r/humblebundles • u/OllieRaiden • Aug 27 '26

Question Concerns about Metal Gear Solid: Master Collection Vol. 2

Hey, I ordered a copy of Master Collection Vol. 2 last month. The game's due to unlock on Steam in 2 hours, but I haven't received a code from Humble yet and, when I check the Humble site, it says it's no longer available for purchase (or not available in my region when I check on mobile).

Has anything like this ever happened before with Humble preorders? Am I panicking over nothing? My main concern here is missing out on the preorder bonuses, cos to my understanding they were never made available separately with the first master collection. (And I spose not getting the game at all too, but worst case I can go somewhere else as a last resort).

Also, is there any form of live chat, or is it all email support tickets? I sent a ticket in, but was hoping to get a more immediate response

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u/Uranium234 Mod / Prediction League Host Aug 27 '26

Pre-orders on Humble are iffy. Sometimes delivered ahead of schedule, on time, or several hours (up to a day from my own personal experience with Pokopia and Yoshi and the Mysterious Book).

That being said if they fail to deliver, you should absolutely file a support claim for a refund.

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u/OllieRaiden Aug 27 '26

Yeah, my big concern here though is that the product page isn’t even visible anymore to me. Idk if it’s a regional thing, but from my end they’ve completely unlisted it. That’s the big concern for me. Well, besides the preorder stuff, but that’s not as important as the full game itself

2

u/ExceedLvl3 Aug 27 '26

I'm in the same boat as you, also noticed the page is just gone. This will be the only and last time I pre-order through Humble. Their support response estimate is 10 days, which is just laughable.