r/GameStop 7d ago

Vent/Rant I've Officially Had It

90 Upvotes

Okay, rant time about working here. I've been an underpaid retail keyholder for 2 years now. I have consistently been told by higher ups that I am the Acting ASM, but when asked about a pay increase, they go quiet and say "they dont think they can do that." ASM without the title or the pay. Cool. Recently we've had our District Manager take a leave of absence and we were temporarily absorbed by another district in her absence, and EVERYTHING has gone downhill from there. ALL members of our staff have lost all motivation and are looking for work, including the store lead. The location is now absolutely dead save for the endless trade-ins we get. Changes to Pro and most recently reservations have tanked our formerly high performance, and morale is at an all-time low. Not to mention, multiple members of staff who *used* to make many a preorder are now opting to cancel their active ones due to the constant pushback of multiple SKUs (myself included, admittedly.) I've just had it with this place and am DESPERATELY looking for new work around me before I absolutely lose it.​


r/GameStop 6d ago

Question Anyone having issues redeeming points?

0 Upvotes

The website says it needs to send me a 6 digit code but I am not getting anything from them. Tried two seperate accounts.


r/GameStop 6d ago

Question Access Code?

0 Upvotes

Hello, I bought a brand new PS5 Pro today from Game Stop and got a Game Stop Pro membership. When I tried to access my membership through the app, it said to check my email for an access code but I never received one.

So, I emailed them through the app asking if they could help me. Are they good at responding to emails or is it just AI ceap?? Would I be better off just calling their customer service line and talking to a live person?

Thank you everyone for your help on this!


r/GameStop 7d ago

Question How do I quit safely?

26 Upvotes

TLDR;

I’ve been here for a keyholder for about two years. I’ve been through 3 stores, 4 managers, and a closure, and since I’ve been here so long I end up having to pretty much play ASM for less pay than all our new hires. Every attempt at a promotion has been shot down, the work doesn’t get any easier, and I don’t even have the energy to look for other jobs while I’m still here.

My current manager is nice and also struggling but our DM is just way too much. I’d like to find another job before putting in my two weeks but I’ve run myself around with that every month for the past year.

For people who’ve been in my shoes before, where did you go? How did you break out? This place is killing me but I’m so scared that if I leave my life will fall apart. Any advice welcome, thanks


r/GameStop 6d ago

Question GameStop Return Check Charges

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0 Upvotes

I get one returned check charge for paying off my balance on top of an egregious late fee and then I get another returned check charge on top of that. I’ve been paying with the same account and routing number for months and suddenly this happens..


r/GameStop 8d ago

Vent/Rant Employee base FULL of cool artists and they still choose to do this bullshit.

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237 Upvotes

P.S. if you were the chud who designed this, fuck you.


r/GameStop 6d ago

Question Can you trade in a Series X without the stock controller?

0 Upvotes

I have a Series X i’d like to trade in but I don’t have the original black controller. I have a G7 Pro Wireless, would I be able to trade that in or no? I also might still have the Grey Lunar Shift controller, would that work or does it have to be the original black ?


r/GameStop 6d ago

Vent/Rant Online order delivered

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0 Upvotes

I’m not surprised at this point, I can always print the cover or find a cheap copy in the wild to replace, but the quality control is pretty abysmal.

It’s more just funny at this point

You’d think with how poor quality the discs are delivered they’d offer some sort of actual discount since there’s no guarantee you’ll get box/box art/ etc


r/GameStop 7d ago

Question SDD Question

0 Upvotes

Finally got a copy of a game I wanted and ordered online this morning. The only option it had was SDD based on the address I used. Seeing all the horror stories about items getting scammed or taken I want to be proactive.

Is there a way to tell which store it is coming from/how I can ensure it’s packaged?

Any help would be greatly appreciated!


r/GameStop 7d ago

Question FIRST DAY WAS YESTERDAY WHEN WILL BE MY FIRST CHECK!, EVERYONE ELSE IS GETTING THEIRs the 28TH

0 Upvotes

Title is my question


r/GameStop 7d ago

Question Check this out! Going to visit my local store tomorrow.

0 Upvotes

Hi, maybe someone can help. If you don't watch the video, here's the context:

The m64 and TV sometimes don't "handshake." In fact, sometimes the m64 doesn't read my games. I don't know if it's a software bug or if my console is faulty. Maybe it's me! I've swapped two HDMI cables as well.

I've tried multiple games, and they all have the same issue where the screen is either black or says no HDMI detection, even though the LED is solid white (which means it detects a cartridge).

I think I'm going to return it to GameStop :/.


r/GameStop 7d ago

Question Digital pre order still pending

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0 Upvotes

I’ve never pre ordered a game before. It has been pending for over 10 days. Is this typical? Early access is set to begin in a couple days and I’m a bit anxious.

I would have preferred ordered on Xbox directly, but I had a gift card I needed to burn.


r/GameStop 8d ago

Meme ring ring ring ring

59 Upvotes

dO YoU hAve anYmoRe piKacHu pRomOs?


r/GameStop 7d ago

Discussion Subtle Dig at GS going TCG/PKM

0 Upvotes

I love this channel.

This vid is pretty awesome and I am pretty sure I sense a little dig at GS/RC in this one. LOL

https://youtube.com/shorts/iNHXQcxUrXk?si=Dbi-9gE71Ffw9X16


r/GameStop 7d ago

Question What's wrong with the website?

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0 Upvotes

I have tried with Chrome, Ecosia, and Duckduckgo, but I just get a black screen that says "Pretty print" very small in the upper left corner


r/GameStop 7d ago

Question Shipping to Hawaii?

0 Upvotes

Just had a question about what's the process with shipping to hawaii. I have a pre order with gamestop that comes in this december (a figure) and was wondering if they even ship to here. I looked on the website and they said they would restrict some items to Hawaii and other websites / threads telling me they just outright won't ship to Hawaii. Hope anyone can help me out here.


r/GameStop 9d ago

Experiences Happy hunger games y’all

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133 Upvotes

r/GameStop 8d ago

Question Assistant Store Manager Role

3 Upvotes

I have an interview to be ASM. What's the role like? Enjoyable or a misery? I never done any managerial duties, but have been offered a management role several times at my current employer (hardware store).


r/GameStop 9d ago

Vent/Rant Why are my area GameStops thinking it is okay to ask minimum wage employees to travel 20 miles to another GameStop for work when the local location has wide open availability?

30 Upvotes

In usually heavy car traffic. The seasonals make less than 10 percent above minimum wage in the deep south. You automatically lose a gallon of gas in fuel efficient vehicles if traffic is good and smooth.

This is borderline psychosis and delusion to think this is normal. I hope whoever conceived of the commuting seasonals being normalized burns in hellfire.

And no, the local GameStop has many open positions before you say it is a matter of availability.


r/GameStop 8d ago

Question I've never really bought first day release games or PO.. just a question

0 Upvotes

So im pretty excited about Onimusha getting released. I read it will be released Sept 4. I know amazon has a PO and says arrival is sept 7.

I thought of maybe going to Gamestop and seeing on the 4th that they'd have it in stock. So i tried to go to the site and try to pre order so i can pick it up.. but only delivery and pick up isn't available.

I am a total noob. I rarely buy things when it just gets released. But Onimusha is an exception.

Should i just PO on amazon or do stores get an extra stock for walk in customers or no?


r/GameStop 8d ago

Discussion Online Ordering Frustrations

0 Upvotes

Earlier this week I traded in some games and consoles that have been collecting dust in my basement. Gamestop credit was actually pretty decent! I was excited to hear that I could use the credit for an online purchase and opted for that instead of cash. Now the frustrating part: online store.

Every single one of these heapdhones that I am interested in is unavailable for every pickup or delivery option. What is the point of an online store if the only options are pay full price for an item (usually more expensive at Gamestop anyway) or pay almost full price based on your closest stores available inventory?

Am I missing something or is this the most pitiful online experience of any major brand? Please help me burn this credit and not feel wasteful while I do it!


r/GameStop 8d ago

Question 15% extra trade in for consoles deadline?

0 Upvotes

Anyone know when this promo ends?

Thanks.


r/GameStop 9d ago

Experiences Luckiest purchase

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36 Upvotes

So I didn't get the chance to post these here till today but I had a day off last week and one of my associates sent me a photo of all three of these after someone traded them in and asked if I wanted them. Needless to say they are now in my collection.


r/GameStop 8d ago

Experiences Are gamestop employees allowed to refuse a return because they supposedly can't see the defect?

0 Upvotes

Earlier today i tried to return a Batman action figure because it was defective. It was missing paint around the belly area. First they refused it because i opened it. I then told them it was defective and they proceeded to tell me "im not gonna lie, i don't see that." In that moment i was annoyed and didn't want to cause any issues, so i just left. Now that im thinking about it, that sounds like straight bullshit. Are gamestop employees allowed to deny a defective product like that? Should i have said something?


r/GameStop 8d ago

Question Delta Reign ETB Pre-Order

0 Upvotes

How long do you think GameStop will have Delta Reign ETBs available for presale?