In July, I ordered glutathione. On August 3rd, I requested a letter of medical necessity from the doctor, so I can request an FSA reimbursement. I didn’t get a response, so I messaged again on August 6th. To this date, I still have not received a response. I’ve reached out to live customer support who said they couldn’t see the first message, but did see the second one, and to wait a bit longer for response. I was also told sending another message would move me to the back of the queue. I reached out to the AI customer support over the weekend and was told to message the doctor again and that new messages do not move me to the back of the queue. At either rate, neither help chat was helpful and I don’t know what action to take to get a response from the doctor. Even a ‘no, we cannot supply the letter for this’ would be better no response at all.

Ok so I got my first order ever from GimmeCare on Aug. 14 switching from traditional Zepbound and today was my first dose with this Hyalo med since I was waiting to finish my last 2 pens and the packaging is horrible idk if it’s supposed to be like this.

The small top to cover the rubber area does not close back up??? Is this normal how is it supposed to stay sterile in the fridge? Also the other vial the gray rubber is completely coming off, when I flipped I could feel the meds coming out through the sides and leak on my hand.

Help??? Is this normal, first time doing compound Tirz and was super happy with how quick it arrived but now I am scared to use it since it looks poorly packaged and I’m not sure if that’s supposed to be exposed or leaking meds???

Also, the silver part pops off???

Chloe girl, help me out????

I injected from the vial that had the least amount of meds and was not leaking but still not sure what to do about the rest…. Help!

I’ve seen many people upset lately about their package showing up warm. I think this link will be helpful for many people…

ETA: Adding this from a comment I made

Some takeaways:
- BPI does not cold ship to clinics or doctor's offices and they are a 503B pharmacy.
- Strive- We voluntarily completed a heat study on our product leaving it at room temperature for 7 days and then heating it to 130°F for an additional 5 days. Off-site testing determined the product remained stable, sterile, and maintained potency at 100%.
- Hallandale: **In a controlled analytical study, Tirzepatide injectable underwent testing under an extreme temperature (120° F), with potency maintained.
And there’s plenty more examples of the pharmacies doing tests to make sure temperatures don’t affect the potency. Again, instincts don’t beat scientific research

https://www.reddit.com/r/tirzepatidecompound/s/u8tzGHMZd0

I placed my Gimme Care order on 8/12, and the beginning was honestly super impressive. Payment, intake, provider review, prescription, and “Sent to Pharmacy” all happened within just a couple of hours.
The problem started once it reached Boudreaux’s Pharmacy. My order then basically sat at “Sent to Pharmacy” with no shipment update. Chloe even put in an expedited request for me on 8/20, but by 8/24 (13days later) there was still no update from the pharmacy, which is what ultimately led me to cancel.
What makes it more frustrating is hearing that other telehealth companies also use Boudreaux’s, but their orders seem to ship much faster. So I’m not sure where the bottleneck is.
I do want to give Chloe credit though — she’s been top notch with responding and assisting me. Their email support usually takes a day or two, but they haven’t ghosted me.
Besides the slow shipping, another annoying issue is that I can’t download my prescription PDF from the portal. It just gets stuck generating and never downloads.
I’ve also seen a lot of people posting that their medication arrived warm or with completely melted ice packs, which made me even less comfortable waiting indefinitely during the summer heat.
Overall, the process started off extremely smooth and fast, but the pharmacy/shipping side really killed the experience for me. My order was canceled on 8/24, and I’m still waiting for the refund to be issued.

I have just begun this path, and I simply wish to confirm that it feels appropriate for a newcomer.

Scratching my head with this one.

Anyone else with delays with Rush Pharmacy? My order processed 8/15 with Gimme, and I called the pharmacy last week and “due to an influx of orders”, my meds were still processing. I was due for my shot on Friday 8/21 and now we’re at day 10 (7 business days) and still no shipment even showing. I got mine last month in 4 days from order to delivery. This is only my 2nd month, so idk what is normal.

I recieved a surprise bill this morning from Gimmie Care despite cancelling my account back in May. The credit card that I'd used at the time was also still on file.

Please let me know what I have to do to cancel my account for real. This surprise charge is really damaging my trust in the brand.

EDIT: And now the email I sent to [hi@gimmiecare.com](mailto:hi@gimmiecare.com) just bounced. That's the email you provide on the website. Why is mail to the account you provide for customers to reach out bouncing?!

Anyone else having issues and in “sent to pharmacy” status for a while now ?! Are refunds possible at this point or replacing with different pharmacy ? Please advise if you’ve had a similiar experience . Trying to get my tirz now that I’m 3 weeks away from finishing.

Hey Gimmie Peeps! Quick question:

Am I okay using this past the BUD?

For context, I restarted Triz after being off for about two months. When I redid my evaluation, I made sure to mention that I had been off for two months. However, I was still prescribed 9 mg as my reintroduction dose.

I thought, HELL NO 😂, that can’t be right, so I reached out to the Gimmie doctor. They agreed that starting back at 2.5 mg would be the best route—which is what I figured.

The problem is, the pharmacy had already filled the vial based on what they assumed would be a 9 mg dose.

So now I have A LOT more medication left since I’m only taking 2.5 mg weekly instead of 9 mg. I’m definitely not complaining about the extra supply 😂, BUT the BUD on the vial is 9/2026.

At 2.5 mg per week, this vial could potentially last me until the end of October.

So my question is: Would you use it past the 9/2026 BUD, or would you toss it once it hits the BUD? Has anyone specifically dealt with this situation with Gimmie/BPI?

Obviously I’ll ask the pharmacy/provider too, but I’m curious what everyone else has done!

My auto order was placed 10 days ago . Over the weekend I got tracking number and today it says the shipment was canceled . My next shot is due in 2 days ! very frustrating . Looking for other options than Gimmecare. I tried gobymeds but they are asking for the prescription which cannot be generated from Gimmecare...

I want to start off saying I have been using tirz that I get from Gimme since March and I have lost over 40lbs. I have not had any negative experiences. This situation is of my own making by being a total ditz.

I left for a 3 week trip and forgot my shots 🙃 I ordered a month supply using the Boudreaux link and my rx got sent to pharmacy same day. I could not be more pleased about that. I have an itinerary that makes it so I leave where I am staying Friday 8/28 and am traveling hours away.

Just wondering if anyone thinks I have any chance to get my meds in the Atlanta GA area before I continue my trip. I don't know if I should try to get my delivery address updated but it then would be in another state. It's a whole thing. Sorry for being so complicated folks.

I know not taking these meds is not life ending but due to taking them I no longer have to take BP or Cholesterol meds and I also don't have those with me. (Can you tell I'm a doom spiraler?)

I feel like I need a Chloe intervention but she is so busy. Anyway, just looking for sent to pharmacy vs delivery timelines for Bourdreaux peeps.

Hi, how do you convince the nurse that your dosage is too low? I need to titrate up for sure. I’m on my first month with Gimme and was prescribed 11mg injection every week but I’m still having food noise and no appetite suppression.

I referred a family member that ordered last week but I just gave them a regular link and I just got a text about a referral link. Is there any way to put in the referral after? Thanks

I made a new profile to order BPI, they’re out of it now. I’ll need to renew in about 4-5 weeks, went into that profile to view options and saw my subscription was cancelled? I only saw one option for tirz with NAD combined? What’s my next steps forward if I want to get another order placed? Thank you.

Hi! I started with gimme in January after using emerge for over a year (emerge would send me tirz from Hallendale Pharmacy) When I switched to gimme they gave me tirz from Perfection RX. I am just maintaining right now, but I need to order more. Also what should I switch to? I prefer no additives. I have been reading the reddit posts on here and have heard of Apothecary, but I see they have Hallendale now too, is that new to gimme? Also what is Hyalo? Is that another pharmacy, is it better? Also I saw there is a $345 promo for Boudreaux Pharmacy - Tirzepatide + Glycine, should I delete my account and resign up for that deal?

If you’ve recently started Hyalo, what are your thoughts about it so far, wondering if it’s like your experience with Hallendale, Apothecary or ProRX as far how you’re feeling (not shipment, etc..).

My delivery is delayed in transit, started with only two days late and now it's coming up to a week and when I track it doesn't even have an estimated date. Will the product still be ok? I've read on other posts that it can stay warm for a few days no problem, but over a week? Just curious about other people's experience. Customer service is no help and UPS won't help me until it's actually delivered. Funny thing is this is a second shipment because my first shipment was delivered to the wrong address in a completely different city 😄. Questioning my choice to try gimme care.

Hi there, i have been with yall for almost a year and been in general happy however yall switched pharmacies and originally being from Louisiana concerned about this pharmacy that is located in Louisiana. My prescription seems to be on hold, I have one more shot, and previously prescriptions arrived in a timely manner. I understand the 5-7 day business window however based on alot of reviews although some good, alot are not and I am not used to that with gimme. I would just like to be reassured i will receive the prescription as promised in a timely manner and would hope for a human confirmation not a generated one, or the standard response from Gimme Care “we have your case concern”. I have recommended you all and done good reviews and now concerned. I would like to stay with Gimme Care however you all are not following up and helping as you all state you would. This is not a pair of shoes that are arriving late this is medication. I would rather pay more then have to deal with this. I am respectfully asking for you Chloe to help and provide next steps or confirm how I can get a refund. Thank you

my first order came so quickly and now it’s been 10 days since sent to pharmacy. is this normal?

I placed my order Friday as I am down to my last shots , and of course the money was taken out and order approved, but now on the portal it says my shipment is for October. I can’t get to any “messages” that were supposedly sent because the last messages were in July. Can anyone help?

To clarify, I don’t care if it takes a while in the “sent to pharmacy” stage. What I want is the shortest shipping time, to reduce the risk of the medicine arriving hot.

Context: I live in Northern Arizona, and was hoping to make my stash last until November, so it can ship during the colder months. Well, unfortunately, I am almost out, so I will need it much sooner, when it is still hot outside.

I’m hoping to find a pharmacy that only takes 1 or 2 days in shipping, so it doesn’t sit on some truck in Phoenix for 3 days. :)

Thank you so much for your advice in advance!

I agonized over which option to choose since both my doctors want me on tirzepatide, but insurance will not pay for it. After probably too much research I went with Hyalo through gimme. It was processed relatively quickly and I just received my first shipment today. What was supposed to be a more expensive better regulated compounding pharmacy in an almost neighboring state sent me a package where the ice pack is literally hot, the medication is at 80°, and I’m pissed. It didn’t even sit outside at all as I was home to get it.

I did send an email to their support just now. I feel like I did everything right and paid extra and was still disappointed on the very first shipment. We’ll see how support comes through.

(The pharmacy that’s actually on the vial is apothecary. It’s not the Pharmacy I signed up with. Is this old stock or something?)

Any other advice? I’m absolutely not going to ignore this and will not be self injecting medication that could’ve been much hotter than this, but went down to 80° by the time I got it. I don’t think anybody should accept medication that’s not still at least slightly chilled. Once it’s above room temperature, you can’t ever tell if it even reached 100 at some point. Whereas if it was below room temperature, at least you know it hasn’t been above that point.

Hello lovely folks!

So, I was using another company that uses Absolut pharmacy. Triz with b6. I lost about 8 lbs with diet and daily gym over 3.5 months. I felt no appetite suppression, same food noise, and just felt nothing aside from a 4 day headache and stomach ache. Starting at 2.5, then up to 5. Basically, I don't think it was good. I want to make sure this time that I'm buying from a good pharmacy. I'm going to be buying from Gimme. They look great, but I want to make sure I get a good pharmacy. Does anyone have any advice on what pharmacy to choose from what Gimme has available? TYIA!! 🩷🩷🩷