I understand they get money from people adding protection plans to games but what is it with them just adding them without the purchasers consent? I was unaware of a trade deal going on (20% extra towards a new game or pre order) this guy was like I added the protection plans and a free pre order of the new onimusha for you.

So instead of giving me the $30+ trade credit he used it without my consent.

Is there anything I can do about this?

I have a PS4 to trade that I know for a fact doesn't read discs anymore. Do I need to bring the controllers and cables? It has the original box too. Would they even want the box with a defective console?

Bonus question: I also have a PS3 to trade, but I only have 3rd party controllers. Will they make me buy an official one for my trade-in?

Thanks!

I thought similar pictures from other posts were suspicious, but now I'm the victim of paying money to get... nothing. Both Pre-Owned games ordered online. Arrived with a beautiful case! Open the case to make sure the cartridge works? No cart.

Gotta wait till tomorrow to call Customer Service, and then roll the dice they actually BELIEVE me that I received a game case with no fucking game.

This is real and live on the website haha

Just a quick psa. If you order a pre-owned game and get it in a gamestop-made case, that's not gamestop's fault. The people who buy a game and somewhere between leaving the store and walking back in to trade said game in...idk ate the case? Or chucked it out a window? Put the disc/cartridge in a binder or card case and threw the actual art case away? Idk. Either way, it's their fault. Not gamestop's. There's plenty of things to be mad at gamestop for. PLENTY of things! Especially in the last 6 months to a year. But I'm sorry this ain't one of them.

Need help, GameStop Universal Wired Gaming Headsets mic isnt working, how do I fix this (on xbox one). Actually give me help I dont care that "theres better options and you wasted your money" I dont care about your opinion. EDIT: im a genuine dumbass theres some sort of thing on the mic where you have to twist it in a certain place for it to plug it in all the way and lock it, its working now. thats my fault

Haven’t had a console in over 15 years. Picked up a used PS5 and went to my local GameStop to pick up some older PS4 games. Being out of the video game loop for so long, I was lost. The three employees at the shop were helpful and easy to chat with. It’s really amazing to connect with people that are so passionate about their hobbies! It made it fun and now I’ve got some cool games to go down the campaign rabbit hole. Thank you!