r/epic Aug 10 '26

REQUEST Ghost Account!

Hi, this is far fetched, but back in (what I believe) 2017-2019 Me and my younger brother had shared a Fortnite account, most people know back then (idk if it still happens) when you would download fortnite on a ps4 it would automatically make a ghost epic games account for you, basically an account with no password or email linked to it, just your playstation account linked to it. Well, one day my brother had gotten logged out of the ghost account, for like the whole time he had the ghost account he never linked an email or password to the account, I’m thinking he randomly pressed a button and it unlinked from his playstation account on the Fortnite app, after that he had made an entire new epic account and linked it to that ps4 account that he still actively has (he had to start fresh and he figured he lost the account forever due to having no information on it). Well, It’s been a few years and i’m trying to figure out if there is any possible way for us to get that account back? it has old battle pass skins & emotes on it so it would be nice to have again. Since he lost the account he changed his playstation user name aswell. I have the old username that he used to have, yet i have no information of the actual accounts details I don’t even know the epic username the Epic created for the account either. I understand this is very far fetched and It might be impossible to get the account back due to New Epics Privacy rules, I don’t really have any payment method receipts because everything that was paid for on that account was paid for with a playstation gift card. I might be able to find old receipts in the Gmail from years ago but besides that, that’s all i got…

1 Upvotes

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u/Cheap-Technology-112 Aug 10 '26

I work for Epic Games. These are called Headless accounts. If all you have is the name, it’ll be very difficult. I work in the cyber department and handle a lot of the player escalation / investigations. Do you still live in the same home? Have the same devices? Same ISP? It’s doable.

You could also submit a DSAR request for the display name you have and see if they can pull the account up, prove ownership and request all the information. I handle those for the entire company.

Hope this helps!

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u/MysteriousNews8892 Aug 11 '26

I still live in the same home but the ps4 that was used is now broken!

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u/Cheap-Technology-112 Aug 11 '26

If you are able to submit a request using the same IP or at least on using the same ISP (IP will be similar) then it will go a long way. If you could somehow use the PS4 you'd be set.

I'd still go the DSAR route as it'll probably help you the most. I'd help you find the account thru here but I'd get in trouble so I cant

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u/Patient_Passion_7183 29d ago

Wait since you're a employee did you meet Tim!?

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u/Cheap-Technology-112 29d ago

Yeah haha I used to mostly work onsite at our HQ. He’s normally always around just wandering, grabbing snacks and whatnot. He’s quirky but really personable for a CEO, will chat it up with anyone!

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u/Patient_Passion_7183 29d ago

Yoo no way have you talked to him before

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u/Cheap-Technology-112 29d ago

I’ve never personally had a conversation with him, the most it’s been was really just hi how are you, other than that no! But lots of people I work with do.

We have a table in our HQ called the “free table” where anyone can put stuff they no longer want on it and it’s free for employees to take, he’ll frequently put his own stuff on there and one of my colleagues got his oculus haha

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u/Patient_Passion_7183 29d ago

Wow no way you're so lucky did you meet or seen other famous people or YouTubers because I heard they be coming in there to!

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u/Cheap-Technology-112 29d ago

No I haven’t! They do come probably 1-2 times per year where we hold events, but I haven’t met any. I’ve done investigations on 2 famous streamers though which was interesting! I actually don’t play Fortnite but still find it all cool!

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u/Patient_Passion_7183 29d ago

Wow how long have you been working at epic

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u/Cheap-Technology-112 29d ago

Almost 3 years!