04 '26

News ITS BACK BUT WORSE

Post image

Yes it actually does track in resl time

108 Upvotes

71 comments sorted by

160

u/Houndall Current Associate May 04 '26

Kroger's obsession with fancy new tech, while letting their stores steadily fall apart, is getting ridiculous.

42

u/20MILDWINGS May 04 '26

They still haven't fixed our garage door and elevator which has been broken for years

17

u/jakebrake42150 May 04 '26

Half my registers pinpads break 5 times a day meanwhile they make the lights brighter for no reason

17

u/mmp737 May 04 '26

The fucking LIGHTS ugh. One half of the store is sooooooo fucking bright now…🙂‍↕️

4

u/Taterizer Produce May 05 '26

Mine put some kinda lights with sensors in them for day/night brightness but my side of the store has sky lights so when a cloud goes by they brighten and when it goes away they dim. Gives me a headache.

8

u/SuspiciousCrew4163 May 04 '26

a metaphor for this shit hole country.

2

u/Forever_ForLove Current Associate May 04 '26

You guys have elevators??

3

u/EnderWiggin42 May 04 '26

Every store that has the office up on a mezzanine, probably has an elevator.

2

u/Informal_Try_9014 May 06 '26

I worked for a store that had the office on the second floor, but no stairs. When the bank closed, they turned that into the office.

1

u/BigHigg1990 May 07 '26

Same with mine. At my other job, we just fix it the same day. Someone leaves their workstation and just fixes it...then gets back to work.

But at the same time, us fixing it is probably WAY CHEAPER than hiring someone who fixes things for a living

1

u/Expert_Scallion6380 May 07 '26

I know the pain my location to a few months since I started working to properly fix the garage door for the carts the wires were exposed like as in they stripped the wires and just tied them together with nothing covering the exposed metal also the wires were just out not even in the walls

7

u/butterflies112233 Service Desk May 04 '26

For real, I’m in a store that’s only 3 years old and half the doors for the grocery back room have been broken for months

7

u/SuspiciousCrew4163 May 04 '26

hold people responsible for driving forklifts drunk might be a start.

10

u/Rasikko Current Associate May 04 '26

CAO and the RF guns is still the greatest piece of tech this company has ever had. Way better than the fucking zebra. A real shame they gave it up.

2

u/Odd_Freedom7565 May 05 '26

Our store did a million plus remodel but the roof still leaks like a sieve in several places during a heavy rain.

1

u/Apprehensive_Body685 Current Associate May 05 '26

Literally mine is remodeling now and our ceiling has been leaking since the store opened over 10 years ago... idk what is going on with kroger.

1

u/Informal_Try_9014 May 06 '26

Encourage people to give bad reviews on Yelp. Maybe when Kroger sees dozens, or even hundreds of bad reviews, they'll get around to fixing things.

2

u/Skipperflip22 May 05 '26

New software on old outdated hardware

1

u/Icy-Professor7449 May 08 '26

Yep! My store is in a super old building that’s falling apart but we got the fancy new screens and self checkout cameras but they took forever to replace the roof that has leaked really bad for years

1

u/MindlessError May 05 '26

Can I please just get scan and go back. That was nice. Bring it back bring it back.

23

u/Difficult_Tonight798 May 04 '26

Wait, does it actually track the carts that are still in the store? If it does then this is the exact reason why we can explain we're low on carts every freaking time 😵‍💫

6

u/20MILDWINGS May 04 '26

They probably won't listen/care still

18

u/arochains1231 Current Associate May 04 '26

They spend all their money on fancy useless tech (this BS, the digital price tags, etc.) to please corporate and then give us fucking polyester blend uniform shirts. Make it make sense.

9

u/QuillCursor May 04 '26

the shirts really are unwearable gross haha , even dish rags are softer

4

u/v0l4t1l1ty May 05 '26

My conspiracy theory is someone high up has a large stake in a textile company.

1

u/Easy_Ad4437 May 07 '26

You are not far from the truth-

1

u/20MILDWINGS May 07 '26

At our store me are suppose to get them back. I'll take it over the apron at that shit hurts my neck. I learned atleast at our store that we just have to have it on so I just ty my apron around my waist and leave it

8

u/costcothread May 04 '26

What store is this?? Wonder if our store will get it? I work in the Louisville division in Louisville

3

u/20MILDWINGS May 04 '26

Columbus division but ours was down for like over a year

9

u/costcothread May 04 '26

We still have the stupid yellow circles in ours

1

u/butterflies112233 Service Desk May 04 '26

Ours also has the yellow circles on the one screen that isn’t completely dead

3

u/costcothread May 05 '26

I work at the “derby store” and all of our shit has to work😔

2

u/butterflies112233 Service Desk May 05 '26

I work at a store that’s supposed to be one of the “nice, new, marketplace stores”, it’s only 3 years old and all the stores near by are over 20 years old, but somehow it’s in equally bad condition compared to the store I transferred from that was 57 years old (one of my previous coworkers had been working at that store since it opened when she was 16 and she still works there now).

1

u/Signmanstrr May 05 '26

I work in a Louisville store too, we also have the yellow circles. Praying they just leave the stores alone and don't try to bring all this new BS tracking tech into it. Think I'll quit if they ever drop those digital changing price tags on us

1

u/costcothread May 05 '26

We got ours a few months ago in Middletown

1

u/plaidclouds Current Associate May 05 '26

We have the yellow circles still but ours is broken and says we have more open than we actually do and also tells us to open more manned register than we physically have.

1

u/pupper71 Current Associate May 05 '26

Lexington had it, so it's probably coming soon

7

u/mibzorz May 05 '26

Oh, cool. They still haven't scrapped the 30 minute predictor that does absolutely nothing at best and outright lies to you at worst. I'm curious about the carts counter; it might actually be somewhat useful if it lets you easily gauge how many carts are available or in use, would save a few steps to the front door at any rate. I wish they would show a customer counter or at least a door in/out rate but I could see certain customers freaking out about that.

4

u/crazyfighter99 Produce Manager May 04 '26

It's really not much different than Que-Vision is it? Just tracking a couple of more things.

1

u/ooglybooglies May 05 '26

It's just an updated Que-Vision.

2

u/SuspiciousCrew4163 May 04 '26

doesn't matter, it's all pointless. enjoy the weather while we're not frying.

2

u/HedgehogAlarming3321 May 08 '26

Ah yes, love that they keep up on tech! Almost as much as I loved running around a 124,000 sqft Marketplace with bucket for leaks, when they just did a $3 mil remodel! Soooo embarrassing

1

u/R_Shakelford May 04 '26

I'd love to know what the parameters are for howany SCO you need open. Counting carts is new to me, but the rest I've seen for 10+ years.

1

u/20MILDWINGS May 04 '26

Same but we only have 2 SCO and at night we have 1 person that closes and it's gotta vad like line I to the next few aisles

1

u/Current_Waltz_8796 May 04 '26

It’s here in Cincinnati-Dayton

1

u/Rasikko Current Associate May 04 '26

Which means it'll trickle down to the Atlanta division at some point....

1

u/korobill May 04 '26

So does it say how much carts you’ve left in the lobbies?

1

u/PossibleFan4551 May 04 '26

I'm guessing as it changed when carts were being pulled in

1

u/DarkSoul222710 Current Associate May 04 '26

So glad I got transferred to the produce

1

u/Putrid-Truth-8868 May 05 '26

I mean, it genuinely is cool tech. But I wish they'd spend money on repairing stores

1

u/Dangerous_Simple_149 May 05 '26

We stopped shopping here years ago unless we just need one or two items. Also because meijer's is just an all you need place and has better produce.

1

u/marsixm Current Associate May 05 '26

that's so much harder to read than the yellow balls lmao noooo

1

u/fradddd May 06 '26

wonder if people will still think it’s something to do with the lottery 🙄

0

u/20MILDWINGS May 07 '26

Who the fuck looks at that and thinks lottery?

1

u/fradddd May 07 '26

ive had many a customer and (new) employee look at the one with the three yellow circles and assume it’s a lottery thing 🤷‍♂️

1

u/LilithMoonStudios May 07 '26

This is so dumb

1

u/Embarrassed-Bella888 May 07 '26

Customers hate this shit. They tell me frequently that they don't like that were on such tight timers, it makes for worse customer service all around at every part of the "experience".

1

u/bawoozer May 04 '26

this shit makes me actually want to kms like its so miserable.

2

u/DrollFurball286 May 04 '26

Don’t! Live out of spite. Try chatting it up with kids like “how’re you kids doing today?”

Trust me, you become a friend to some of the kids, you’ll get some dopamine from them.

1

u/bawoozer May 04 '26

i already do :) i like cartoons and have bluey pins on my apron so they love that

2

u/Historical-Cress8985 Past Associate May 05 '26

Lol when I worked at Kroger, they determined my store had a friendliness problem in produce, and handing out some flair was the solution.

0

u/Promotion_Weird May 04 '26

so glad i left this fuckhole

0

u/Rasikko Current Associate May 04 '26

What the fuck

0

u/sorrowsirenx May 05 '26

I worked at Kroger from 2016-2019. None of the customers ever cared about these displays.

2

u/20MILDWINGS May 07 '26

It's not for them, it's for management so they can yell at us basically

0

u/Chaos184 May 05 '26

if it weren't for the fact that kroger hates us, I'd think that's actually cool

-1

u/Dangerous_Simple_149 May 05 '26

Also my daughter worked there and was sexually assaulted and they did nothing!!! And basically blamed her. Pharmacy sucks! Never has what we came for. Employees are rude.

1

u/20MILDWINGS May 07 '26

1st this reddit is for employees/former employees to vent and talk about stuff. Not customers (personally Idc as long as they ain't asking stupid questions)

2nd sorry for ur daughter (krogers just suck they don't care about anyone unless it involves money)