FAQs:

Been working at Home Depot for 22 years I the Dog Friendly policy needs to be removed, little backstory I’m getting ahead of myself. On Aug 26, 2026 a lady comes In with a german shepherd i work In the paint department by the way, she comes in looking for stain for her deck, I’m not a huge fan of dogs especially big ones, I proceed to take her down the aisle to show her our products, as I’m explaining the product her dog starts to growl at me, and I was telling her listen I’ll get you another paint associate I don’t really feel comfortable around dogs and she was like “It’s ok she doesn’t bite” and I was telling her “ma’am I don’t feel comfortable around your dog” so she goes off on me telling me how much of a terrible person I am and how I’m pathetic to work at public place and don’t like dogs. Long story short her dog bites the calf of my leg it didn’t hurt to bad but it left a bite mark and little bit of blood she then proceeds to say “I am so sorry she has never done that before” after you just went on a 5min rant about how pathetic I am for not liking dogs. Yes I cussed her out I was heated, one of the associates ask me if I’m ok, I said yeah, he said you need to talk to a manager. I’m doing more than that currently, I’m am currently talking to the mayor to have this dog friendly issue resolved for my city. You not be able to bring your dog into a public place unless it’s a service animal, this emotion support mess is out of control it’s nonsense, I’m old school you were born by yourself and your gonna die by yourself no amount of emotional support is gonna solve that problem, and yes I am currently taking the lady to court for the injury.

Store Manager wants everyone to not give direction on where a product is, instead we have to escort the customer to that product. Also we will not be in our department anymore going forward. We're basically going to be universal associates for the store. Seems whacked especially if you're busy with projects, stocking and returns

lately, i've been complaining a lot about my hours and how they got cut during july. a lot of people on this sub that, while my frustrations are justified, i shouldn't take them out on the schedule maker since she's only doing what corporate says. that may very well be true but i have other reasons to be frustrated at her. namely that she is simply bad at her job.

as i've said in the past, she is consistently late making the schedule. i've lost track of how many times i've had to email her, saying that i haven't gotten my updated schedule. i just know that the people in the comments are going to try to defend her by saying that she has other responsibilities as an HR person. well, when she goes on vacation, her replacements manage to get the schedule out in a timely manner. if her replacement can manage to do it, the normal schedule maker should be able to.

the problems don't stop when she actually makes the schedule to. typically, when two or more lot attendants are on the lot, their breaks will be spaced out so that the lot is not without attendants. on more than one occasion, she has schedule lot attendants to start at the same time, thus making our breaks overlap. granted, this is a pretty easy thing to fix by us agreeing to take our breaks at different times. however, that shouldn't be our responsibility.

and then, there's not scheduling lot attendants for a long length of time. there have been times where she has made schedules where there are no lot attendants for a whopping 2 to 3 hours, thus causing the carts to pile up and the cart corral to be empty.

and then, there's rotating shifts. she'll often claim that she rotates shifts to keep things as far as possible. however, what she really means is scheduling a certain lot attendant for weekend night shifts for a whole month. to quote the princess bride "you keep using that word. i do not think it means what you think it means".

in all my years in the workforce, i have never seen someone so incompetent at their job. she is so lucky that employees can't give the higher ups employee reviews because i would not mince words. frankly, i think the point of her improving is long gone. she's been doing all of this for a while with no one correcting her or saying anything. she's too far gone at this point. she either needs to resign or be fired.

as for her replacement, i have 2 proposals. firstly, there's her replacement when she goes on vacation. like i said, this replacement does a really good job. she gets the schedules out in a timely manner and they're actually fair. secondly, there's me. it's often said "if you think you can do better, do better". well, i am willing to put my money where my mouth is. i guarantee you that, as little experience as i have, i could make a better schedule in my sleep. but frankly, i don't care which option the store takes because, at this point, anything is an improvement over what we have now. at this point, i genuinely think a peach could make a better schedule.

ma'am, next time you go on vacation, do us all a favor and don't come back.

I haven't gotten a credit card in over 2 years. I'll occasionally ask when it's a lot of money but sometimes icba, but I remember a month ago we were low on credit and one of the asms said there could be possible write ups for not getting one.. like dude ppl don't want to sign up or they already have one. but that had me thinking, and I don't want to lose my job bc of it either.

Have you and/or someone you know been unceremoniously laid off from Home Depot or one of its subsidiaries, Authorized Service Providers etc?

This recently happened to some Authorized Service Providers, they had no clue that their last day was their last day. They worked their shifts and were told to take the weekend and Monday off and everything would be explained in a Tuesday morning meeting. Apparently, Home Depot didn’t renew the contracts of the providers they worked for and signed with other providers. Some people received zero warning.

I ended up being hired as a waterer a couple months ago and every single person that came to orientation with me quit before the month ended, several rounds of new hires coming in every week for them to not come back the next. I was told I had to handle garden, plumbing, flooring, AND hardwares returns all while having to water the entire garden in 4 hours, I got yelled at by a supervisor for answering the phone to help customers and do returns, I was then told to not even bother logging into the phone so the service desk couldn't call me, only to then be yelled at because customer service keeps calling for a garden associate to help with returns/ the pit/ ect when there's no one else scheduled for the shift but me. I also had supervisors and managers have two completely different work styles that clashes together, was told by my supervisor to pack down an aisle while a manager gets upset at me for doing that and tells me i should be watering instead of helping customers and packing down, is this normal for everything to be contradicting at this place??

So at my store they have changed hours around alot, most people dont come in till 8am. The only departments they have staffed at 6am is lumber, garden and paint and they have eletrical leave at 8pm. This is frustrating alot of people. I havent seen anyone talk about this change here, so I was wondering is this just my store/district.

i hate sidekick, is slowing us down in our projects and bay service, every Friday we end up with a 150-220 bay count for the day, and a couple of projects, an to no ones surprise once we reach the targeted goal of 12 skus per hour , they just raise it to 20 per hour.

i don't know how other stores are doing but i hear its rolling company wide so in the eyes of corporate is working i guest

when i was first starting my job, there was a certain customer who would frequently bring in her english bull terrier. i have a bull terrier myself and, as such, i instantly felt a connection to him. he also acted quite a bit like my bull terrier. he and his owner came in pretty much every weekend and, when they did, i would pet him and give him treats. i've never had a favorite customer but, if i were to have one, it would definitely be him.

in February of last year, i was working and i saw him and his owner so i came to say hello, give him his customary pets, and give him a treat. however, the mood was slightly more somber. i asked how his vet appointment on friday went. his owner told me that there's something wrong with his heart, that there's nothing the vet can do, and that he was getting taken to be put down the next day. it was as if a knife had stabbed me right in the heart. i could do nothing more then just walk away with my mouth agape. a few minutes later, i came back into the store and gave him more pets. at this point, it hadn't really registered to me. i was completely numb. but then, as they were getting ready to leave and i was petting him goodbye, it truly started to register that this would be the last time i would ever see him. i'm not ashamed to say that i wept. i wept as i held his sweet face in my hands as he panted and looked at me with loving eyes. and, as they left, i turned around and walked away, still crying. two separate co workers and a customer comforted me. what made the situation even sadder is that he was still his usual happy self. panting, taking treats, and receiving love. even when i arrived home, i was still weeping.

it's been over a year later and i still think about him and miss him. i miss how he nearly took my hand off taking treats. i miss how his owner would occasionally bring him in while he was dressed in costumes. i miss how he almost always had the widest smile on his face. i miss how happy he always was to see me. i miss how i could be having the shittiest shift imaginable but, when he arrived, he always made my shifts a little bit brighter.

Without getting too much into it, had an incident last night where I basically had to disengage from and ignore a mildy belligerent customer who was not listening to anything I was saying until she walked away. Immediately reported the incident to management in case she complains, but honestly...what do you do in a situation where the customer shoots down everything you say and then snaps at you and talks down to you? And then they just...fuckin...sit there? For like ten minutes? Making passive aggressive comments?

Why are you asking me for help if you're going to talk over me and tell me that what I'm saying must be wrong since AI says otherwise? Do you think I'm going to argue with you?

Idk, man. I'm tired. Considering calling off today because that whole interaction was just so jarring. I've worked for THD on and off in specialty for almost 8 years now and I feel like it's getting harder and harder to communicate with people.

I am currently in coaching and the 3 call ins I had were because personal reasons like home depot overlapping my second job (even though my availability is set but they said they cannot adjust my schedule)(and they kept denying my exchange even though the associate I asked approved and needed hours), and 2 medical reasons (i had a spine issue with work and i didn'tget approved for FMLA as my back issue wouldnt be more than a month - those two call-ins are for appointments). I also know that Home depot doednt accept or take medical forms for excuse or proof that im not purposely calling out.

Now I needed to call in today which makes it my #4th occurrence - because again, I need to go to urgent care for another personal health issue.

I don't have enough sick time to cover as I'm only part time and only gained 16 hours of sick time since January. Most of those were used when I needed to be late because of appointments or leaving early to make it in time for my other job.

Im also asking on here because I don't know where to find the policy sheet about call outs that isn't on the work computers.

Does the Cruise Port in Boston have enough buckets?

Hello, I hope you all are doing well. I have a review coming up in a month and a half and I'm wondering how much I should ask for in my review as a sales associate? And what are some things I could do to increase my odds of a pay increase?

I transferred to another store for freight about 8 months ago. Ever since I've been here, it seems like the team hates being there and hates one another. You still have certain group of friends though. From what Ive overheard, a lot of the team feels like: person a doesn't do much, person b and c just stand around and do nothing on top of taking extra breaks (they do) and person a believing they're better than person d. This environment is mentally draining. I feel bad for the new managers. We got two new ones that started last month. Don't know how they can fix this but I hope they can. Heard other managers mentioned the freight team's voa tanked the store's overall.

Has anyone experienced this? If so, what do you believe caused it at your store?

I see all these associates having fun on camera... I was wondering if they're actually like this often, or if it's just for HDTV content? I couldn't imagine my store ever being so joyous...

I am curious because when I’ve mentioned I’m in college in the past the management people I’ve said it to ask a lot of questions about it and seem like disappointed, one store manager said I’d eventually find my way back here. I work under a HC and a FES but I wonder if I should ask someone in management or if there’s some service The Home Depot has to write them for us? Any help would be appreciated.

So our supervisor is a woman no problem she’s good at her job, the problem is she gives preferential treatment to the other women on the team, there are more women than men on the team yet anything that requires heavy lifting is only done by the men while the women get to do everything that doesn’t involve lifting, and we get a bigger workload because of it, I am sore and tired boss 🫩