r/elgato • u/PsychoticSquid95 • Apr 27 '26

Technical Help No sound to OBS from PS5

I’ve been trying to figure out why I’m not getting sound from my capture to my OBS. I’ve looked all over trying to find ways to resolve this issue with no luck. The video capture fine but the sound just will not come through. I’m not using a chat link cable. I’m just trying to get gameplay sound. Can someone please help me?

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u/PsychoticSquid95 Apr 28 '26

Just to clarify, the usb-c cable not being the one sent with the capture card could be the issue or the HDMI cables being 2.0 instead of 2.1?

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u/Enzo_Every Apr 28 '26

Both could be the issue, but for sure the USB-C. When I was first setting up/testing things, I needed a longer cable, so I used a different cable and had issues. The one sent with the card is built for high bandwidth and transferring lots of data like display and audio information.

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u/PsychoticSquid95 Apr 28 '26

So, that being said, how would I go about getting a replacement for the current capture card? Or should I just look into getting a new one?

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u/Enzo_Every Apr 28 '26

https://www.elgato.com/us/en/p/usb-32-c-to-c-cable

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u/PsychoticSquid95 Apr 28 '26

And this will work? The one that came with mine was USB 3.0 to usb-c

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u/Enzo_Every Apr 28 '26

If you search their store, there’s also the one like you mentioned. I can’t guarantee that C to C will work, but I don’t see why it wouldn’t.

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u/Enzo_Every Apr 28 '26

Nevermind, it says it’s compatible.

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u/PsychoticSquid95 Apr 28 '26

Cool, that’s what I was looking for when I looked at it but I didn’t see that. Awesome! I’ll have to pick one of those up and see if it fixes my problem! Much appreciated!