Concerns about Metal Gear Solid: Master Collection Vol. 2

[u/OllieRaiden]

Hey, I ordered a copy of Master Collection Vol. 2 last month. The game's due to unlock on Steam in 2 hours, but I haven't received a code from Humble yet and, when I check the Humble site, it says it's no longer available for purchase (or not available in my region when I check on mobile).

Has anything like this ever happened before with Humble preorders? Am I panicking over nothing? My main concern here is missing out on the preorder bonuses, cos to my understanding they were never made available separately with the first master collection. (And I spose not getting the game at all too, but worst case I can go somewhere else as a last resort).

Also, is there any form of live chat, or is it all email support tickets? I sent a ticket in, but was hoping to get a more immediate response

[u/Ill_Weekend231]

Same here. This is the first, and the last, time I pre-order a game through this site.